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Where is Tivo Desktop Plus

Discussion in 'TiVo Help Center' started by dbliss3593, Feb 1, 2014.

  1. Feb 1, 2014 #1 of 11

    dbliss3593 New Member

    Sep 9, 2010
    I want to transfer all programming from an XL to new Roamio, then retire the XL. Tivo has instructions for accomplishing this task, one program at a time, which I guess would take ages. So I decided to try to transfer programming from the XL to my PC. I downloaded and installed Tivo Desktop 2.8.3. Even though Desktop AccessControl window shows my DVR "DVR-5686", I cannot see where any DVR programming is listed in Desktop.
    If I run troubleshooting, here is what is generated:
    General Information: TiVo Desktop 2.8.412.370 is installed for United States; Windows Firewall is on and is set up for use with TiVo Desktop.
    TiVo Server: The following TiVo DVRs should be able view the content shared by TiVo Desktop. DVR-5686 748001190255686.
    Perhaps I needed a license for Desktop Pro to display DVR programming. So I purchased a license. But I can't see where to enter the Pro license number! Tech Support tells me it's in the Help drop down menu, but I can't see it. One entry suggested using Regedit to insert the key. So I entered my key as ASCII text into: HKEY_CURRENT_USER\Software\TiVo\Desktop\PlusUpgradeLicenseKey.
    Still no happiness. Anyone got any suggestions how/where to enter Desktop Pro license key? Or any got any experience transferring programs between Tivo machines. WOW THEY MAKE THIS SOOOOO DIFFICULT.

    Attached Files:

  2. Feb 1, 2014 #2 of 11

    worachj Well-Known Member

    Oct 13, 2006
    Eagan, MN
  3. Feb 1, 2014 #3 of 11

    ThAbtO TiVoholic by the bay

    Apr 6, 2000
    SF Bay Area
    Make sure you have all you Tivos subscribed to Tivo service in your tivo.com account, then in preferences, check the Transfers and Downloads checkboxes. Don't forget to click save at the bottom.

    Next, on each Tivo, go to the Settings menu, go to your network menu and hit Connect to Tivo Service. You need to connect each Tivo to service to recognize the new tivo and enable the transfer feature, with Media Access Key.
  4. Feb 2, 2014 #4 of 11

    steve614 what ru lookin at?

    May 1, 2006
    Dallas, TX
    The place to enter the license key is under the 'help' menu. You should see a line that says: "Upgrade to TiVo Desktop Plus".
    When you click on that you should get a pop up box where you enter the license number.


    Attached Files:

  5. Feb 4, 2014 #5 of 11

    rcanoza New Member

    Feb 2, 2014
    N. Calif.
    Hate to say it, you didn't need the Plus/Pro/whatever license to transfer recordings off, (unless you have Windows 8 which apparently doesn't support the old version).

    There's more than one way to go about it; unless you have dozens of recordings to move why not place both Tivos on network and do MRV? It'll take a while but you can queue them (support kb page 161 "Using Multi-Room Viewing")

    Tivo Desktop would in theory just save a bunch of huge video files locally, extension .tivo, which are scrambled w/ the Media Access Key of your tivo.com account, rendering them unplayable except on listed Tivo hardware for your account or computers with the working license of Tivo Desktop. I'd skip the middle man if I were you and just let the two Tivo boxes handle it.
  6. Feb 4, 2014 #6 of 11

    ThAbtO TiVoholic by the bay

    Apr 6, 2000
    SF Bay Area
    The Media Access Key encryption can be easily removed with programs such as TivoDecode. KMTTG does this with TivoDecode.

    After that, the videos can be played on any computer, another Tivo, etc.

    Without it decrypted, only computers with Tivo Desktop installed can play, or Tivos on the same account and Media Access Key.
  7. Feb 4, 2014 #7 of 11

    unitron Active Member

    Apr 28, 2006
    semi-coastal NC

    I don't know about the S4 and S5 units, but I discovered in copying a bunch of shows from one S2DT to another that doing it directly instead of with Desktop and a PC as a middleman causes a lot of meta-data to be lost.

    For instance, the date recorded gets changed to the date it was copied from one TiVo to the other one.
  8. Feb 4, 2014 #8 of 11

    HerronScott Well-Known Member

    Jan 1, 2002
    Staunton, VA
    For just transferring recordings, TiVo Desktop does work on Windows 8. I got a new laptop for Christmas with Windows 8 and haven't had any issues with offloading shows with the basic version. I think there are issues with viewing them on your PC with the free version of TiVo Desktop since it doesn't come with one unless you have Media Center.

  9. Feb 4, 2014 #9 of 11

    TIVO_GUY_HERE I miss the ocean

    Jul 10, 2000
    Dallas Texas
    Only issues I had with Desk top plus is on my new windows 8 laptop it wouldn't see my premieres if I was using Bonjour. Works just fine using TiVo beacon.
    I believe my windows 8 desktop is using bonjour.
  10. rcanoza

    rcanoza New Member

    Feb 2, 2014
    N. Calif.
    I'm not an HME expert but have noticed that pulling a video from pyTivo preserves the source file's date, while pushing doesn't (when it works at all). Never had metadata problems with Tivo Desktop, just bouts of sporadic dropouts during transfers, also for some recordings that refused to go back to the box at all. Because the software is simply emulating the network side of a physical Tivo, I'd always taken these problems for mysterious Windows/PC glitches, which (I assume) wouldn't apply to MRV Tivo-to-Tivo transfers -- everything else being equal of course.
  11. ADent

    ADent Active Member

    Jan 7, 2000
    Denver, CO
    I am using KTTMG to download .TiVO files from a S4P4 on one computer and using Windows TiVo Desktop to pull the files onto a TiVoHD. And most of the metadata (including the date recorded and episode ID) shows up on TiVoHD.

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