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Weird Problems with Premiere Elite

Discussion in 'TiVo Premiere DVRs' started by GoEagles, Apr 7, 2012.

  1. djnewlin

    djnewlin New Member

    46
    0
    Apr 4, 2004
    Chicago suburb
    I, like many others, do not have the HD menus nor the network-based features such as VoD, MRV, and Swivel Search on my new Premiere XL.

    It seems I need to be configured at the TiVo servers into the correct "Groups".

    They told me 72 hours! Seems like raysand's Premier also took approx. 3 days.

    :confused:
     
  2. GoEagles

    GoEagles New Member

    125
    0
    Dec 2, 2006
    I don't know if I finally got put into the right group or whatever, but that is what the tech suggested and it worked.

    Uncheck all the sharing options at the TiVo.com website. Let it connect and reflect that all of the network settings are unchecked. May take hours or so for your TiVo to do so. You know this will have happened when the TiVoToGo settings are i,i,i under System Information.

    After this happens, go back to the website, recheck them and let your TiVo reconnect after 2 hours and I even let mine reboot.

    Left out, came back from work, and looked back at the System Information settings and all the TiVoToGo settings were a,a,a which is what you want instead of i,i,a.
     
  3. djnewlin

    djnewlin New Member

    46
    0
    Apr 4, 2004
    Chicago suburb
    I tried this several times over the past 3 days, and unfortunately no luck. I called Tivo back yesterday, and they said they were "working on my box" and adding me to "Groups", but that they still had "more work to do"... What a bizarre answer... It can't be that difficult to provision my box to receive broadband features at their Server...

    1 week and counting... I am out of town this weekend, and if it still isn't working when I get back, I'll probably just return it since it is still within the 30 day "guarantee" period...

    Et tu, Tivo?
     

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