So, my parents who are "borrowing" my Series 1 SA TiVo and using w/analog cable now want to get DirecTV (due to the great deal at https://www.directv.com/DTVAPP/wizard/buildYourSystem1.jsp). I plan to have them use an old (inactive) Hughes HDVR2 that a former coworker gave to me w/his access card. I called DirecTV last night to ask some questions about activating. It seems that DirecTV's policies and leasing model are just fricking ass-backwards. I gave them the access card # and they confirmed that there are no outstanding charges on it and it's not been sent to collection. Bottom line: - They have to select at least a regular "dumb" receiver. - They claim its company policy to not let people activate DirecTV w/used equipment. - They insist that I cannot use the access card w/the new receiver on the HDVR2 nor can I use the old access card that's in the HDVR2 now. I must call them to have me send them a new card for $20. - Once the $20 access card shows up, I can then call to have a pre-paid "recovery" box in which to send the dumb receiver back w/its access card. - If I select a single tuner dumb receiver, the installer will only run one line. If I want to have them run two lines, I'll need to pay extra (they didn't know how much) or select one of their crappy non-TiVo DVRs. I certainly don't want the HDVR2 to be single tuner only. Is this standard operating procedure or should I play CSR roulette? From threads like http://www.tivocommunity.com/tivo-vb/showthread.php?p=5523389#post5523389 and http://www.tivocommunity.com/tivo-vb/showthread.php?t=337853&highlight=leased&page=3 it seems like they're inconsistent. This is so lame... Why is this so complicated? I tried to talk them out of it and gave them feedback that this is just so complicated and is costing them more. It would be so much easier (no sending unwanted units back and forth) if I could just use this perfectly working HDVR2 and not have to screw w/the $20 new access card (after all, I'd be getting one w/the dumb receiver). It seems like once they activate (if they still want TiVo), I'm going to have to redo guided setup on the SA Series 1, have them live w/that on a single tuner receiver w/IR blaster until the $20 access card shows up.