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when will tivo fix "program info will runout on 7-18-2011 connect to tivo" problem

Discussion in 'TiVo Series3 HDTV DVRs' started by tootal2, Jul 13, 2011.

  1. Oct 8, 2011 #141 of 730
    trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    Ravingfans continues to have his dbgc runs complete without issues, here's his log history for reference. Let's assume this is how a healthy tivo indexes and garbage collects:

    10/1 [01491] - 09.87 hrs - FAILED (eFsDibsSaidStop caused by forced call in) - GC + Full Index
    10/1 [02157] - 01.97 hrs - FAILED (eMfsTooFast) - GC + Full Index
    10/1 [04093] - 13.51 hrs - GC + Full Index
    10/2 [07856] - 07.93 hrs - Index Only
    10/3 [14918] - 29.73 hrs - GC + Full Index
    10/4 [15673] - 06.22 hrs - Index Only
    10/5 [22542] - 18.35 hrs - GC + Full Index
    10/7 [30458] - 24.23 hrs - GC + Full Index

    Ravingfans' Tivo is in a steady state (no reboots & no forced call ins), time required to complete full index with GC is fluctuating with an upward trend...



    Let's compare this to my results from this week's experiment with not letting Tivo contact guide server to download new data. (Refer to post #125 in this thread.)

    System Info:
    Today's Date Oct 8
    Program Information to Oct 14 (got the warning of program info running low)
    Last successful: Oct 5 17:07 (converted to UTC).
    GC September 30
    Indexing October 6 4:49 (UTC)
    Guide View Cache October 15 (Tivo, please explain how I have my guide data cached to Oct 15 if I only have data until the 14th?)

    from my logs:
    9/30 [17088] - 00.51 hrs - channel fix preparing to connect garbage collection
    9/30 [17176] - 00.33 hrs - channel fix organizing (quicky index)
    10/1 [20192] - 05.87 hrs - Index Only (post channel fix complete indexing downloaded data)
    10/2 [09549] - 77.89hrs - GC + Full Index FAILED (eFsDibsSaidStop caused by daily call) time stamp 17:16 (UTC)
    10/5 [09733] - 00.27 hrs FAILED (eMfsTooFast) - GC + Full Index
    10/6 [11842] - 00.27 hrs FAILED (eMfsTooFast) - GC + Full Index
    10/6 [12083] - in progress, next GC + Full Index


    Apparently 3 days 5 hours is not enough for my Tivo to complete 1 run, no wonder it never completes when the daily call kills it off every ~24 hours.

    During the 77 hour and current dbgc run going since 10/6 I am seeing a lot of rubbish collection taking place. During previous runs I would see may be 2-3 mfs objects getting rubbished. In these 2 runs I am seeing hundreds if not thousands of objects being rubbished. This is consistent with what I see in Ravingfans logs, so I am going to let current dbgc run going (currently at 61 hrs).

    I am very hopeful for this method to work, I can 100% automate it with my router without effecting any other network functionality (netflix, youtube, transfers, etc) and this method also doesn't stop me from watching/recording shows like channel line up fix does :D


    Update: Here's the memory utilization info ~63 hrs into dbgc:

    Memory Statistics:
    total: used: free: shared: buffers: cached:
    Mem: 130539520 117657600 12881920 0 10391552 75108352
    Swap: 133881856 11374592 122507264
    MemTotal: 127480 kB
    MemFree: 12580 kB
    MemShared: 0 kB
    Buffers: 10148 kB
    Cached: 70216 kB
    SwapCached: 3132 kB
    PriActive 0 kB
    Active: 71692 kB
    Inactive: 19796 kB
    HighTotal: 0 kB
    HighFree: 0 kB
    LowTotal: 127480 kB
    LowFree: 12580 kB
    SwapTotal: 130744 kB
    SwapFree: 119636 kB
     
  2. Oct 8, 2011 #142 of 730
    trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    I had to remove glare and quality is pretty crappy...

     

    Attached Files:

  3. Oct 8, 2011 #143 of 730
    WO312

    WO312 Active Member

    1,373
    0
    Jan 24, 2003
    Finger...
    As trackie says, not sure that is confirmed.

    What WOULD be interesting is to have an S03 error and see if the channel fix will remove it. That would be great to not have to do a clear and delete almost everything.
     
  4. Oct 8, 2011 #144 of 730
    ravingfans

    ravingfans New Member

    48
    0
    Jan 11, 2009
    Tried to break out of guided setup by removing the TA in one attempt, and the TA and Cable Cards in the next attempt, but the TiVo remains convinced it is hooked up to a TA, despite my physical observation! Tried shouting at it, but alas it is deaf.:(

    trackie, could you elaborate on how to update the state/phoneconfig? Also which process kills off the UI? I see 10 instances of podapp, 8 instances of TvLauncher...
     
  5. Oct 8, 2011 #145 of 730
    MC Hammer

    MC Hammer New Member

    177
    0
    Jul 28, 2011
    Thanks, trackie. The problem has to do with the channel map updates the TA provides to the Tivo (obviously, as this is the sole purpose of the TA).

    When the TA is connected, the Tivo uses the channel map provided to it by the TA. When its not, it defaults to the map provided to it by the CC. Why this would make any difference on GC completing successfully, I have no idea. Trackie, anything in your research that would answer that question?
     
  6. Oct 8, 2011 #146 of 730
    trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    WO312,


    DO NOT RUN CHANNEL LINE UP FIX IF YOU RECEIVED S03 ERROR!
    YOU WILL GET STUCK IN A NEVER ENDING GUIDED SETUP -> S03 -> REBOOT LOOP!


    If you have S03 Error, you can fix it by running "Clear program information & To Do List"

     
  7. Oct 8, 2011 #147 of 730
    WO312

    WO312 Active Member

    1,373
    0
    Jan 24, 2003
    Finger...
    O.K., thanks. I do not have an S03 error now - when I did I cleared it as you said.
     
  8. Oct 8, 2011 #148 of 730
    alyssa

    alyssa Active Member

    1,638
    0
    Dec 7, 2003
    The...
    a year plus ago i started having this problem. I called cs & was told it was an ungraded hdd problem--but the guy also said to try clearing all thumbs & soft restart.
    it's not logical but it keeps the nag at bay for a week or two.
    I have a S3 with a scientific atlanta adapter.
     
  9. Oct 8, 2011 #149 of 730
    trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    My first attempt would be to update MFS objects to pretend guided set up is complete and last call succeeded.

    You need to modify fakecall.tcl to accomplish this (Need to modify it to update /State/GeneralConfig/Configured to 1 257 513)

    Once that's done, reboot tivo and cross your fingers ;)

    Here is the info for what to change in fakecall.tcl


     
  10. Oct 9, 2011 #150 of 730
    ravingfans

    ravingfans New Member

    48
    0
    Jan 11, 2009
    thanks Trackie, The hyperlink you inserted has a lot of clutter and doesn't load. Could you type the link out?
     
  11. Oct 9, 2011 #151 of 730
    WO312

    WO312 Active Member

    1,373
    0
    Jan 24, 2003
    Finger...
    You have to delete the "(remove this)" from the link and it will load.
     
  12. Oct 9, 2011 #152 of 730
    Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    Which is the point, as I pointed "them" to this thread as proof.

    Since I last did the channel fix and disconnect from the internet. The GC updated after about 3 days. Then hung on that date. I gave it 3 days, disconnected the internet. On the third day GC updated. The last GC update (result from internet disconnect) last Wed appeared stuck, but yesterday evening I noticed that GC HAD updated on its own!!!!

    So the GC clock is ticking again 8Oct2011.
     
  13. Oct 9, 2011 #153 of 730
    lrhorer

    lrhorer Active Member

    6,924
    0
    Aug 31, 2003
    San...
    They aren't. The Channel Map is stored within the CableCards. The TA overwrites this (I'm not certain if it is overwritten in memory or on the CableCards) dynamically.
     
  14. Oct 9, 2011 #154 of 730
    lrhorer

    lrhorer Active Member

    6,924
    0
    Aug 31, 2003
    San...
    Agreed. TA issues aside, any DB corruption of the schedule data should be over-written with the next phone home. I find it unlikely any persistent issues would be related to a hard drive problem, unless accompanied by very significant other issues. The guide data and the setup data are all kept in the MFS areas.
     
  15. Oct 9, 2011 #155 of 730
    lrhorer

    lrhorer Active Member

    6,924
    0
    Aug 31, 2003
    San...
    OTOH, I know for a fact most people on TWC systems are not having the issue. Certainly I am not, and I have 3 TWC TAs.
     
  16. Oct 9, 2011 #156 of 730
    MC Hammer

    MC Hammer New Member

    177
    0
    Jul 28, 2011
    Incorrect. The map is provided real-time by the card but a copy of the most recent version is stored on the hard drive.
     
  17. Oct 9, 2011 #157 of 730
    lrhorer

    lrhorer Active Member

    6,924
    0
    Aug 31, 2003
    San...
    I don't see where:

    Code:
    Directory listing of /
    Name					Type	Id	Date	 	Time	Size
    AdContent				tyDir	49569	10/03/11	22:17	4
    Anchor					tyDir	314739	10/07/11	02:59	2712
    AreaCode				tyDir	7499	06/14/07	17:08	16
    AuxInfo					tyDir	54110	02/09/07	16:38	68
    CaptureRequest				tyDir	9679	10/20/06	08:44	92
    Clips					tyDir	7286	06/20/07	05:00	64
    Component				tyDir	4912	07/27/06	19:07	40
    Config					tyDir	7372	07/27/06	19:42	56
    CorrelationIndexPart			tyDir	15994	10/04/07	08:22	20
    DataSet					tyDir	4690	10/09/11	08:09	1408
    DataSetVersion				tyDir	4691	10/09/11	08:09	1500
    Database				tyDir	4683	10/09/11	15:39	4144
    DiskUsed				tyDir	15	09/12/11	22:57	44
    Drm					tyDir	1833514	12/05/08 	02:21	16
    Genre					tyDir	4693	06/20/08 	03:12	2440
    GuideIndexV3				tyDir	264421	10/09/11	14:06	376
    GuideIndexV3.temp			tyDir	264288	10/09/11 	14:06	4
    Headend					tyDir	7882	01/17/09 	06:10	68
    HeadendPostalCode			tyDir	7883	01/17/09 	06:10	84
    HeadendTms				tyDir	7884	01/17/09 	06:10	68
    LeadGeneration				tyDir	16947	10/08/11	15:23	664
    LinkTag					tyDir	85112	03/02/07 	04:22	4
    Log					tyDir	489050	08/19/07 	20:31	20
    LogoGroup				tyDir	7237	06/14/07 	18:30	52
    MenuItem				tyDir	16934	03/30/11	18:48	176
    MessageItem				tyDir	19554	01/13/07	18:32	48
    Package					tyDir	49688	09/06/11 	05:43	4
    ParentalControls			tyDir	104866	06/11/07 	17:12	32
    Person					tyDir	17006	02/28/07 	02:22	4
    PostalCode				tyDir	7891	06/14/07 	17:09	16
    Preference				tyDir	16113	10/18/06 	20:29	12
    Psip					tyDir	104878	08/19/11 	18:42	1436
    RRT					tyDir	9702	06/14/07 	17:19	20
    Recording				tyDir	7253	10/03/11 	09:47	316
    Resource				tyDir	16	07/27/06 	19:08	68
    Rubbish					tyDir	7370	10/09/11 	05:56	1044
    Schedule				tyDir	2	09/09/11 	17:55	2872
    SeasonPass				tyDir	7368	10/18/06 	20:29	96
    Server					tyDir	7	10/09/11 	07:35	3904
    Setup					tyDb	253315	10/09/11 	19:01	80284
    Showcase				tyDir	16949	10/18/06 	20:32	12
    ShowcaseIndex				tyDir	7296	10/09/11 	08:14	376
    ShowcaseIndex.temp			tyDir	9705	10/09/11 	08:14	4
    SpigotMap				tyDir	4670	07/27/06	19:02	48
    State					tyDir	4	08/22/09	22:44	548
    StationTms				tyDir	7514	01/22/09 	16:59	52
    SwModule				tyDir	8	03/13/11 	19:14	100
    SwSystem				tyDir	4685	03/11/11 	11:12	44
    Table					tyDir	4687	10/05/11 	19:39	140
    Theme					tyDir	340328	09/06/11	07:35	688
    Tivo_Retail_HD_ColorCorrected.ts	tyStream7280	07/27/06 	19:26	131072 x 3328(3263)
    Trio					tyDir	104849	12/05/08 	02:17	216
    TuikRes					tyDir	70	07/27/06 	19:01	44
    Welcome_Eiger_1_HD.ts			tyStream7248	09/14/06 	15:21	131072 x 1440(1361)
    Welcome_Eiger_2_HD.ts			tyStream7260	09/14/06 	15:21	131072 x 1352(1347)
    Welcome_Eiger_3_HD.ts			tyStream7264	09/14/06 	15:21	131072 x 1680(1632)
    Welcome_Eiger_4_HD.ts			tyStream7268	09/14/06 	15:21	131072 x 1632(1601)
    Welcome_Eiger_5_HD.ts			tyStream7272	09/14/06 	15:21	131072 x 2224(2219)
    Welcome_Eiger_6_HD.ts			tyStream7276	09/14/06 	15:21	131072 x 1760(1729)
     
  18. Oct 9, 2011 #158 of 730
    WO312

    WO312 Active Member

    1,373
    0
    Jan 24, 2003
    Finger...
    I'm going to experiment with my system. This is what I will do:

    1. I just disconnected the internet and I will leave it off until the GC updates by itself.

    2. I will reconnect, let the new data download automatically, and wait for the GC to not update for 3 days.

    3. Repeat steps 1 and 2 until I can get a natural GC change with the internet connected.

    We will see. Teeps, let us know if your system continues to function properly. You should know in the next day or so.
     
  19. trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    My dbgc is still running after 101 hours, it is still spitting out rubbish info once in a while...

    This test confirms my theory that the daily call is what kills of dbgc after ~24 hours. No wonder dbgc never completed before if it needs 4+ days.

    I am going to let it run for a couple more days, chances are it will finish.

     
  20. WO312

    WO312 Active Member

    1,373
    0
    Jan 24, 2003
    Finger...
    This morning I checked the Tivo and I had the disconnected tuning adapter message. Seems that while I was fumbling around with the internet disconnect I separated the tuning adapter brick from its power cord. I have very tight quarters back there.

    At any rate, there was a failed call but also a GC update. Not sure why the GC updated - was it because the tuning adapter was disconnected or because there was a failed call?

    I now have the tuning adapter connected, I forced a call, and I will leave it alone for a few days until the GC doesn't update. Then I will disconnect the internet again.
     

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