1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

when will tivo fix "program info will runout on 7-18-2011 connect to tivo" problem

Discussion in 'TiVo Series3 HDTV DVRs' started by tootal2, Jul 13, 2011.

  1. Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    Currently there are over 260 shows in my TiVo's recently deleted list.
    GC occurs every other day, like clock work, when the t/a power is turned off for about 4 hours daily, between 0100 and 0400 hours.
     
  2. trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    I have to agree with you, cleaning up recently deleted folder has very little effect on getting GC work.

    When GC runs it checks every single DB object (50,000+ objects based on what I see in the logs) Deleting couple hundred shows will not matter that much.

    ... Then again, it may be just enough for your tivo to finish GC :)



     
  3. tootal2

    tootal2 New Member

    1,252
    0
    Oct 14, 2005
    the problem is back again:( why wont tivo fix this? when will the fall update come?

    Ceton InfiniTV 4 USB for 300.00 is starting to look good. I can buy 2 of thoes and have 8 shared tuners on 2 computers and 5 tbs of drive space. tivo please fix this probelm before i do this.
     
  4. [NG]Owner

    [NG]Owner New Member

    299
    0
    Dec 19, 2006
    Kansas City
    Shutting down Internet mothership access every other day didn't seem to be enough. So now I shut down mothership access for two days in a row; two days on, two days off, rinse and repeat, and GC updates. No problems for the past few weeks.

    [NG]Owner
     
  5. DougJohnson

    DougJohnson Member

    225
    0
    Dec 11, 2006
    Powering down the tuning adapter for 4 hours or so is way more effective. I've been doing automatically with a lamp timer for about a month now. It works very well. -- Doug
     
  6. WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Already answered in post #400:

    "I guess the answer to the question posed by this thread is that Tivo will fix the problem on the 12th (of Never!)" :D Sad but true. :thumbsdown::thumbsdown::thumbsdown:

    Disclaimer: I fervently hope this is wrong. Tivo, please fix this.

    Agreed. I am liking the timer fix.
     
  7. Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    :up::up:
    Me too.
     
  8. Eccles

    Eccles Mostly harmless

    350
    0
    Dec 27, 2001
    Austin, TX
    That does appear to be the "magic bullet." My GC hadn't updated since 11/16; I disconnected the TA this morning, fired off a manual connection just for good measure, and the GC date updated within a couple of hours. Not sure if triggering the call helps, but it doesn't appear to hurt. :)
     
  9. [NG]Owner

    [NG]Owner New Member

    299
    0
    Dec 19, 2006
    Kansas City
    The timer fix is nice, but there are drawbacks ....

    1) Anything recording at the time the TA's power is cut gets stopped.
    2) Anything recording at the time the TA's power is restored gets stopped.
    3) The timer's time needs to be reset if there is a power outage (if not on a UPS).
    4) One has to have enough power outlets available to have a timer possibly cover several on a power strip. I don't.

    The only drawback to the at the router blocking is the loss of possible updates to guide data over a max 72 hour period. I'll take that minor risk, as opposed to the definitive occurrence of four truncated recordings every day.

    Besides, my WRT54G router with Gargoyle firmware already has provisions for time of day access restrictions. It's easy and gets the job done pretty elegantly.

    [NG]Owner
     
  10. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    Okay, now I am confused. I thought these things talked to the head end over the cable (not the CAT6, the RG-6).
     
  11. DougJohnson

    DougJohnson Member

    225
    0
    Dec 11, 2006
    You're right about the tuning adapter. The TiVo, however, uses the internet to get program schedule information from the TiVo servers. Cutting that off for a couple of days also lets GC complete. -- Doug
     
  12. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    So the TiVo's like a little kid.

    The only way to get it to do what it's supposed to is to remove all other distractions.:rolleyes:
     
  13. pninen

    pninen New Member

    103
    0
    Jun 25, 2003
    Yes and no. On SOME TiVos, disconnecting the internet for 2 days will do the trick. GC happens, and the thing works again. However, on my TiVo, this trick hasn't worked for several months now. I have to disconnect the tuning adapter to make GC happen.

    I've been doing it weekly.
     
  14. WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Yes, the TA does. He is using a different technique. Refer to post #444. He is getting GC updates by disconnecting the internet for 2 days at a time.


    Edit: oops, sorry for the smeek. I did not notice a new page with posts that already answered this.
     
  15. Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    Roger that, as my TiVo was responding to internet disconnection for a couple of months, then stopped.

    Depriving the tuning adapter of power daily always works.... so far.
     
  16. trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    Details on the 2 approaches being discussed:

    Blocking/Disconnecting the internet:
    Garbage collection can run for more than 24 hours because it doesn't get killed by daily call. (If connectivity is available during daily call dbgc is told to stop (and fail) so daily call can proceed)

    Cons:
    - Garbage collection is still running extremely slow, just has more time to complete
    - In my case this approach needed 5+ days to complete
    - I never saw suggestions getting scheduled with this method (too slow to get to that part)
    - Missing last minute guide updates
    Pro:
    - You don't get interrupted recordings like second alternative


    Powering down Tuning Adapter:
    For this to work, you have to split coax cable with a splitter and feed coax directly to both Tuning Adapter and Tivo (There is no need to connect Output of Tuning adapter to Tivo's cable input)
    Use an outlet timer to cut power to Tuning adapter. I have mine set to cut power between 12:02 AM until 4:56AM

    Cons:
    - You are greeted with Blue Tuning Adapter connected screen every morning when you turn on your TV
    - Any recording taking place at the time you cut power to TA will get interrupted (this is probably 90% true, I think analog cable still records)
    - Any recording taking place when Tuning Adapter finishes booting up and Tivo connects to it will get stopped.
    - If you use timer without battery back up you can have issues during a power outage (timer goes on/off at wrong time)

    Pros:
    - Garbage collection will complete almost daily (I have about 80-90% success rate, turning off TA for an extra hour would probably fix this)
    - Suggestions started scheduling again
    - You get daily guide updates


    I have 2 of my 3 Tivos set up with timers and as I mentioned I get a GC update almost daily. I am not very worried about interrupted recordings, everything on at that time is usually a repeat. I can live with this until Tivo fixes this issue (remember next update is on 12th of never)
     
  17. mdbundy

    mdbundy New Member

    39
    0
    Oct 5, 2005
    Cleveland, OH
    I realize I'm coming to this party late, but I've had this problem for two years or more. I had assumed it was caused by my upgraded HDD (and warned my parents that they might have to deal with this before they upgraded the HDD in their TivoHD) but come to think of it, they don't have a TA and have never had the problem, and I venture to say that my problems started with TWC Cleveland switched to SDV and gave me my TA.

    Also interestingly, the last time my TivoHD did a GC was on 10/31; I remember that night for obvious reasons, and I ended up being on the phone with TWC because of TA issues, which was offline for several hours that evening (by several I mean > 24).

    I've never called Tivo for support because I assumed I was unsupportable due to the HDD upgrade.

    To your question -- my TivoHD has hard-wired Ethernet.

    I'm jumping into this thread now because the problem appears to be escalating for me; i.e., I've always managed with just weekly reboots, but I am getting the dreaded S03 message now, which I believe is the first time for me. I forced a manual connection and it got to over 50% on the last step before I stopped checking the status, but it failed before completing.

    I guess I'll try turning off my TA and forcing another manual connection, but if that fails I gather my best options is to clear & delete... Which I did this summer and am not looking forward to again.

    As an aside, I have to say I'm pretty close to giving up on Tivo. I have a (Sony) BluRay player with a nice Netflix interface (nicer than Tivo's, IMO) and it streams music & videos from my PC. Add these issues and I don't know what I'm paying Tivo for any more. I do love the interface, but I'm not feeling that it's worth the $15/mo (or whatever) I'm paying the, plus the pain of having an extra box (TA) in my cabinet (which runs HOT).

    ...Just waiting for SNL to end and then I'm going to try to get my Tivo working again.
     
  18. Eccles

    Eccles Mostly harmless

    350
    0
    Dec 27, 2001
    Austin, TX
    No, your next action should be the "channel lineup fix" which is far less destructive than a clear&delete.
     
  19. mdbundy

    mdbundy New Member

    39
    0
    Oct 5, 2005
    Cleveland, OH
    Thanks. I realized that after I posted that message. The channel lineup fix worked fine -- GC completed around 4:30 AM last night. It's still indexing the new guide data.

    Two questions:

    - To those with their TA on a timer... Often, why I power-down my TA it "gets out of sync" with the Tivo, and I find that I end up having to reboot them both. Is this not a symptom you also suffer from? I am reminded by this because, as a precaution, I unplugged my TA before initiating the lineup fix above, and I had to reboot the Tivo to get it to "talk to" the TA.

    - How often does GC need to run? With the "sync" problem in mind, I'm more inclined to make unplugging the TA a weekly ritual, say, Friday night, so that I will be around to manually kick things if needed. Otherwise I'd be left with an unhappy family.
     
  20. Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    I have never seen this problem with my setup. Though now that I read it here, it's probably the next problem my TiVo will develope.

    Every day would be ideal. My TiVo S1 runs it every day.

    GC runs faithfully every other day on my setup. T/A is switched off with lamp timer for 4 hours every morning....
     

Share This Page