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when will tivo fix "program info will runout on 7-18-2011 connect to tivo" problem

Discussion in 'TiVo Series3 HDTV DVRs' started by tootal2, Jul 13, 2011.

  1. Eccles

    Eccles Mostly harmless

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    Dec 27, 2001
    Austin, TX
    I wouldn't hold my breath if I were you.
     
  2. sushikitten

    sushikitten 143 down, ??? to go! TCF Club

    29,861
    33
    Jan 27, 2005
    DC-ish Suburbia
    Well, now we have the S03 error. I don't want to do what was suggested earlier, only because I cannot fathom having 400 shows uncategorized in one folder. /shudder

    I just chatted with a Tivo rep and got this info:

    I'm keeping my fingers crossed.
     
  3. denispelletier

    denispelletier New Member

    6
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    Jan 25, 2009
    Cary, NC
    Based on my experience, it won't work.
     
  4. pninen

    pninen New Member

    103
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    Jun 25, 2003
    What he is telling you to do is run the diagnostic that checks the file system for consistency. This will recover from file system errors. However, in most cases, we believe the problem is not caused by file system errors.

    The procedure didn't work for me.

    When it didn't work, they told me that meant my disk drive was bad, so I replaced it. Within 5 weeks, the new drive had the same problem. I learned to fix it by unplugging the TA and the internet connection for a few days to let the database garbage-collection process complete.

    Give 'em hell!
    (and good luck to you)
     
  5. trackie999

    trackie999 New Member

    89
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    Sep 14, 2009
    I can confirm that several SD channels are on SDV. One example is Boomerang for me... (TWC in Ohio)
     
  6. trackie999

    trackie999 New Member

    89
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    Sep 14, 2009
    You're probably right, I should only reboot it every x days, but my $1.99 timer is only capable to handle 24 hr repeating schedules.

    Also, rebooting daily gets rid of my Tivo's split personality where Tivo is recording Show A when in reality it is show B. I posted a couple picture of this behaviour in post #200
     
  7. trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    I've seen this behavior on 2 separate occasions:

    1) Few weeks ago, one of my Tuning Adapters was in 8 blink mode when I got home from work. I called TWC and had them ping TA to make it functional again. Few days later I realized that GC completed earlier that day. This is the Tivo that I have set to reboot at 4AM every day so GC process must have taken less than 14-18 hours to complete that day with TA attached but not functioning.

    2) Tivo was garbage collecting for days (network disconnected). I was watching the log on this Tivo. The log had zero dbgc info in it. I was getting bored and decided to swap out USB cable just in case TWC was handing out bad ones. As soon as I disconnected the USB cable I saw a bunch of dbgc rubbish collection lines scroll by (40-50 lines). While I had TA disconnected, dbgc went to ~9% CPU utilization (previously 0%) and also scheduler kicked in using 40-60% CPU and scheduled 500 recordings in 2 hours. (It scheduled 567 recordings in previous 7 days)

    I think Tuning Adapter is somehow blocking GC & possibly other processes (scheduling Tivo Suggestions to record).
    I started checking inter-process communications with routerplus but the amount of data is overwhelming and will take considerable effort to diagnose. (Anyone have a list of protocol numbers?)


     
  8. VinceA

    VinceA New Member

    1,086
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    May 13, 2002
    Bayonne, NJ
    I'm running the same SARA version but my FLASH is STA 1.0.0_1520_BDSG.LR_F.1501

    I'm on Cablevision here in Bayonne, NJ
     
  9. terryjamison

    terryjamison New Member

    44
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    Jun 13, 2005
    Escondido,...
    OK, I've been posting on the other thread. But, it seems to be dead. So, I've moved over here.

    To recap:

    I have two TiVo HDs, one original and one upgraded to 1 TB. Both have Cisco TAs anc CCs. Only the upgraded TiVo has the guide data and S03 problem.

    I have been using the channel fix to force a GC. But, it never performs another GC on its own So, I've been doing the channel fix every 14 days or so.

    I just did my last fix yesterday. After the fix, I forced a connection and then unplugged the Internet connection from the TiVo. It's been 24 hours and still no new GC.

    I am now going to reconnect the Internet and force another connection, after which I will unplug only the tuning adapter (TA).

    Update 10/20/2011 0811 PST:
    The TiVo did a GC on its own within 2 hrs of unplugging the TA. I have re-plugged the TA to get my scheduled recordings. There is another network connection scheduled for later today. I will check to see if the TiVo GCs on its own without pulling the power cord on the TA.
     
  10. terryjamison

    terryjamison New Member

    44
    0
    Jun 13, 2005
    Escondido,...
    Sushi,

    Have you tried the channel fix yet? It will get you up and running, at the very least temporarily, perhaps even permanently.

    Navigate thru your TiVo menu as follows:

    Settings>Channels>Channel List> ENTER

    Do this even though your channel lineup is actually correct. Go thru and follow the on-screen prompts. Basically you are repeating portions of guided setup and re-installing your current lineup. This will purge the guide data and reset things so to speak.

    The downside of the above is that it takes a while and it resets your channel lineup. So, you will have to go back and redo your favorite channels if you have done so in the past.

    Good Luck

    As you have already read in this thread and other thread, DO NOT do guided setup. This will leave you stuck in the dreaded S03 loop, unable to complete the guided setup and worse off.
     
  11. trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    I tried disconnecting my tuning adapter while checking logs:

    TA connected: Tivo is idling away at 0% CPU utilization
    TA disconnected: within 30 seconds dbgc is kicked off.

    dbgc process 14391 is running at 30% CPU utilization (parent proc 295 is dbgc-mcp):
    Code:
    Mem: 81520K used, 45960K free, 0K shrd, 6764K buff, 44624K cached
    Load average: 5.55 6.03 6.55  (Status: S=sleeping R=running, W=waiting)
      PID USER     STATUS   RSS  PPID %CPU %MEM COMMAND
    14391 root     D       7152   295 30.2  5.6 swedishChef
    Steps from START to Sweep take 17 minutes:
    Code:
    Oct 19 23:54:25 (none) DbGc[14391]: fEnableIndexingM=1 fEnableGcM=1
    Oct 19 23:54:44 (none) dbcache[14391]: Creating dbcache in program dbgc-mcp, size = 10
    Oct 19 23:54:44 (none) DbGc[14391]: SetState(): eVirgin --> eBefored
    Oct 19 23:54:44 (none) DbGc[14391]: SetState(): eBefored --> eMarkingActive
    Oct 20 00:10:56 (none) DbGc[14391]: SetState(): eMarkingActive --> eMarkingReactive
    Oct 20 00:10:56 (none) DbGc[14391]: SetState(): eMarkingReactive --> eTryingToInstallGcMask
    Oct 20 00:10:56 (none) DbGc[14391]: SetState(): eTryingToInstallGcMask --> eInstallingGcMask
    Oct 20 00:11:00 (none) DbGc[14391]: SetState(): eInstallingGcMask --> eSweeping
    Edit: GC completed in 11 hrs 18mins with TA disconnected.

    In comparison, it took 173 minutes for same during last successful dbgc with Tuning adapter attached:
    Code:
    Oct 12 22:00:03 (none) DbGc[14685]: fEnableIndexingM=1 fEnableGcM=1
    Oct 12 22:03:51 (none) dbcache[14685]: Creating dbcache in program dbgc-mcp, size = 10
    Oct 12 22:03:52 (none) DbGc[14685]: SetState(): eVirgin --> eBefored
    Oct 12 22:03:52 (none) DbGc[14685]: SetState(): eBefored --> eMarkingActive
    Oct 13 00:53:48 (none) DbGc[14685]: SetState(): eMarkingActive --> eMarkingReactive
    Oct 13 00:53:53 (none) DbGc[14685]: SetState(): eMarkingReactive --> eTryingToInstallGcMask
    Oct 13 00:53:53 (none) DbGc[14685]: SetState(): eTryingToInstallGcMask --> eInstallingGcMask
    Oct 13 00:53:56 (none) DbGc[14685]: SetState(): eInstallingGcMask --> eSweeping
    Tuning Adapter is somehow blocking GC (and other) processes from functioning properly.

    ... Like last time, scheduler kicked off and scheduling new recordings like there is no tomorrow. Also spit out this gem:
    Oct 20 00:11:25 (none) Scheduler[14583]: Guide dir watch broken
     
  12. terryjamison

    terryjamison New Member

    44
    0
    Jun 13, 2005
    Escondido,...
    OK, after forcing a connection and then unplugging the TA, the TiVo did GC on its own. It took only two hours after the download.

    I plugged the TA back in so we will get our recordings.

    The next connection is scheduled for tomorrow. I'll check the GC later, that day to see if it happens again.
     
  13. sushikitten

    sushikitten 143 down, ??? to go! TCF Club

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    Jan 27, 2005
    DC-ish Suburbia
    Well that was a big failure. I know, I'm not surprised, but I had to try it. Interestingly, even though it says my program data will run out on 10/21, and there were things set to record on 10/19 and 10/20...after the diagnostic and reboot, all 10/19 and 10/20 to do recordings were gone. Ugh.

    I will try this first thing tomorrow. I think I started it once before but didn't complete it.

    If that doesn't work, then I'll try the more drastic step of clearing everything but our recordings. To those that have done that, what happened to your recordings? Someone said initially that all old recordings went into one folder and new folders were started for new recordings. Is this the case for everyone? Does it keep separate folders for each show, or did it dump all old recordings into one single folder?
     
  14. sushikitten

    sushikitten 143 down, ??? to go! TCF Club

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    Jan 27, 2005
    DC-ish Suburbia
    Attempting channel fix now. You said it takes awhile so I'm guessing at 1+ hours so far, that's normal? (Yes, I've run it before when setting up a new tivo, but I can't seem to remember it taking this long.) The thing that worries me is that it's been stuck on the "preparing" part of the connection for the longest time and I really don't remember that part. Oh well. Keeping my fingers crossed.
     
  15. trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    It can take 10+ hours. It is doing garbage collection during preparing to connect phase. Just let it churn...

     
  16. sushikitten

    sushikitten 143 down, ??? to go! TCF Club

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    Jan 27, 2005
    DC-ish Suburbia
    Okay, thanks. I feel better now. :)

    And I'm off to our backup TiVo to search for stuff that was supposed to record today. :)
     
  17. DougJohnson

    DougJohnson Member

    225
    0
    Dec 11, 2006
    After successfully getting a GC by blocking the TiVo from the Internet for 48 hours, GC didn't occur again for the 72 hours since I re-enabled the Internet.

    This morning, I unplugged the TA and got a GC in 3 hours. The next step will be to put the TA power plug on a timer to turn it off for 4 hours in the early morning when I don't normally record anything.

    That could be a viable work-around. I'll post again in a week or so.

    -- Doug
     
  18. sushikitten

    sushikitten 143 down, ??? to go! TCF Club

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    Jan 27, 2005
    DC-ish Suburbia
    Man, this waiting is hard. We're on 7.5 hours now... :eek: It seems like it should get stuck on any other step except Connecting. Of course, I'm afraid it's going to be bricked and then I've lost everything.

    I am not a patient person. :(
     
  19. WO312

    WO312 Active Member

    1,373
    0
    Jan 24, 2003
    Finger...
    With the channel fix going on, you shouldn't have to do this. However, when I did it, there was no problem with the recordings. They stayed in their folders. What was strange for me was that it did not delete all of my season passes. Most, but not all. And when new recordings started, they started a new folder. So for some season passes, I now have 2 identical folders, one with new recordings and one with the old recordings.

    Maybe the reason it did not delete those passes is BECAUSE I had a folder existing. :confused:
     
  20. sushikitten

    sushikitten 143 down, ??? to go! TCF Club

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    Jan 27, 2005
    DC-ish Suburbia
    We're going on 12 hours Preparing. Normal? If our GC date was almost two months old? I'm really getting nervous.

    ETA: Yay! Finally loading info!!!!!
     

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