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v52 Seattle Comcast - missing only a few channels

Discussion in 'TiVo Help Center' started by susandennis, Jul 24, 2013.

  1. susandennis

    susandennis Member

    131
    0
    Dec 10, 2001
    Seattle, WA USA
    I have a Premiere on 1 tv and a Series 3 on another tv - two separate rooms.

    All of a sudden today, both are choking on a small handful of channels. The rest seem to be fine.

    Anyone in Seattle, with Comcast have any issues with 104, 109, 112 or 114? (4, 9, 12 and 14 are fine) I'm in Pioneer Square.

    Comcast can't find anything so they are sending someone out on Thursday but I can't believe the fix is here. It's not critical. I'm not missing any content, I just think it's weird.
     
  2. tomlavelle

    tomlavelle New Member

    9
    0
    Jun 29, 2007
  3. susandennis

    susandennis Member

    131
    0
    Dec 10, 2001
    Seattle, WA USA
    Oh! Tom, Thanks so much for the reply. It reminded me to come back here and report what happened.

    It took Comcast 2 three hour visits to figure out that the problem was the same throughout my condo building and it occurred because they reassigned some bytes on the digital end that hit up against an old analog CCTV system we had still going so that we could see who was at the front door.

    They removed that from the system and the four channels came right back.
     

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