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when will tivo fix "program info will runout on 7-18-2011 connect to tivo" problem

Discussion in 'TiVo Series3 HDTV DVRs' started by tootal2, Jul 13, 2011.

  1. WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    I had my S03 error, as I recall, in July or so. I did a clear and delete everything but programs and my GC did fine for about a month. Then it crapped out again, and continues to do so. I hope your GC continues to work well.

    I'm with TWC in Wilmington. Maybe you can send some good TA vibes down I-40. :D

    I've been doing the power button thing every night for about a week now. Maybe I'll lay off for a few days and see what happens.
     
  2. sushikitten

    sushikitten 143 down, ??? to go! TCF Club

    29,821
    27
    Jan 27, 2005
    DC-ish Suburbia
    /waves from Jacksonville
     
  3. Eccles

    Eccles Mostly harmless

    350
    0
    Dec 27, 2001
    Austin, TX
    You could try running it through a powered USB hub an put a timer on the power supply.
     
  4. WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Then you can send good TA vibes down 17. :D
     
  5. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    Just hope they don't hang a left at Holly Ridge or Hampstead and head for Surf City or Topsail instead.:rolleyes:
     
  6. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    There have been no successful GC updates since swapping the t/a on Thursday after noon (1530hrs) 27Oct2011.

    So last night (30Oct2011) I turned the (t/a's) lamp timer back on.
    This morning there was a successful GC reported beteen 0300hrs & 0400hrs (power restored to t/a @ 0400hrs.)

    A t/a is connected message was on the screen. (no recordings scheduled)
     
  7. Nov 1, 2011 #327 of 730
    WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Bummer. So I guess we can rule out a bad TA.
     
  8. Nov 1, 2011 #328 of 730
    WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    With my luck, that's exactly what would happen. :( :D
     
  9. Nov 2, 2011 #329 of 730
    pninen

    pninen New Member

    103
    0
    Jun 25, 2003
    I just got a tuning adapter s/w update. 11/2/2011 2:36AM, San Diego Time Warner.

    Before
    After:
    Both flash and app changed. Let us pray.
     
  10. Nov 2, 2011 #330 of 730
    terryjamison

    terryjamison New Member

    44
    0
    Jun 13, 2005
    Escondido,...
    last week, after unplugging the TA a second time, the TiVo is now GCing on its own. How long it will last, time will tell.
     
  11. Nov 3, 2011 #331 of 730
    WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    While just doing the power button works well, it hasn't caused the GC to update by itself. I think I will try a power disconnect a few times and see if I can get the same effect as you
     
  12. Nov 4, 2011 #332 of 730
    sushikitten

    sushikitten 143 down, ??? to go! TCF Club

    29,821
    27
    Jan 27, 2005
    DC-ish Suburbia
    Well, that was nice the less than two $&@*%# weeks it lasted.

    My GC updated for a few days after my whole 2-day zip code/channel line up "fix" and now it's stuck back on 10/25 and my program data is scheduled to run out on 11/11. WTF!? I had a successful connection yesterday with no error messages.

    I need to bookmark the suggested easy fixes so I don't have to read the whole thread again. Do I just unplug the TA and do a service call?
     
  13. Nov 4, 2011 #333 of 730
    Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...

    I put the t/a on a ($10 Ace Hardware) lamp timer to cut the power starting at 0100hrs then turn power on at 0400hrs. GC updates without a forced service call every other day.

    Note: on my setup with the t/a powered down. TiVo cannot tune any channels.
     
  14. Nov 4, 2011 #334 of 730
    denispelletier

    denispelletier New Member

    6
    0
    Jan 25, 2009
    Cary, NC
    Similar thing with my TiVo. It started updating GC regularly for about ten days and now it has not done it since Oct 29.
     
  15. Nov 4, 2011 #335 of 730
    DougJohnson

    DougJohnson Member

    225
    0
    Dec 11, 2006
    I've been doing this for two weeks now and the GC and guide data updates are all working fine. It will even update guide data with the TA powered off. My timer is set to turn the TA off at 4am and on at 8am. It may be possible to shorten that, but I suspect 3 hours is about the minimum.

    The downsides:
    1) You get a screen saying the Tuning Adapter has been connected the first time you watch TiVo everyday. Just hit "continue" and move on. The screen doesn't interfere with recording.

    2) Any recording you have going on when the TA is turned off is interrupted and does not resume. On my setup, SDV channels will not record with the TA off, but non-SDV channels will. Pick your TA off and on times when there is nothing important on your To Do list.

    3) My wife and I would pause a show and go to bed, then resume it the next evening. Now TiVo forgets where it was paused. Now, I have to careful to pause it and return to the "Now Showing" list. Then it will remember.

    OLED S3, 1 TB, Motorola TA on Time Warner.

    -- Doug
     
  16. Nov 4, 2011 #336 of 730
    WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Just to add to the above comments:

    - Whether or not your Tivo will record with the TA off depends on how you have the incoming coax cable connected. If your cable goes into the TA, then from the TA to the Tivo, the Tivo will NOT record anything with the TA disconnected. If you have your coax split, and one leg goes to the TA, and the other leg goes to the Tivo, then the Tivo WILL record non-SDV channels, but not SDV channels. Be aware - some plain old digital but non-HD channels may be SDV. I have at least 2 that I know of here, which really ticks me off. I can't believe they are saving THAT much bandwidth with a non-HD channel. I could actually live without a TA entirely if it wasn't for that.

    - Be aware that when you re-connect the TA, any recordings going on at the time will be stopped, will NOT resume, both buffers are flushed, and both tuners will be on the same channel. This same behavior also happens when you disconnect the TA.

    So, it is best to pick about 4 hours when there will be no recording activity either when you disconnect or re-connect. You can record in between time if your coax is set up as described, and the channel is non-SDV.

    Gee, isn't it fun to own a Tivo at this point in time ?
     
  17. Nov 4, 2011 #337 of 730
    unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    The cable companies (otherwise known as Satan's henchmen) sure are trying to make it that way.:mad:
     
  18. Nov 4, 2011 #338 of 730
    Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    It might help if TiVo would acknowledge that the insertion of a t/a is causing "our" problem with GC and subsequent Guide Data running out.

    More people need to make TiVo aware of the problem.
     
  19. Nov 4, 2011 #339 of 730
    DougJohnson

    DougJohnson Member

    225
    0
    Dec 11, 2006
    I'm sure someone will correct me if I'm wrong, but it appears that the problem only happens to TiVos with unsupported hard drive upgrades. That would make it our problem and not TiVo's. That said, TiVo historically has been fairly tolerant of such upgrades.

    My guess is that they are well aware of it and it wouldn't surprise me if a fix appeared in the next update.
    -- Doug
     
  20. Nov 5, 2011 #340 of 730
    WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    I have a vague recollection of being surprised that someone in this thread was having the problem with a standard Tivo HD, but I don't feel like searching.

    I'm not convinced there will be any more updates for Series 3 hardware. I hope I'm wrong, but Tivo can hardly keep up with Premiere software development, let alone fix Series 3 problems.

    I'm the type of person that would normally be very interested in the new 4-tuner Premiere Elite, but this experience is leaving me very leery of getting one.

    Anybody know if Premieres are having this problem?? Not that I would get one if they were problem-free, but it might point to a Tivo software issue.
     

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