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when will tivo fix "program info will runout on 7-18-2011 connect to tivo" problem

Discussion in 'TiVo Series3 HDTV DVRs' started by tootal2, Jul 13, 2011.

  1. Aug 23, 2011 #61 of 730
    WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Wow. Very troublesome to me that you continue to have S03 problems even after clearing and deleting everything. In my experience, that didn't happen.........yet.

    I have quite a few items in my deleted folder, but I'm still updating O.K. Time will tell........

    Everything seems to point to a tuning adapter problem. If you continue to have problems, try playing with it.
     
  2. Aug 24, 2011 #62 of 730
    tootal2

    tootal2 New Member

    1,252
    0
    Oct 14, 2005
    I think you have to keep your tivo unpluged from the internet when you get a so3 error so it can work thur the backlog of info.

     
  3. Aug 24, 2011 #63 of 730
    tootal2

    tootal2 New Member

    1,252
    0
    Oct 14, 2005
    Keep your tivo unpluged from the internet for a week so it can work thru all the info it has downloaded. Thats what tivo says to do.

     
  4. Aug 25, 2011 #64 of 730
    baijumehta

    baijumehta New Member

    25
    0
    Oct 10, 2009
    I just initiated this process. Hopefully this will resolve the losing connection to Tivo issue. One thing I noticed is that all my Tivo Suggestions were from prior to July 2nd, which is when my GC said it was last updated.

    I guess i will find out in a day or two.

    Thanks for the help

     
  5. Aug 27, 2011 #65 of 730
    Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    As of yesterday my TiVo S3 wsaupgraded with a 2TB internal drive from dvr_dude.
    TiVo Series 3 TCD648250B Hard Drive Upgrade 2TB WD AVGP

    The dance starts over.
     
  6. Aug 28, 2011 #66 of 730
    tootal2

    tootal2 New Member

    1,252
    0
    Oct 14, 2005
    why did you get a new drive? were you unable to fix the s03 error? Deleteing my todo list and season passes seems to have fixed the problem with the GC file. the date has been changing on the gc file by itself:)


     
  7. Aug 28, 2011 #67 of 730
    Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...

    I wanted more storage.
    NOTE: This problem was occurring before the HDD upgrade.
    In another thread (here S3 forum) I learned a 2TB internal drive is possible... So I stepped up $179 delivered to my door. Open up TiVo install preconditioned drive, guided setup, authorize cable card & "the cussed tuning adapter" viola 318 hours of HD storage.
    And.......
    One less wall wart, one less drive, 2 fewer connections.

    The So3 error was corrected by the delete "to do" and "season pass" at the time the old drives were pulled.
     
  8. Sep 1, 2011 #68 of 730
    pjoner

    pjoner New Member

    10
    0
    Mar 19, 2007
    I have the same setup (TiVo hd, cisco ta and m card) and it is sad that it has come to the point where a TiVo needs to be rebooted on a weekly basis. In addition TiVo seems to be making no effort to resolve.
     
  9. Sep 1, 2011 #69 of 730
    tootal2

    tootal2 New Member

    1,252
    0
    Oct 14, 2005
    Call tivo and complane about it. they say they dont get enough complants to fix it.

    You can delete all your season passes and todo list to fix it. seems to have worked for me for now
     
  10. Sep 2, 2011 #70 of 730
    Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    Well..... here we go again.
    As of this morning GC is still reading Sunday 28Aug2011. TiVo is successfully to connecting to the server daily; it appears to be loading guide data.
    I repeated the channel fix per instructions from TiVo support (see pg.2 this thread) this morning.
    I'll know more later today.

    tootal2,
    Potential hard drive failure does not seem to be the problem.

    This whole fiasco is really starting to stink.
     
  11. Sep 2, 2011 #71 of 730
    tootal2

    tootal2 New Member

    1,252
    0
    Oct 14, 2005
    my tivo says program info will run outon fri 9/9!

    The GC: date is saturday august 27:(

    Is there anything else i can try to fix this problem?
     
  12. Sep 2, 2011 #72 of 730
    Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    Did you try the channel fix?

    *INSTRUCTIONS:
    go to messages & settings>
    settings>
    channels>
    channel list>
    press enter button?

    Have 30 to 45 minutes for this procedure, up front, as you have to answer some questions. Once TiVo connects to the server. Turn the tv off and walk away for a couple of hours..
     
  13. Sep 2, 2011 #73 of 730
    Eccles

    Eccles Mostly harmless

    350
    0
    Dec 27, 2001
    Austin, TX
    Yes!

    My GC date was stuck firmly on July 24th, but after going through the "change channel line-up" procedure it's updated to today. It only took me about 5 minutes to go through the "twenty questions", as I simply pressed Select to take all the default answers, which retained not only my current line-up but also my premium channels, favorites, and deselected channels. It then sat at "Preparing..." for about an hour before connecting to get the "new" line-up info. The new GC timestamp corresponds to that period, so it appears that this procedure forces a manual Garbage Collection. Great to know.

    That's about as painless as it gets - thank you! Hopefully it'll keep up now, as long as I keep my Recently Deleted clear.
     
  14. Sep 2, 2011 #74 of 730
    Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    Will it hold and the GC continue to update daily or bi-daily?

    That is the question....

    I guess we'll know in a week or so.
     
  15. Sep 3, 2011 #75 of 730
    tootal2

    tootal2 New Member

    1,252
    0
    Oct 14, 2005
    did that work teeps? does it run the guied setup? does it reboot? I might try it this weekend

     
  16. Sep 3, 2011 #76 of 730
    tootal2

    tootal2 New Member

    1,252
    0
    Oct 14, 2005
    My tivo seems to have fixed itself. the gc date is now 9-3:)
     
  17. Sep 3, 2011 #77 of 730
    Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    Just did the channel repair yesterday morning.
    I'll know more in a week.

    The channel repair seems similar to guided setup but....

    TiVo does not reboot.

    It does sit on the connecting screen until it's finished downloading the data.
    That is; you can't do nuth'n else whilst TiVo is processing.
     
  18. Sep 3, 2011 #78 of 730
    Eccles

    Eccles Mostly harmless

    350
    0
    Dec 27, 2001
    Austin, TX
    It also doesn't lose your favorites, premiums, or deselected channels like Guided Setup does.
     
  19. Sep 8, 2011 #79 of 730
    Eccles

    Eccles Mostly harmless

    350
    0
    Dec 27, 2001
    Austin, TX
    Update: Almost a week after successfully doing the "change channel lineup" trick, and despite clearing out my Recently Deleted every night, my GC timestamp was stuck at the time I changed the lineup. Yesterday evening, I unplugged and replugged my TA, and today my GC timestamp has updated to around 9am this morning. Coincidence or not, I don't know, but I'll be unplugging my TA every few days from now on.
     
  20. Sep 8, 2011 #80 of 730
    VinceA

    VinceA New Member

    1,086
    0
    May 13, 2002
    Bayonne, NJ
    After resetting the TA, give it a day or two and see if the GC gets advanced. If it does, leave the TA alone and see if it keeps updating. I can usually get things rolling correctly after a few TA resets.

    Have you reported this problem to TiVo via their online system? I have and I'd love to see more reports get filed so TiVo might realize this is actually a problem:
    http://support.tivo.com/app/ask

    The reference number for my open case is 110821-002616
     

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