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Western Digital My DVR Expander from TiVo

Discussion in 'TiVo Help Center' started by semcclure@mac.co, Jan 1, 2009.

  1. semcclure@mac.co

    semcclure@mac.co New Member

    Jan 1, 2009
    I'm having trouble getting my Western Digital 500 GB "My DVR Expander" (purchased from TiVo about 6 months ago) to install. I've plugged everything in the order outlined in the instructions and the TiVo says it cannot detect an external storage device. The cable seems loose on the TiVo unit -- has this been a problem for others? Any advice? Thanks. Suzanne.
  2. Lenonn

    Lenonn Member TCF Club

    May 30, 2004
    The e-SATA cable being loose is a common problem from what I've seen on the boards. You might want to check that out. Also, you might want to buy a better cable as - well, the ones that come with the drives aren't the highest quality.
  3. richsadams

    richsadams Active Member

    Jan 4, 2003

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