Okay, I'm really confused now. I talked to TiVo and they said that they do NOT offer any type of warranty on the units if they are bought from a store. They ONLY offer warranty if you buy it from them. But I'm looking at their web site and it looks like they do...but when I mentioned this page to the rep., she just incinerated that it's only if the unit is bought from them. Is that really true? I have a hard time believing they won't warranty their products bought at a retail store. Ugg...I can't post the link to the warranty page, but I'm sure you guys know what I'm talking about.