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when will tivo fix "program info will runout on 7-18-2011 connect to tivo" problem

Discussion in 'TiVo Series3 HDTV DVRs' started by tootal2, Jul 13, 2011.

  1. trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    The underlying issue is a deadlock of some sort. When TA is enabled garbage collection/indexing & scheduler come to a halt (running but extremely slowly).

    I tried a couple different things to come to this conclusion:
    1) I tried to de-prioritize SiHost (TA process is a child of this process) and increase priority on dbgc (select sub-processes I figured out from when TA is not connected) but CPU utilization stayed the same (basically 0% util).

    2) Kicked off completely separate dbgc process tree, (thus bypassing Tivo's process tree/scheduling structure). Still no CPU activity, this makes me think dbgc is sitting idle waiting for data to arrive.

    I've been looking at routerplus to capture communications between Tivo processes, but I'm afraid I just don't have enough time to reverse engineer it. (I have yet to find any documentation so I'm basically starting from scratch)

     
  2. tootal2

    tootal2 New Member

    1,252
    0
    Oct 14, 2005
    I permanently delete all deleted shows. Unplugged my tivo from the internet. and unplugged the tuning adapter. I hope it fixes the problem.

    My tivo is only going to record shows from the antenna anyway for the next 7 hours. since theres nothing on cable to record today. so i might as well unplug the tuning adapteror and see what happens.

    I hope this works
     
  3. Bernardski

    Bernardski New Member

    13
    0
    Jun 28, 2006
  4. WO312

    WO312 Active Member

    1,373
    0
    Jan 24, 2003
    Finger...
    Looks like the same problem. Not sure if you have read the whole thread or not, but we have a simple fix. You just need to disconnect the Tuning Adapter for a few hours for GC to complete. You can do this manually, but it is most convenient to just put it on a timer for about 4 hours a day when nothing is scheduled to be recorded.

    I also have a TWC DVR, and I'm much happier with a Tivo HD with this kludge fix than I am with the TWC DVR. YMMV.

    But I also am totally frustrated with Tivo at this point.
     
  5. VinceA

    VinceA New Member

    1,086
    0
    May 13, 2002
    Bayonne, NJ
    Mine is using wired Ethernet. My 'rule' is 'if don't move, it gets wired not wireless'
     
  6. Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    Good rule.

    However if you are (still) having the guide data problem, with a wired eithernet connection. That eliminates the TiVo USB system from the equation.

    So far the $10 (Ace Hardware) timer set to turn tuning adapter off at 0100hrs and back on a 0400hrs. Proves (for me) to be a reliable solution... the GC date changes every other day in the 0300 hour time frame.
     
  7. tootal2

    tootal2 New Member

    1,252
    0
    Oct 14, 2005
    This worked:) i guess it was unplging the tuning adaptor for 4 hours that fixed it.


     
  8. Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    Time for a timer....:up:
     
  9. unitron

    unitron Active Member

    16,390
    2
    Apr 28, 2006
    semi-coastal NC
    And the rule that goes with it is, if it don't move, it gets a fixed IP address.
     
  10. VinceA

    VinceA New Member

    1,086
    0
    May 13, 2002
    Bayonne, NJ
    I haven't done that yet but it's a good rule.

    I've noticed here that if I reset my TA enough times it eventually gets into a state where things work fine (GC happens daily, suggestions work, etc) but that only seems to happen when I've got a few channels missing. Looks like it's a trade-off. Personally, I'm OK with missing a few channels but not having to keep such a close eye on everything else. I wonder why it works that way but that seems to be the case.
     
  11. teiland

    teiland Troy

    9
    0
    Nov 26, 2005
    I posted about deleting the apple free partition in the TiVo Upgrade Center post #304 back in October. I think it may help. Expanding my swap space did not help with the S03 error, it came back today.
     
  12. unitron

    unitron Active Member

    16,390
    2
    Apr 28, 2006
    semi-coastal NC
    For the benefit of others, here's the link to that post.

    http://www.tivocommunity.com/tivo-vb/showthread.php?p=8758021#post8758021

    It could be that a bigger swap partition doesn't help with the problem that seems to involve an SDV tuning adapter, and needing to power it off at routine intervals, but that there are other circumstances in which it will, and even 1GB of swap is a very small percentage of the overall size of a drive you're likely to use with which to upgrade.
     
  13. teiland

    teiland Troy

    9
    0
    Nov 26, 2005
    Sorry, I wasn't real clear and mixed up 2 differnet issues. The post from October tells you how to delete the apple free partition at the end of the drive so you can expand your drive with JMFS.

    About the S03 error, I have disconnect my tuning adapter and I hope by morning the GC will have run and my TiVo will be back to normal.
     
  14. unitron

    unitron Active Member

    16,390
    2
    Apr 28, 2006
    semi-coastal NC
    You provided data, swap size doesn't seem to be a factor in this particular problem, which I don't think was established before, and it was something I'd wondered about when I first noticed the postings about the problem.
     
  15. Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    If that doesn't work. You can try the "channel linup" fix; if that does not work then the "clear and delete season passes and to do list" fix should get rid of S03 error.

    See post #72 for channel lineup fix.
     
  16. trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    I've set up one of my TivoHD's with 2.5GB swap file to see if that helps, but it made no difference. Here's the link to my original post in this thread.

     
  17. teiland

    teiland Troy

    9
    0
    Nov 26, 2005
    Disconnecting the TA overnight didn't get the GC going, it was still stuck in August. I tried the "channel lineup" fix and it hung at preparing for 4 hours. I finally power cycled the TiVo figuring the TiVo was hosed, again. After the reboot, it restarted the "channel lineup" but this time completed within about an hour. GC now has today's date and everything seems normal. Now that GC is caught up, maybe powering down the TA will work in the future.

    Many thanks to everyone who helped figured this out. I spent countless hours copying and expanding drives as well as rebuilding season passes and wish lists. Not to mention, the loss of shows and the cost of additional drives and paying dvr_dude to expand drives. I always believed the 2TB expansion was the problem because my 1TB drive never had an issue. Looking back, I think I expanded from 1TB to 2TB about the same time I got the TA.
     
  18. WO312

    WO312 Active Member

    1,373
    0
    Jan 24, 2003
    Finger...
    Doing the channel fix after an S03 has taken up to 12 hours or so. Interesting that a power cycle shortened the time. Or maybe you just got lucky. I don't think I would advise anyone else in the future to try a power cycle in the middle of a channel fix. Glad that it worked for you, though.

    I, too, had a 1 TB drive, but definitely on a TA, that worked perfectly. My GC problems started right after I upgraded to 2 TB. At first I thought the upgrade caused it, and even posted it in the upgrade forum, but did not get anyone else to say they also were having a problem. So now I'm thinking that it was just a coincidence. We have one poster here that has 2 Tivo HD's, and one has the problem and one doesn't. So go figure.
     
  19. Teeps

    Teeps Active Member

    1,665
    4
    Aug 16, 2001
    Torrance,Cal...
    If you root through my posts here. I have mentioned several times that my TiVo S3 had the "Guide" problem with oem hdd. The problem started a couple of weeks after tuning adapter installation... (end of June 2011, problem start middle of July 2011.)

    Anecdotally, the tuning adapter is (or is part of ) the problem. TiVo persists in denial, TiVo insists that HDD failure is the cause.

    If you have not lodged a complaint with TiVo support; please, do so immediately.
    You can call, chat or email TiVo support.
    I suggest email, because they are not likely to have any useful permanent repair info, to share. That is worth spending real time on the phone or chat.
    As, we, here, have tried all of their suggestions without permanent joy.
     
  20. Eccles

    Eccles Mostly harmless

    350
    0
    Dec 27, 2001
    Austin, TX
    Indexing: 6:52pm last night
    GC: 11:56 pm last night

    so GC is taking 5 hours even when it's up-to-date (i.e. it last ran a couple of days ago)? Damn, no wonder it starts to fail if I don't clean up Recently Deleted for a couple of weeks!
     

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