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What's the current software version for Series 1

Discussion in 'TiVo Help Center' started by bkc56, Aug 15, 2014.

  1. bkc56

    bkc56 Designated Grunt

    759
    3
    Apr 29, 2001
    Santa Rosa,...
    I just got off the phone with Tivo trying to get some help with the known problem "Failed while loading series". They started out helpful but when the questions started to get hard they reverted to "we can't help you because it doesn't have the original disk" line.

    One thing that came out is they say the current software for a Philips Series 1 should be 7.2. This web-page says the same thing: http://support.tivo.com/app/answers/detail/a_id/311/

    But all four of my Tivos have been on 3.0-(something) for years. Putting an older image on a disk and letting it upgrade also went to 3.0.

    I can't help but think their documentation is wrong. But if it's correct, then how to I get it up update past 3.0?

    Does anyone have a Series 1 Philips Tivo with software newer than 3.0?
     
  2. ggieseke

    ggieseke Active Member

    4,028
    12
    May 30, 2008
    3.01 is the latest software for ANY Series 1, Philips or Sony. That support article at tivo.com is flat-out wrong but that doesn't surprise me at all.

    The fact that their support techs are working from the same bad information does surprise me. It wouldn't have happened back when Jerry was running things in Customer Support. :(
     
  3. bkc56

    bkc56 Designated Grunt

    759
    3
    Apr 29, 2001
    Santa Rosa,...
    OK, thanks for the confirmation. I couldn't see how it would have been possible to have missed 4 major software updates.

    But that also means his suggestion that my problems are caused by old software were useless/wrong too. Leaves me in the same state with the FWLS bug and no fix. Every disk replacement I've done over the years and been easy and straight-forward. This one is burning up scores of hours trying things and I'm still stuck.

    <sigh>
     
  4. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    7.2 sounds like maybe the DirecTiVo software number.

    A lot of those S2s they have listed at 9.3.2b are supposed to be 9.3.2c, so I wouldn't put a lot of faith in what it says on that page, and that page is probably all the information the people on the phone have.

    I'm just about certain that non-satellite Series 1 units maxed out at 3.0.something.
     
  5. cannonz

    cannonz Active Member

    1,359
    3
    Oct 22, 2011
    That list also has a 542 model is that a satellite only one?
     
  6. mr.unnatural

    mr.unnatural Active Member

    4,358
    5
    Feb 2, 2006
    Ellicott...
  7. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    I think that was a later version of the 540 that couldn't or wouldn't do analog over-the-air UHF channels, but only analog cable. It had something to do with getting around the old requirement for OTA receivers to have UHF as well as VHF tuners or something like that.
     
  8. sbourgeo

    sbourgeo Hepcat Daddio

    7,442
    0
    Nov 10, 2000
    New England
    The latest and greatest for my long ago retired S1 Philips HDR312 is 3.0-01-1-000.
     
  9. scandia101

    scandia101 Just the facts ma'am

    10,519
    0
    Oct 20, 2007
    MN, greater...
    The 542's were identical to the 540's with the exception of OTA capabilities and there are very few 542's out there.

    The 542's were designed for cable use only, no OTA of any kind, UHF or VHF, just like with the dual tuner tivos and it was because of the NEW (at the time) FCC requirement that any device entering the US after a certain date with a NTSC analog tuner must also have an ATSC digital tv tuner.
    The 542's were identical to the 540's with the exception of OTA capabilities.
     
  10. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    Okay, so if we stretch the definition of "or something like that" far enough, I was right?

    :D
     
  11. cannonz

    cannonz Active Member

    1,359
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    Oct 22, 2011
    I just got a S2 240 with lifetime with software version 4.0.1, according to the software history at that site (and shows on DVR) last time it was used was May 2003.
     
  12. scandia101

    scandia101 Just the facts ma'am

    10,519
    0
    Oct 20, 2007
    MN, greater...
    Ok. Thanks for sharing.
     
  13. unitron

    unitron Active Member

    16,387
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    Apr 28, 2006
    semi-coastal NC
    So if you boot up that 240 and go to the sys info page it says version 4.0.1?

    You should do MFS Live and WinMFS backups of it.
     
  14. cannonz

    cannonz Active Member

    1,359
    3
    Oct 22, 2011
    To be exact says version 4.0.1-01-2-240 Quite a few things different than current version. I don't have MFS Live just WinMfs and will make backup (and keep drive of course) when putting larger drive in.
     
  15. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    I suddenly realized the focus of thread had shifted from S1s to S2s.

    Version 4 on an S1 would be remarkable--on an S2 it just means it hasn't been updated in a long, long time: Current S2 version is 9.3.2.c

    But if it's a non-Maxtor drive in there, image might be useful alternate for some people.
     
  16. scandia101

    scandia101 Just the facts ma'am

    10,519
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    Oct 20, 2007
    MN, greater...
    It didn't shift so much as it was outright hijacked by cannonz
     
  17. bkc56

    bkc56 Designated Grunt

    759
    3
    Apr 29, 2001
    Santa Rosa,...
    That's OK, I got the answer I needed up at the start. The thread is free to wander as it will.
     

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