Grrr, Best Buy is trying to thwart my Christmas TiVo. I placed the pickup in store order after tediously entering all my gift cards, and the order was immediately canceled. Spent 15+ min on the phone with their CS and she says that Amex declined it. Spent another 15+ min on the phone with Amex, and they said they released the funds immediately and that it was BB who reversed the charge. Maybe I should just go down to the store and do the transaction there.