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when will tivo fix "program info will runout on 7-18-2011 connect to tivo" problem

Discussion in 'TiVo Series3 HDTV DVRs' started by tootal2, Jul 13, 2011.

  1. Nov 6, 2011 #361 of 730
    Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    I know they added Speed and Versus to the "HD" lineup, while retaining them on the original digital numbers. Later added spike, travel, usa, etc...
    Then Speed and Versus both went SDV for HD this last June. The digital offerings were still working without SDV, as I used them as backup recordings for both previously mentioned stations.

    The only analog channels that are viewed are locals and nickelodeon. Don't know about the rest.
    The Titan TV listing for torrance t/w indicates a full set from ch15 up to ch99. But I know for certain that 49, the weather ch, does not tune on any of my analog tuners.

    And again; the problem with running out of guide data started after tuning adapter, with standard size HDD. And continues to happen with 2TB dvr_dude upgrade.
     
  2. Nov 6, 2011 #362 of 730
    Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    I would like to report that the GC routine runs every other day with the t/a power disconnected (via Ace Hardware lamp timer) between 0100 and 0400 hrs daily.

    The last two GC reports are in the 0300 hour range.

    To those that have been snooping at the logs: is the GC time reported on system info the start time of the routine, or the finish time?
     
  3. Nov 6, 2011 #363 of 730
    unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    You don't happen to know if dvr_dude gave you a bigger than stock swap partition, do you?
     
  4. Nov 6, 2011 #364 of 730
    Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    No I do not.
    He provides no documentation...

    I just sent him an email.
     
  5. Nov 6, 2011 #365 of 730
    tootal2

    tootal2 New Member

    1,252
    0
    Oct 14, 2005
    My tivo hd fix itself last night:)
     
  6. Nov 6, 2011 #366 of 730
    DougJohnson

    DougJohnson Member

    225
    0
    Dec 11, 2006
    My S3 OLED did a GC yesterday afternoon with the TA powered on.
    -- Doug
     
  7. Nov 7, 2011 #367 of 730
    Eccles

    Eccles Mostly harmless

    350
    0
    Dec 27, 2001
    Austin, TX
    Likewise, mine has been humming along for several weeks after doing the lineup fix, but just the other day I started to see the familiar guide data warning, and checking the GC date shows October 29th. Odd that several of us all have problems dating to around Halloween. :spooky:

    Actually, I suspect that my troubles may have been precipitated by my dear wife, who recently complained that she didn't have enough cooking and food shows to watch, and proceeded to add about a dozen new SPs. I'm sure that must have both added to the amount of work required during GC and reduced the amount of idle time available.
     
  8. Nov 7, 2011 #368 of 730
    WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Interesting thought. I have a little over 50 SP's. Probably takes a while to go through those.
     
  9. Nov 7, 2011 #369 of 730
    Eccles

    Eccles Mostly harmless

    350
    0
    Dec 27, 2001
    Austin, TX
    I cleaned out Recently Deleted and tried blocking my HD's Internet access, but the GC date didn't move. Tried unplugging and reconnecting the TA a couple of tiles; still no-go. Today I unplugged it, triggered a connection, and left it unplugged for about four hours. When I returned, GC had completed about two hours into that window. I have no idea whether it was already running and just happened to complete at that time, or if leaving the TA off was the key, but I'm up and running again.
     
  10. Nov 8, 2011 #370 of 730
    WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Based on our collective experience, I can pretty well guarantee you that it was no coincidence that the GC triggered. The unplugging of the TA caused the GC.

    So if you want the GC to update on a regular basis, you may want to consider putting the TA on a timer. If you haven't done so, read posts 333-336 for tips and cautions about using a timer.
     
  11. Nov 8, 2011 #371 of 730
    trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    System Info screen reports completion date & time.

    When GC & index kicks off, Indexing runs first in 30-60 mins, when completed Indexing date & time gets updated. (This should give you a clue that GC has started) After this sweeping/GC is taking place for next x hours.

    If you subtract the time between the 2 dates & times, you can figure out how long garbage collection portion takes for your Tivo...

     
  12. Nov 8, 2011 #372 of 730
    trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    I was out of town for about 10 days and left 2 of my Tivos with Tuning Adapters connected but powered off via front panel button.

    Based on the logs, vast majority of GC attempts have successfully completed on both units. (There were a couple interrupted by daily calls)
    These 2 Tivos are now also recording suggestions, one has 47 and the other one has 51 suggestions recorded. As I pointed out in previous posts, TA is also blocking the scheduling of suggestions in addition to GC not taking place.


    When I checked my 3rd Tivo, its GC date is stuck on October 25th. I just powered TA off via front button about 20 minutes ago and indexing date already updated . I'm gonna wait a couple of hours to see how long before GC date updates...
    Edit: 3:30 hours later GC completed... (How much more proof does Tivo need than this?!?!)


    *** Correction: There are Index only runs of dbgc that only causes indexing date to change. Theses happen may be every other day. I don't really see a pattern...

    I uploaded dbgc results from my log file. If you check, you can see there are index only dbgc runs and index & GC runs...
     

    Attached Files:

  13. Nov 8, 2011 #373 of 730
    WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Thanks for that info. I have been noticing that the index is just before the GC. I did have one time, just this last weekend, where that did not happen. In that case there had been an index a couple of hours before the power down and it did not index again, it just went ahead and did the GC. Maybe a GC was in progress at the time and it just continued??
     
  14. Nov 8, 2011 #374 of 730
    trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    I corrected my post to indicate that there are index only runs. Please see 2 posts above
     
  15. Nov 8, 2011 #375 of 730
    WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Correct. I have seen many times where there was an index but no GC. But this weekend was the first time I had seen a GC but no index between the power down of the TA and the GC.

    In other words, normal sequence is power down, Index, GC. But this one time, it was index, power down, GC. I am just speculating that since the index had been an hour or so before the power down, maybe Tivo did not need to index again. Or maybe there was a GC already happening and it just continued and the power down allowed it to finish.

    Just mentioning a curiosity, that's all. Not looking for an explanation.
     
  16. Nov 8, 2011 #376 of 730
    trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    Are you guys getting this update? I am still stuck on 1402 and am wondering if this is resolving this issue?

     
  17. Nov 8, 2011 #377 of 730
    sushikitten

    sushikitten 143 down, ??? to go! TCF Club

    29,821
    26
    Jan 27, 2005
    DC-ish Suburbia
    I decided to contact tivo chat again, and after explaining everything I've gone through (rebooting, rebooting no longer works, channel line up switch, etc.) his suggestion was the Clear and Delete option. Ugh. So fine, I will try that. I did tell him I'd be back shortly to tell him it didn't work, and even if it did work, that was NOT a solution for the long-term. He basically said I had to try this before they could troubleshoot further.

    MY GOD THIS IS FRUSTRATING.
     
  18. Nov 8, 2011 #378 of 730
    WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Personally, I would not do this. I have been down that path and it is frustrating. We have proven techniques that will work that involve powering down the TA for a few hours.

    Are you going to do this because you think Tivo is going to help you?? I hate to burst your bubble, but that will not happen here. They are just reading off a script and when you call them back you will get no relief. Others have gone down that path to no avail.

    But good luck anyway if you decide to clear and delete.


    Edit: I hate to sound pessimistic, but Tivo has beaten it into me. I sincerely hope I am wrong.
     
  19. Nov 8, 2011 #379 of 730
    WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    I checked about the middle of last week and I have been updated to the new versions. Don't know how long I had them, but since as of last Friday evening I was still not getting GC updates, I put a timer on my TA and that is what I am doing now.
     
  20. Nov 8, 2011 #380 of 730
    sushikitten

    sushikitten 143 down, ??? to go! TCF Club

    29,821
    26
    Jan 27, 2005
    DC-ish Suburbia
    I haven't done it yet. I tried a reboot just in case it worked and then connected (since we've had it unplugged from the net for 24 hours). I am definitely willing to try the suggestions here, we just haven't gotten to them yet (aside from unplugging the tivo yesterday). I connected and it's loading now, so we'll see.

    No, I don't think TiVo is really going to help me, but as has been mentioned earlier in this thread, we all need to contact them about this--so I wanted to let them know this is a repeatable issue for me that a simple reboot doesn't fix.
     

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