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when will tivo fix "program info will runout on 7-18-2011 connect to tivo" problem

Discussion in 'TiVo Series3 HDTV DVRs' started by tootal2, Jul 13, 2011.

  1. Aug 2, 2014 #681 of 730
    archangelsfv

    archangelsfv New Member

    25
    0
    Nov 13, 2009
    Can anyone confirm if perhaps TiVo has actually fixed this issue on the S3s?

    I've been doing the "pull the usb cable" off the TA weekly since I got cable back in January. I normally do this every Friday night. This past Tuesday, I went into system info and it showed GC ocurred on Tuesday (should have been the previous Saturday). I checked again yesterday and GC ran at 7:15 am Friday morning, but I had not yet pulled the USB cable.

    I don't have TiVo suggestions yet, but they usually take a while to restore after GC is run. I also noticed I'm on software version 11.0m-1-2-648. IIRC, my last version was "k".

    Just wondering if anyone else has noticed GC running normally. I'm on TWC in LA, too, if that matters.
     
  2. Aug 2, 2014 #682 of 730
    Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    There will never be a "fix" by tivo for this problem... tivo insists that non tivo certified hard drives and/or upgrade drives are the only tivos with this problem.
    Therefore tivo has little reason to fix the problem on modified obsolete units.

    That said: I've had the tuning adapter on a lamp timer for several years, now. GC occurs every other day to 3 days, never more.
    Last month I disabled the t/a timer for 3 weeks, and GC did not occur until 2 days after restoring the lamp timer solution.
     
  3. randywalters

    randywalters AVS Old Timer

    226
    0
    Oct 21, 2003
    El Segundo,...
    I just want to pop in here and thank they guys and gals in this thread that came up with and tested the simple solutions to this S03 Error problem.

    A few months ago My OLED S3 started giving me the "Guide Data Running Out Soon" warning message but i would ignore it for a few days then it would apparently fix itself and not come back. Then several weeks later it would happen again but go away within a few days. But this last time it wasn't going away and my Guide Data only extended about 4 more days so i forced a connection and for the first time i got the dreaded Failed - Error S03. I tried a few more forced connections over the next few days then instead of Error S03 it got a scary Failed - Unrecoverable Error message instead. The next few attempts were Error S03 so i searched the S3 Forum and found this thread.

    I'm really really glad i read through the whole thread before attempting any of the premature and more drastic recommendations some posted to clear and delete or reboot or re-run guided setup or replace the hard drive as none of these were necessary in my case. My GC was stuck at a date two weeks ago so it had not been updating.

    On the recommendations posted here by so many several pages into this thread, i simply disconnected the power and USB from my TWC Cisco T/A and also disconnected the Network Cable and let it sit for about 12 hours overnight, and the next morning i checked my GC and it had updated to the current date, so i re-connected the Network Cable, forced a connection which was successful, then baby-sat it for several minutes while it downloaded info, then when it disconnected i unplugged my Network Cable and monitored it while it Loaded Info. Two Hours and 21 minutes later it was done and i soon had 13 days of Guide Data !!

    I'm not sure if disconnecting the T/A or disconnecting the Network Cable is what cleared my S03 problem (as i did both) but all my Season Passes and Recordings and Settings are intact.

    I bought it Jan 1st 2007 and upgraded to Weaknees 500GB 14 months later when the original hard drive failed out of warranty. I got the Tuning Adapter when Teeps did (we're on the same South Bay TWC Network) and while it's been problematic and unreliable, i had never gotten the S03 thing until just recently.
     
  4. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    Time for a lamp timer.
    I have one similar to this: http://www.acehardware.com/product/index.jsp?productId=18590696
    But it's branded Ace Hardware.
    I have it set to turn power off @ 0100 and on at 0400 hrs.
     
  5. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC

    I'm pretty sure that sushikitten's S3 HD is still running the original hard drive, but can't swear to it. I know they were going to add an external and got the "not the one specifically intended for a TiVo" model at one point.
     
  6. dlfl

    dlfl Cranky old novice

    6,996
    16
    Jul 6, 2006
    Near...
    If all you're getting is the "Program Info will run out" message, and you see the GC date is several days old, try just disconnecting the TA USB cable (rather than all the other stuff mentioned above). Then check the GC date periodically. I've seen it update in as little as 20 mins but it might take up to several hours. (Then reconnect the USB.)

    If this is happening frequently the lamp timer is attractive as an automatic corrective solution. I've only had this happen 3 times in 5+ years on my model 652, with 1 TB HDD upgrade -- so it hasn't been worth fussing with the timer.

    It's easy to speculate that the software doesn't allow for increased times needed for GC with the increased HDD sizes (e.g. 1 TB and greater). But TiVo actually sold a model 658 (Tivo HD XL) that had a 1 TB drive as delivered. Did they actually tweek the software to handle the increased GC times, but only for that model? If so it seems like it would have been trivially easy for them to include that tweek in the 652 software.
     
  7. randywalters

    randywalters AVS Old Timer

    226
    0
    Oct 21, 2003
    El Segundo,...
    I actually have few small mechanical lamp timers like that, but i record a lot of cable channels at odd hours and i'm having trouble finding a 4-5 hour time slot window in any given 24 hour period that doesn't contain a scheduled Season Pass recording sometime during the week. And most of what i record happen to be on SDV channels (working off the SDV channel list i got from TWC 3 years ago).

    So for now i'm holding off on the Lamp Timer solution and will just disconnect the T/A manually on a weekday that has no cable programs scheduled to record. I just have to remember to do it :D I'm going to monitor things for the next few weeks.

    I've had the T/A since June 2011 and have never ever gotten the S03 Error until i got the first one a week or two ago, and i don't think it's a coincidence that it started the same week that TWC took away all of my my clear QAM local HD channels on my TVs that are connected straight to the wall (i've re-scanned several times but they're no longer there) so i'm thinking something at the head-end changed that is causing some sort of conflict between my S3 and the tuning adapter.

    Right now my GC is stuck from a few days ago, and the last connection attempt failed and i have the Error S03 again, but guide data extends up till Wed 10/1 at 5:00 pm. I need to keep my T/A active for the whole weekend, but i unplugged the Network Cable for the weekend as i don't need to connect. Just curious if that will allow the GC to occur like it has for a few others in this thread.

    Since i can't use my simple mechanical timer, i found a few digital timers on Amazon that can be set differently on different days so i can leave my T/A active all weekend, but turn it off for several hours on particular weekdays when i don't need it to be on:

    http://www.amazon.com/gp/product/B0020ML744/ref=ox_sc_sfl_title_1?ie=UTF8&psc=1&smid=ATVPDKIKX0DER

    http://www.amazon.com/Woods-50008-Indoor-Digital-Outlet/dp/B006LYHEEY/ref=cm_cd_al_qh_dp_t
     
  8. ravingfans

    ravingfans New Member

    48
    0
    Jan 11, 2009
    Hi All, I was having a problem with the Tuning Adapter not sync'ing back to TWC after the lamp timer turned back on, therefore missed recording many shows. Would have to turn the TA off and on and unplug in various sequences to get it to re-sync--very ugly!

    I changed my configuration to put a USB Powered Hub between the TiVo S3 and the TA. basically USB Cable from TiVo to the USB Powered Hub and another USB Cable from the USB Powered Hub to the TA. The Power adapter for the USB Adapter then plugs into the Lamp Timer, so that the TA is powered all the time.

    I ran into one problem doing this, in that the USB Powered Hub didn't always turn off since there was just enough energy on the USB line to keep it alive, so this wasn't completely reliable and I still had the GC issue, etc. To fix this, I got out my soldering iron and wire snippers exacto-knife,[Edit--thanks to Nooneuknow: I actually meant to say exacto knife to cut the PCB traces rx unning power to the USB connectors on the Hub. No for the inexperienced at electronics rework as it did involve some soldering too figured out the correct Power pins on the USB connectors I used and clipped them cut the lines. Had to clip on both the TiVo USB Connector as well as the TA USB Connector to have the USB Powered Hub fully dependent on the wall wart for power.

    This configuration has worked much better as the TA has since never lost sync with TWC, it merely wasn't connected via the USB Hub to the Tivo which allows GC to complete and the TiVo get's regular programming updates ever since.

    I'm cross-posting this in another forum or two where I've posted my input on the S03 error before, hopefully can save somebody else the irritation...
     
  9. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Wouldn't it make more sense to open up the hub, and cut the proper power carrying lines in there (for those those that have the skills)?

    All it takes is an exacto knife, to cut the traces on the PCB inside. I've done this on many PCBs, for many different reasons.

    I had often found myself thinking along the same lines as you, and ran into the same obstacles.

    There are other alternatives. I have "Mini notebook travel USB hubs", that have a switch on the side, for "bus-powered" or "external powered". If the switch is set to external powered, and the external power is lost, the hard switch makes all this cutting wires or slicing traces completely unnecessary (and doesn't let USB bus power pass). But, many of these hubs don't include an AC power adapter, and use a special power connector type, typical of most 5V I.T.E. power supplies, to insure you use an I.T.E. (Information Technology Equipment) rated power supply. I used a universal one, with multiple tips (but the chance of reversing polarity, for those who are not careful).

    I beg you to consider updating your posts, before the wrong people get involved in messing with things they aren't equipped to, and/or don't have the required skills to do it correctly. TCF gets members from all walks of life, and some have no business cutting/slicing cables and traces.

    If you do, and include my alternate suggestions, it would be appreciated if you gave me credit for the alternative options for achieving the same results.
     
  10. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    Huh?
    I'm confused, where did this come from?
     
  11. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    The post I replied to (and quoted, in-full), where a solution was given, involving cutting wires inside USB cables. The same thing can be achieved without cutting anything.

    The fact that it was stated that this miracle cure would be cross-posted around, had me concerned. It's a legit way to do it, if you have some USB cables you are willing to cut open and sever the power wires inside of. Alternately, you can do as described in the part of my post you didn't quote.

    If not for the "I'm off to go share this everywhere" (paraphrased) factor, I'd have simply left the bold part out.

    If you still don't get it, try reading the posts, as opposed to skimming, or whatever led to your confusion.
     
  12. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    I get it now, after seeing today's post in stuck in guided setup S03 thread and it linked to this thread.
     
  13. tropicalGlenn

    tropicalGlenn New Member

    7
    0
    Jun 13, 2005
    After trying *everything* to get myself out of the dreaded Guided Setup loop (because of no space due to lack of Garbage Collection [2TB+TA]) - I basically did the following someone mentioned earlier;

    Enter GS and specify a zip code of 00000.
    Continue with setup (selecting "cable only")
    One of the cable service company options will be "Tiny TiVo". Select it.
    This will load a very small program guide that will hopefully fit in your available storage. Luckily it did for me. Be patient if it takes a while to perform "Processing" where it normally hangs. My took a hour or so but did finish.
    Then I cleared the "program and guide data" as I should have originally.
    (This also took a while.)
    Then I re-ran GS for my zipcode/cable-provider (knowing garbage collection ran and I now knew I had space) and I'm back up and running!

    Don't forget to enable your Telnet port - it was so frustrating when I was originally stuck in the loop that I couldn't telnet into the TiVo and initiate the garbage collection via command line.

    Hope this helps someone. And thanks to everyone else for your posts relative to this overall problem. Now onto a timer/etc. solution to disconnect my TA on a regular basis.
     
  14. dlfl

    dlfl Cranky old novice

    6,996
    16
    Jul 6, 2006
    Near...
    Telnet port? Apparently your box is hacked Wish a telnet port was standard, but I can see why TiVo would never do that.
     
  15. tropicalGlenn

    tropicalGlenn New Member

    7
    0
    Jun 13, 2005
    My bad. I posted that reminder before I looked into how to do it on my (unhacked) Series 3. I mistakenly enable the 31339 control port. I need to research what it takes to hack the Telnet service to be active and see if its worth it.
     
  16. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Minus the telnetting part, and your notes, I am the first member to bring up the "00000 Zip Code & Tiny TiVo Provider lineup" trick, and the many variations of how one can use it to correct a great, and increasing, number of issues with.

    Surprisingly, this trick seems to work on just about any TiVo, has yet to "brick" anybody's TiVo that I am aware of, and I should probably create a thread on it, and consolidate the different guides I have posted to using it as the base, upon which to get the desired result from.

    Origins: I was bored one day, and experimenting with creating an a TSN agnostic image, from a stock and "virgin" (never booted) drive, adding a software update to the most current software, then doing a C&DE, pulling the power at the reboot after C&DE completed the second phase (the first reboot time part), then imaging the drive, using DVRBARS, and aiming for the smallest size image. The less sectors written to, the smaller the size, when creating an image that skips "virgin" (all zeroes) sectors.

    Notes:
    1. It is always imperative, that Indexing and GC are verified to have completed, before moving on, after GS completes.
    2. It is often best to only have power, network, and AV-to-TV connections connected, so as to free up the resources involved when there is a signal available to the tuners (and not write tuner buffers to the drive).
    3. A cablecard can be installed (and can even be successfully paired), but is best removed, unless circumstances dictate otherwise.
    4. If the TiVo & installed software is new enough, pressing Enter on the second screen of GS, will exposed "Installer Express" setup mode, which saves time, downloads less data, and skips most of the GS screens.

    I'm not aware of anybody else, anywhere, ever posting about this before me. There's not much I can make such a claim on.
     
  17. tropicalGlenn

    tropicalGlenn New Member

    7
    0
    Jun 13, 2005
    Thank you again for sharing the info you determined/posted and the new tricks you just posted above. People stuck in the GS loop need to know about this - because its the simplest and easiest way out of it.

    My apologies for not giving you credit in my original post - but I read so many posts across several forums in attempts to try to escape the GS loop. I forgot where I saw it. Fortunately I tried yours (last) and was successful. (Just in time to record the World Series game tonight - you saved my butt!).

    Cheers!
     
  18. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    No problem, and you're welcome. Sometimes, great things come out of boredom, and/or having too much time on one's hands...

    Here's a link to one of the earlier posts I made on it (for updated, clean, minmal size drive image backups), before finding out about it's magical healing powers, and many more uses, some likely yet to be discovered: http://www.tivocommunity.com/tivo-vb/showthread.php?p=9771305#post9771305

    Here's a link to step-by-step, to fix guide data problems, that persist through the usual means of trying to resolve: http://www.tivocommunity.com/tivo-vb/showthread.php?p=10145381#post10145381

    Now we have your own post, with notes, and verified results, regarding GS Loops. :up:

    I really should create a thread, and consolidate the known uses, and break-down what parts are optional, and what are necessary, per reason for using it... For all I know, it may have more uses than I am even aware of.
     
  19. dlfl

    dlfl Cranky old novice

    6,996
    16
    Jul 6, 2006
    Near...
    LOL So necessity isn't always the mother of invention?
     
  20. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    This is the first I've heard of the zip code = 00000 trick.

    TropicalGlenn,
    Do you have a lamp timer on the tuning adapter?
     

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