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Why $199 to Transfer Lifetime?

Discussion in 'TiVo Series3 HDTV DVRs' started by MJedi, Sep 14, 2006.

  1. MJedi

    MJedi Member

    120
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    Jun 17, 2002
    WA
    Hello all,

    Can someone explain why TiVo has to charge $199 to transfer a lifetime sub to the S3. Does it take so much effort? Lots of programming? Paperwork? How do they justify the cost? I would think that it's no big deal... just change the TiVo Service Number, right?

    If they really wanted to entice their "most loyal VIP customers" they should offer this transfer for free. I would certainly do it right away if that were the case. Right now, it just seems too much of an additional cost to an already pricey S3.

    Not hating! Just wondering...
     
  2. btwyx

    btwyx Substantive Member

    11,331
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    Jan 16, 2003
    Mountain...
    Bacause lifetime costs TiVo. They have to provide the same service as to someone who pays them $12.95 a month, but don't make any ongoing money on it.

    You may not have noticed they killed off lifetime almost entirely earlier this year. This really is a bonus (to their most loyal customers), I didn't think I'd be able to get lifetime at all. It also gets old bombproof series 1s out of the lifetime pool.
     
  3. brewdawg

    brewdawg New Member

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    Mar 15, 2006
    The thing that disappoints me is that I have been a loyal customer for about 4.5 years. always paying the $12.95/month because I couldn't afford the $299 at any one-time. Then when they offered the lifetime a while back I didn't take advantage because the S3 was coming out, and I thought why buy lifetime for my S2, then replace it with an S3. So now I am out of luck and don't have a way to add lifetime to an S3.

    I am kind of disappointed that there is no consideration for the customers that have been their bread and butter, people like me that have payed month after month.

    ah well, I guess I will bite the bullet and eat the monthly cost because I am tired of having to make trips across Dallas on Saturday mornings to replace my TWC/Comcast HD DVR. I am on my 5th one since October of last year.
     
  4. mikesay98

    mikesay98 New Member

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    Aug 25, 2006
    They told people they were ending the lifetime service months ago, so there's no way you could seriously could have expected them to offer lifetime subscriptions for the S3 (we didn't even expect the transfer deal) . They even told everyone ahead of time, so while you may not have wanted to pay the full amount at once, you had notice. Unfortunately, you made the decision to not upgrade even when we all knew the end was near.
     
  5. smak

    smak TV MA SLV

    20,102
    180
    Feb 11, 2000
    NoHo, CA USA
    Why can't you pay $199 to transfer lifetime from your S2?

    Why are you out of luck?

    -smak-
     
  6. brewdawg

    brewdawg New Member

    3
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    Mar 15, 2006
    I guess that was the point of my statement was that I knew they were ending lifetime service, and I considered it. But, also kowing the S3 wascoming out, but not knowing that they were going to allow the one-time transfer, it didn't make sense to me to get the lifetime for just a couple of months and then dump the S2. At the time I didn't realize the resale market for Lifetime TIVOs. And I don;t really have a need for 2 TIVos right now since I am single and watch everything on my HD TV.
     
  7. mick66

    mick66 Dirty Burger

    4,869
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    Oct 15, 2004
    The 'verse
    Answer to both questions:
    'Cuz his S2 is on a monthly subscription.
     
  8. smak

    smak TV MA SLV

    20,102
    180
    Feb 11, 2000
    NoHo, CA USA
    Ok, it's late. I'm dumb!

    I could sell him one of my lifetimers :)

    -smak-
     
  9. Aiken

    Aiken Blah, blah, blah.

    287
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    Feb 17, 2003
    Redmond, WA
    You may be bread and butter, but people like me who bought lifetime a long time ago are life-giving water. TiVo needed capital in its early years and we who fronted the money for lifetime provided it. Now that steady income from folks like you is starting to keep the bills paid, lifetime is no longer a necessary source of capital, and has thus been ended. However, to show appreciation for our early adoption and having the faith to commit, TiVo has made us the offer to allow us to keep our lifetime subs for an additional fee. (I'm only assuming the motive here--it may just be a simple goal of customer retention.)

    Me, I think the offer is a *little* stingy, given that we already put $300 directly in their pocket by buying direct, but hey, nobody held a gun to our heads. I think a $99 offer would have been much more appropriate, but nobody asked me. At the very least, it would have been nice to have the option of a $99 transfer and leave the S2 dead in the water with no sub, since the 12mo sub won't get us much on ebay.
     
  10. tunnelengineer

    tunnelengineer New Member

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    Jul 21, 2006
    I don't think it's too bad considering I bought a refurbished Sony S1 in 2001 for $199 and bought the lifetime service for $199 back then. I have used that unit every day for a full 5 year period (next month will mark the anniversary). I think it was worth my $3.30 per month for the service. To me, the $199 transfer fee is basically another option to purchase lifetime on the S3. I figure I have gotten my use out of the S1. It will get a little use in the bedroom over the next year, but then it may get it's proper burial. It's had a good life.

    And for those that never upgraded to lifetime, that was your choice (and gamble). Us lifetime owners took a big risk long ago. It's time we are rewarded for it. Anyone with a monthly sub should be able to use the MSD pricing and have a cheaper monthly fee anyway. You can't complain about that......
     
  11. murrays

    murrays Well-Known Member

    11,937
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    Oct 19, 2004
    My problem is that I want to keep our S2 as well; our HD set is downstairs and our SD set is upstairs. Add the fact that a cable card will have a monthly fee and the $1k to upgrade...I'm going to sit this one out with my crappy Moxi box.

    -murray
     
  12. driver49

    driver49 I Wrote the Book

    50
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    Sep 25, 2003
    Near...
    I have a lifetime sub for my Series 1 TiVo, and while I agree that the $199 fee to transfer to this new S3 box is a tad onerous, I'm considering it.

    But first, I am tyring to decide if it even makes sense to upgrade to the S3, which sound like it is by no means a simple deal. It means replacing my Comcast DVR, which is fine, but then the TiVo S3 becomes the hub for my entire TeeVee experience, and I somehow suspect that proposition is fraught with its own unseen perils.

    So, I'm doing the research reading everything I can get my hands on to learn as much as I can about the S3 and what the experience is going to be once I yank the Comcast box and replace it with the CableCard -equipped TiVo S3.

    That we can discuss elsewhere. What I want to ask here is: does anybody know how LONG we actually have to purchase the S3 and the lifetime Xfer? A week? A month? Until some arbitrary date ?

    I called the S3 sales desk yesterday, and they didn't have a clue. I guess I'll try the VIP # later today.

    The sales desk also told me that the S3 has a DVI output. I wonder what else they don't know or know wrong?

    Thanks,

    --PS
     
  13. lessd

    lessd Active Member

    7,695
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    Jan 23, 2005
    CT

    You must buy the S 3 FROM TIVO VIP by Dec 31 and make the Xfer of Lifetime by Jan. 20th (or so)
     
  14. tunnelengineer

    tunnelengineer New Member

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    Jul 21, 2006
    The details are posted in the thread that has about 500+ posts. The time frames are very obvious to find.
     
  15. dsb411

    dsb411 New Member

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    Sep 29, 2004
    North...
    Can they credit the 150 I paid towards the Home Media Option? Oh wait that doesnt work in a S3..
     
  16. ehardman

    ehardman Member

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    Feb 18, 2004
    Kansas
    I don't understand all the whining about the $199 transfer fee. When you bought lifetime service for your current Tivo, you did so knowing it was not transferrable. Tivo has graciously given you an opportunity to transfer your lifetime plan to the Series 3, even though they are under no obligation to do so.

    You should consider it a reward by Tivo to its most loyal customers.
     
  17. jfh3

    jfh3 New Member

    4,469
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    Apr 15, 2004
    Denver area
    Lots of people have lifetime, but you guys are the real VIPs - thanks for your early support of Tivo. This deal works out best for folks like you, as it should.
     
  18. briankasper

    briankasper New Member

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    Dec 1, 2004
    Los...
    tunnelengineer, I couldn't agree more. I bought lifetime for my 20GB S1 (since upgraded to 240GB) for $249 in December, 2001. I figure $249 for nearly 5 years of service is a great deal, and the VIP offer essentially lets me buy lifetime service for my S3 for $50 less. I've already spoken with my wife about selling the S1 with its one year of service, but she said "no, let's put it in the bedroom and then donate it to charity when the year is up".

    For some of us, the VIP lifetime deal for the S3 is sweet.
     
  19. classicsat

    classicsat Astute User

    17,877
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    Feb 18, 2004
    Ontario Canada.
    IMO, considering that a good deal of Lifetimes have at least "paid for themselves", and the S3 is $799, I don't think $199 is too much a price to ask for the trasnfer.
     
  20. tunnelengineer

    tunnelengineer New Member

    325
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    Jul 21, 2006
    amen brother, amen............................

    It was nice to sneak into the $199 lifetime before they raised it to $249 late in the year. :)
     

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