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Verizon penalizing TiVo / CableCard subscribers

Discussion in 'TiVo Coffee House - TiVo Discussion' started by jerryr001, Jun 2, 2012.

  1. lessd

    lessd Active Member

    7,697
    5
    Jan 23, 2005
    CT
    Because I have 4 cable cards at $1 each a month plus I have 1 AO fee of $7.45, until a few months ago I was not even paying the AO fee, Comcast caught on, so the CS said that the AO fee I had to pay but they would give me SHO for fee for the next year, some of my friends on the same Comcast system are paying $7.45 for each cable card and the extra $1/ per month. Comcast is all over the place with their charges. I have Comcast Hartford CT.
    This is from my bill

    Digital Additional 12/25 - 01/24 7.45
    Outlet Service Charge (with Cablecard)
    Includes Customer-owned Video Equipment
    Credit.
    2nd Cablecard 12/25 - 01/24 4.00
    Same Outlet.
    Qty 4 @ $1.00 each
    Total Additional XFINITY TV Services $
     
  2. tatergator1

    tatergator1 Active Member

    1,523
    6
    Mar 27, 2008
    Columbus, Ohio
    That explains how you're only dealing with one AO fee. Comcast has all 4 of your CableCard's coded as being the "second card in the same device" billing line item which was meant to cover the situation that arose from the original S3's where you needed 2 CableCards for a single device.

    Consider yourself lucky and don't be surprised when a Comcast audit catches that mistake. Per your bill, you have a 4 CableCards in the same retail device. :confused::)
     
  3. unitron

    unitron Active Member

    16,389
    2
    Apr 28, 2006
    semi-coastal NC
    Ain't it amazin' what you can do with the right sized hammer?
     
  4. lpwcomp

    lpwcomp Active Member

    8,081
    2
    May 6, 2002
    John's...
    Do you have any of their boxes?
     
  5. slowbiscuit

    slowbiscuit FUBAR

    3,507
    19
    Sep 19, 2006
    In the ATL
    By every account I've seen here, AVS, TGB, and DSLR this is not correct as I posted above. If you can find links supporting this uncommon billing I'd like to see them - they either charge full outlet minus credit or a token $1-2 charge (or no charge), not both.
     
  6. lessd

    lessd Active Member

    7,697
    5
    Jan 23, 2005
    CT
    The lowest end HD cable box that came with my package, I was told I would get no cr if I return that unit.
     
  7. lpwcomp

    lpwcomp Active Member

    8,081
    2
    May 6, 2002
    John's...
    Was this originally something other than Comcast? Normally, if you have one of their HD boxes, they add an "HD Technology fee".

    If I were in a similar situation and had 4 single CableCARD using TiVos and none of their boxes, I would be charged 3x$9.95 "Digital Service" (aka ADO) fees and receive 4x$2.50/mo "Customer Owned Equipment Adjustment" credits.

    What exactly did they mean by "... I would get no cr if I return that unit."?

    Current bottom line though is that you are paying them $11.45/mo for 4 additional CableCARD outlets whereas if they "fix" it (and you return their box), it would be a net $19.85/mo charge, so you are better off with their current crazy charges by $8.40/mo.
     
  8. lessd

    lessd Active Member

    7,697
    5
    Jan 23, 2005
    CT
    The system was Comcast when I got my first Cable cards in 2007, the credit I was referring to was for the one small HD cable box that came with the triple play package that Comcast gave me, Comcast told me that I would not save any money if I turned in that small HD cable box, as I have a fixed price of $140 for my package that includes blast internet, HBO, and expanded digital cable, the bill gives my package a price of $185 with a $45 discount. When I first got the package the price was $170 with a $30 discount. Next June I will have to re-up my package, not looking forward to that experience.
     
  9. lpwcomp

    lpwcomp Active Member

    8,081
    2
    May 6, 2002
    John's...
    I vaguely remember some of your previous posts on the subject and IIRC, they had some convoluted and, IMHO, totally bogus explanation as to why this was not a violation of FCC regulations. However, since you are paying less than you would if they were doing it "right"...
     
  10. JSY

    JSY Member

    136
    0
    Nov 5, 2002
    Interesting - I looked at my bill closer and notice that it does indeed seem like my cable company is charging me a $2.50 fee for the cable card and that is it. My bill is a bit complicated since I actually do have two HD DVRs set top boxes along with a cable card. I can see on my bill that I am charged for each set top box, and then a DVR fee for each, and the SECOND DVR has an additional outlet fee. However, the cable card stands alone at $2.50.

    Now, I wonder if it's because I already have the other charges because I have a hard time believing that if I did not have any set top boxes - that my bill would only be $2.50 (plus taxes). Who knows... They purposely make this so vague.
     

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