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when will tivo fix "program info will runout on 7-18-2011 connect to tivo" problem

Discussion in 'TiVo Series3 HDTV DVRs' started by tootal2, Jul 13, 2011.

  1. trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    Doug,

    Would you confirm that non-SDV shows continue to record even though tuning adapter screen is displaying. (I am 99% certain that they will record with that screen up)

    Also, when you turn on the TV after 7AM, are you greeted with said tuning adapter connected screen or does it go away?



     
  2. DougJohnson

    DougJohnson Member

    225
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    Dec 11, 2006
    I scheduled a recording for one of the local channels at 5:30 am and it recorded just fine. So, yes. It records with TA disconnected screen showing. Also with the TA connected screen showing.

    I have some inconclusive evidence that powering down the TA may interrupt a recording of a non-SDV channel. I have a partial recording of a show that may have been recording at the time the TA was powered off. It was not an SDV channel. Just the one, but I don't often have partial recordings.

    Yes, I do get the tuning adapter connected screen. That's the only downside I've seen to this approach and it's really minor.

    OLED S3 with 1TB and Motorola TA.

    -- Doug
     
  3. sushikitten

    sushikitten 143 down, ??? to go! TCF Club

    29,846
    29
    Jan 27, 2005
    DC-ish Suburbia
    After successfully updating everything, has anyone had any issues with programs not showing up in Season Passes even though they're in the guide data? THis is what's happening to me (I can test because I have two tivos, one with the TA issue and digital channels and one without).
    Both Tivos have current guide data and GC data.

    Let's pick The Backyardigans. On the old Tivo, I see this (you see 29 upcoming episodes):

    [​IMG]

    I check the new Tivo (the one with the recent problems) and I see this (not even showing up in a search):

    [​IMG]

    So I check the actual guide data for that channel and see it listed, and when I click on it, I get the full program description:

    [​IMG]

    But I click on view upcoming episodes, I get this (not even the episode that got me to that screen):

    [​IMG]

    So it's not like I can even search for and create a new season pass, because the guide data isn't appearing in searches... And this is happening to A LOT of my shows.

    Ideas? Ideas? I am beyond frustrated. (I cross-posted in this forum in case it's a separate issue, though I have to believe the two issues are related.)
     
  4. WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    I have not had that problem.

    From the screen that says "Record this episode also", it's obvious that there is a season pass and it knows it. Have you tried to select that, and see what happens?

    Personally, I would do a reboot and let it settle down a bit after that. Never hurts to reboot, and sometimes helps.

    Maybe someone else has a better answer.
     
  5. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    Yes, it happened to mine. I believe it's a byproduct of doing the channel lineup fix after selecting a different channel lineup.

    Select live guide function; find the programming in question. Select it, then make a new season pass.

    I know it's a pain; but what can we do???

    I'm hoping for a Christmas wind fall, buying a Tivo Elite will by my final solution...
     
  6. sushikitten

    sushikitten 143 down, ??? to go! TCF Club

    29,846
    29
    Jan 27, 2005
    DC-ish Suburbia
    That doesn't work for me. I deleted the old SP, went to Live Guide, found an upcoming episode, set the new SP, and it still doesn't show any upcoming recordings (but I can see them in Live Guide).

    Interestingly, it's mostly kid networks like Disney and Nick Jr.

    How is an Elite different? Does it not require a tuning adapter?
     
  7. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    From what I have read:
    different os
    2tb drive already installed

    4 (four) count them 4 tuners!
    can record 4 streams whilst watching recorded show.

    yes does require t/a; but I'm hopeful the newer os does not have the problem we are experiencing with our S3s.
     
  8. sushikitten

    sushikitten 143 down, ??? to go! TCF Club

    29,846
    29
    Jan 27, 2005
    DC-ish Suburbia
    With my luck, I'd have the same issues after spending $800.
     
  9. wtherrell

    wtherrell Member

    467
    1
    Dec 23, 2004
    Huntersville...
    Sunday afternoon, October 25 I crossed the USB cables as indicated above. Both TIVOs have continued to tune the SDV channels even though their USBs were connected to a different TA than their Coax. I left them completely alone. Both TIVOs ran their service connection calls each day.
    Then:
    Today, Tuesday October 27, both TIVO's completed GC all on their own. The Elite with the older TA updated GC today at 11:20 AM. The THD with the newer TA updated GC at 4:24 PM. This is the first time in nearly a year that the THD updated GC on it's own!!
    I hope I am not jumping the gun here and that this is not just a coincidence. Time will tell but it is now apparent that:
    1. The premiere Elite has no problem with either of the Cisco STA1520s.
    2. The THD, which never in recent memory updated GC on its own with the older model TA has now done so on its first try after two days with the newer model 1520.
    I am going to leave them both alone until Sunday October 30 and see what happens. If the good news turns into a trend by then I will try go into the TA diagnostics and report what model, version, etc. Info I can find. I will probably need some guidance on exactly what to look for there.
    This is at least a preliminary indication that the THD GC that did not work with the older incarnation of the TA works with the newer one. :)
     
  10. pninen

    pninen New Member

    103
    0
    Jun 25, 2003
    Clearly when (for some folks) the tuning adapter is connected, somehow the database garbage collection task is disrupted. We don't know how or why.

    My theory is that there is some (unexpected, inappropriate, random, ???) activity on the USB interface between the TA and the TiVo when the TA shouldn't be doing anything.

    I'm in the process of borrowing a USB capture device to stick in between.

    Is the protocol on the tuning adapter's USB cable public? If so, where do I look to find it?
     
  11. chrisdfw

    chrisdfw New Member

    15
    0
    Dec 4, 2008
    I give up! TiVo up on eBay and ordering a new Media Center PC.
     
  12. WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    I have conclusive evidence of a recording interruption.

    Tonight, both while turning the TA off, and then turning it back on 2 hours later after the GC update, the Tivo stopped recording what it was doing. And both channels reverted to the same station, one of which was the one it was recording.

    So while the power button off thing works very well, DO NOT turn it on or off while recording a show. Why does it do that?? And is it related to our problem?

    Other than that, the power button fix is working great. I am getting GC updates very quickly, even without doing the forced call.
     
  13. WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Very interesting. I hope Teeps does the TA switch to see if he gets a fix also. If he does, I'll swap my TA out pronto.
     
  14. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    Good luck with that...
     
  15. WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Agreed. In my setup, I have 3 Tivos, a TWC HD DVR, and a media center PC. It's a tie between TWC and the PC as to which one is the worst. And nobody speaks well of the TWC DVR.

    Now I'm using Windows 7 Media Center. Perhaps one of the commercial interfaces is better.
     
  16. chrisdfw

    chrisdfw New Member

    15
    0
    Dec 4, 2008
    I have a one with in the bedroom that has been working well. Since the suggestion bug, the only think keeping me was the recorded program interface. I hate how media center displays them. Then I found this http://www.recordedtvhd.com/. Think XBMC type of menu only for your recorded programs. That and the new system will have 7 tuners and 4TB of storage. I love my TiVo, would still be with my TiVo if they fixed the bugs. No suggestions with Tuning adaptor bug, Program info running out GC failing bug, I hit the too many messages when you schedule online season passes bug too. Just too many issues that have not been fixed. A new Premier Elite with lifetime will cost almost the same as above and has its own bugs.
     
  17. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    Swapped out the t/a this afternoon. Got another just like it, far as I can determine.

    There was a successful GC this morning around 3am (t/a powered down by lamp timer) so I will turn the timer off and see how it goes over the weekend.
     
  18. tootal2

    tootal2 New Member

    1,252
    0
    Oct 14, 2005
    I use windows media center to. I only use it to record local shows with a antenna. But with cable card adapter at 300.00. I am thinking about it. If the cable card adapter gets to 200.00 i will buy one.


     
  19. WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    Interesting TA disconnect behavior:

    - If you either power on or power off with the button, the Tivo will stop any recordings, flush both buffers, and both tuners will tune to the same channel. It will NOT resume recording when you power the TA on. That is different behavior than if you do a reboot, at least as far as the recording.

    - If you just disconnect the USB cable, the same thing happens, but you also get the TA Connected message when you plug the USB cable back in.

    Just thought you'd like to know.
     
  20. denispelletier

    denispelletier New Member

    6
    0
    Jan 25, 2009
    Cary, NC
    Now I don't understand what's going on.

    I've been having the GC problem for months now, which also got me an S03 error at some point. About ten days ago I again did the channel lineup fix to get GC to run. Well, since then GC runs every day. I did not change anything on the TiVo or with the tuning adapter.

    I'm with Time Warner in Cary, NC.
     

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