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V53 and V58 Errors

Discussion in 'TiVo Roamio DVRs' started by HarperVision, Nov 25, 2013.

  1. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    4
    May 14, 2007
    Paradise...
    DirecTV Genies are good, as well as Dish Hoppers/Joeys. Better than cable DVRs but not quite a TiVo (when they're working properly).
     
  2. barrett14

    barrett14 New Member

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    Aug 20, 2013
    Update on my situation: I stopped getting V53 and V58 errors after I cut it down to 4 tuners. (Using Charter)

    Everything is working perfectly (except having 4 tuners instead of 6 but that doesn't really bother me.
     
  3. jwbelcher

    jwbelcher New Member

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    Nov 13, 2007
    Orlando, FL
    What's Cisco firmware version they have you on?
     
  4. mburnno

    mburnno New Member

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    Oct 1, 2003
    LOL, I was thinking the exact same thing! It's bad when Tivo gets this predictable.
     
  5. mburnno

    mburnno New Member

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    Oct 1, 2003
    If my memory is correct, I believe Tivo Marget posted codes on how to disable the number of Tuners your Tivo will use. This should stop the error messages you are receiving. I say should because you never know with Tivo.

    You should be able to use the codes listed below:

    Settings --> Channels --> Channel List

    88633 = use 3 tuners
    88634 = use 4 tuners
    88635 = use 5 tuners
    88636 = use 6 tuners

    Reboot when done setting # of tuners
     
  6. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    4
    May 14, 2007
    Paradise...
    Thanks for the suggestion, but I did that the day it was posted, months ago. The whole point of me starting this thread was questioning why I should pay so much for a six tuner Cadillac when all it was capable of was being a 4-5 tuner Kia. Last I checked I purchased a six tuner DVR, so why should I not expect to at least get what I paid for? (FYI, the latest firmware appears to have fixed a lot of the mis-tunes, time will tell)
     
  7. jwbelcher

    jwbelcher New Member

    489
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    Nov 13, 2007
    Orlando, FL
    Dave - Have you noticed any pattern getting the V58 error? I'm also running 1.5.3 0601 and its almost silly how predictable its gotten. I get V58 literally every ~56 mins on tuner 5. I can set a clock to it. I just started watching tuner 6 to see if it occurs there too.
     
  8. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
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    Feb 5, 2011
    Cox Cable...
    While I'm not Dave, and I only have a 4-tuner base Roamios, I could also set a clock to all three of them seemingly "timing-out" into an automatic state of requiring me to manually re-acquire the channel.

    I think it could be by design, and perhaps a cross-platform cause of additional problems for those with 6-tuner models.

    I keep up to date with all the platforms' issues, as best I can.
     
  9. jwbelcher

    jwbelcher New Member

    489
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    Nov 13, 2007
    Orlando, FL
    FWIW, I haven't had to re-tune when getting this time-out. Usually video freezes (doesn't effect audio) and then recovers. I wonder if its re-authorizing or performing a CP key rotation on a periodic basis.
     
  10. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
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    Feb 5, 2011
    Cox Cable...
    I swear I read somewhere that SDV is designed to de-authorize idle tuners in order to make SDV work as designed (or keep it working as designed). It seems to make some sense, that if many multi-tuner devices were allowed to sit idly on SDV frequencies, the whole premise of SDV RF networking could become overloaded (maybe?)...

    My TA and, more easily, kmttg can tell me what state my tuners and DVRs are in (idle, foreground, background, live buffering, recording, standby, etc.), which also seems to give an appearance of there being a means, and possibly a demand, for knowing if devices actually need-to-be authorized after a period of time.

    This kind of makes the "What To Watch Now" feature less useful. I've also noticed an absence of a Live TV buffer on SDV channels that I leave idle, whether foreground, or background. If I press Pause or Play on such a buffer-less, but displaying (still authorized, at least somewhat) channel, it begins buffering at the moment I press the buttons, but does not backfill the buffer.

    This development didn't happen until the last month, or so (that I've noticed). As long as scheduled recordings are able to re-acquire/re-authorize a channel that's gone "timeout", I guess I can live with it.
     
  11. jwbelcher

    jwbelcher New Member

    489
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    Nov 13, 2007
    Orlando, FL
    Recently I noticed that SDV channels don't go idle / de-auth unless they're the foreground tuner. If the SDV channel is in the background, it seems to stay active and buffering. I haven't been tracking the SDV states; I'll need to get kmttg setup to tell me this stuff to make it easier to correlate.

    I've noticed this too for SDV channels. The live buffer doesn't accumulate properly after getting the "press SELECT to tune it again" screen message. Once you get this message, Tivo's buffer is reset / erased under these conditions :
    1) Pressing SELECT to tune again (as expected)
    2) Pressing Tivo button with Preview enabled in the Discovery Bar
    3) Pressing Live button to exit Tivo Central (or any menus) to go back to watching live t.v.

    For some reason, after the channel is de-authorized, Tivo now gets into a weird state on that tuner. Any time the video is re-rendered, the buffer gets zapped out. From what I found, the only time this doesn't happen is pressing Guide / then Zoom to exit. The only way to reset the tuner so your buffer isn't zapped by pressing Tivo or Live buttons is to change channels. By looking at the DVR diagnostics, pressing Live or Tivo buttons, is causing the channel to tune again, it shows that both the seconds since tune and resolution time are both reset. If this tuner happens to be recording at the time, and you press the Tivo button, it will stop the recording causing it to fail.

    Also, one major annoyance, the popup to "press SELECT" to re-acquire goes away when pressing various other buttons. Then if you press clear, your left with a blank screen waiting for the popup to come back to re-tune. And if you don't wait for the "press SELECT" popup, and go ahead and press the select button, it brings up the mini guide. Doh! frustrating.
     
  12. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
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    Feb 5, 2011
    Cox Cable...
    I really can't add too much more at this point. Except, yeah, more frustrating than the level of frustration before the timeout period started happening (suspiciously close to the same time I moved cablecards around and called to get them paired-up properly again)...

    The trouble with knowing exactly what is going of with background channels, is they are in the background. Bringing them to the foreground makes them no longer in the background, obviously...

    kmttg reports the "what's on" status as "loopset", when I let the foreground tuner idle-timeout and lose its buffer.
     
  13. jwbelcher

    jwbelcher New Member

    489
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    Nov 13, 2007
    Orlando, FL
    Do you have to enable suggestions to get the "what's on" to record? Sorry to hijack
     
  14. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
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    Feb 5, 2011
    Cox Cable...
    Suggestions have never been enabled of any TiVo I have every owned.

    "What's On" is just an entry for what is being sent to the TV screen in kmttg.
     
  15. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    4
    May 14, 2007
    Paradise...
    Not that I'm aware of, but that doesn't mean it doesn't happen. When I actually do have the time to test it, I usually just set 5 SDV HD channels to record and then channel surf with the remaining tuner, where occasionally I'd see a channel that fails to tune. I have to admit though, the latest FW seems to have made a big improvement so far, although I haven't had time to test rigorously yet.
     
  16. mburnno

    mburnno New Member

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    Oct 1, 2003
    Hate to say it HarperVision, it seems like you have joined the crowd of Tivo users who have experienced nothing but frustration including myself. As much as I like Tivo when it is working properly, I hate it even more than the Cable DVR when it doesn't. There are times that I wish I could throw this damn DVR out the window or kick the design team in the ass. But that wouldn't really solve anything, plus I would more than likely get charged with a felon and its not worth that. :rolleyes:
     
  17. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    4
    May 14, 2007
    Paradise...
    Like I said, the latest FW was a big improvement for me, and I don't recall having hardly any Tuning errors in normal viewing scenarios now. I do have that feeling like "why did I bother, I should've just stayed with DirecTV" though. I think it's because of the money invested. It's better than dtv, but doesn't seem THAT much better or worth all the hassles, if you catch my drift.
     
  18. jwbelcher

    jwbelcher New Member

    489
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    Nov 13, 2007
    Orlando, FL
    Have you had any V58 errors since 20.3.8? I am on 20.3.7 still and asked to hang back since both a TA and CableCARD fw update was anticipated on my cable. My SDV has been flawless since, but I'm still waiting for the CC update and haven't heard anything about a new time frame. I'm starting to think that I should request the 20.3.8 and get current.
     
  19. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
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    Feb 5, 2011
    Cox Cable...
    20.3.8 for as long as it's been available, still getting them (V58 through V52 and other ones that either don't have a Vxx error number, or there's no displayed error, but there should be.)

    Three base Roamios, all w/cablecards and TAs.

    Cisco STA1520 TA, PKM80x cablecards, on "current" firmware (not the newest firmware versions being tested in small regions, which are not being officially rolled-out just yet). Cox Cable Market in NV.
     
  20. jwbelcher

    jwbelcher New Member

    489
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    Nov 13, 2007
    Orlando, FL
    Ugh. V58 alone is driving me nuts and I'm too stubborn to reduce tuner count.

    On a better note, I would recommend asking for the new TA FW : STA1.0.0_1520_LF_F.1901.

    Many of the random issues that had no way to reliably reproduce seem to be MUCH better.

    I've not seen these since the BHN TA FW update on 12/13/2013 (and running 20.3.7) :
    1. Black screen when changing channels
    2. Missed recordings due to no signal
    3. V52 / V53 signal errors
    4. Error where channel tunes, but then a unavailable popup after a few seconds
    5. Repeated "unavailable" errors when pressing SELECT to re-acquire
    I'm sure 20.3.8 reduces the occurrences for some of these, but not sure about all the other bizarre stuff that was going on with the TA.
     

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