1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Using DirecTivo over Vonage (VoIP) - a solution

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by RedGrey, Oct 2, 2003.

  1. Sentinal

    Sentinal New Member

    17
    0
    Jan 15, 2004
    THanks for that
    I was under the impression that with dip 7 down (loading factory as opposed to NVRAM defaults) any AT codes wouldn't work but I'll give it a shot.
    Thanks again
    ~Sentinal
     
  2. dallas4u

    dallas4u New Member

    19
    0
    Dec 8, 2003
    Portland, OR
    Just thought I would reply as I wasn't able to get my DTivo unit to call out for around 30 days on Vonage using the internal modem. I couldn't choose another number from the list as it needed to dial out to receive new numbers, and I couldn't get it to dial, so that was a no-go.

    Weaknees.com wants something like $80 just for the external modem kit, not including the cable, so I started looking. Not wanting to make my own cable, Hyperterm into the modem and change strings (although I am in IT and know how to do this), I came across this auction:

    http://cgi.ebay.com/ws/eBayISAPI.dl...&category=11725&sspagename=STRK:MEBWN:IT&rd=1

    I bid, won, received the package, plugged in the cable to the modem, turned it on, dialed out, and everything connected just fine. The dip switches on the modem are already configured, so you only need to chage the prefix on the DTivo. I changed the prefix to ,#319,1 (I added the one because I couldn't change the local dialing number to use a 1 then area code without first dialing out to obtain a new list of numbers). After dialing out, it obtain the new numbers for my area, and I then changed the way DTivo dials to dial the 11 digit code, then changes the prefix to just ,#314... and everything works fine.

    I tried a few other prefixes like ,#311 = 115k ,#356 = 56k ,#319 = 19.2k ,#314 = 14.4k ,#396 = 9600 ... I could get ,#311 to work, but I'm not sure about its stability. ,#319 seems to work best so far, and has worked EVERYTIME I have forced a call.

    Anyway... just passing this info on. The guy doesn't have any modem kits on auction right now, but his email addy is questions@eksys.com, and I think he always has stuff available.
     
  3. Sentinal

    Sentinal New Member

    17
    0
    Jan 15, 2004
    OK so I got the RS232C cable and entered the commands into hyperterminal as suggested.
    Unplugged from power, etc and stuck it on the back of my TiVO.
    Plugged power, serial cable and phone back in.
    Set dips to 2, 4 and 6 up
    Lights CS and TR are on when applying power.
    After connecting and going to "Connecting" mode, CS, TR, CD and ARQ/FAX lights come on, along with some RD and TD activity.
    Still getting hung up at "Negotiating"

    ATI4 returns:
    ATI4 - U.S. Robotics 33600 Fax Settings...
    B0 E0 F1 M1 Q0 V1 X1 Y0
    BAUD=115200 PARITY=N WORDLEN=8
    DIAL=TONE ON HOOK CID=0
    &A1 &B0 &C1 &D0 &G0 &H0 &I0 &K1
    &M4 &N0 &P0 &R1 &S0 &T5 &U0 &Y1
    S00=000 S01=000 S02=043 S03=013 S04=010 S05=008 S06=002
    S07=060 S08=002 S09=006 S10=014 S11=070 S12=050 S13=000
    S15=000 S16=000 S18=000 S19=000 S21=010 S22=017 S23=019
    S25=005 S27=000 S28=008 S29=020 S30=000 S31=128 S32=002
    S33=000 S34=000 S35=000 S36=014 S38=000 S39=000 S40=001
    S41=000 S42=000

    LAST DIALED #:

    ATI5 returns:
    ATI5 - U.S. Robotics 33600 Fax NVRAM Settings...
    Template Y0
    DIAL=TONE B0 F1 M1 X4
    BAUD=19200 PARITY=N WORDLEN=8
    &A3 &B1 &G0 &H0 &I0 &K1 &M4 &N0
    &P0 &R1 &S0 &T5 &U0 &Y1
    S00=001 S02=043 S03=013 S04=010 S05=008 S06=002 S07=060
    S08=002 S09=006 S10=014 S11=070 S12=050 S13=000 S15=000
    S19=000 S21=010 S22=017 S23=019 S25=005 S27=000 S28=008
    S29=020 S30=000 S31=128 S32=002 S33=000 S34=000 S35=000
    S36=014 S38=000 S39=000 S40=001 S41=000 S42=000

    Template Y1
    DIAL=TONE B0 F1 M1 X4
    BAUD=19200 PARITY=N WORDLEN=8
    &A3 &B1 &G0 &H0 &I0 &K1 &M4 &N0
    &P0 &R1 &S0 &T5 &U0 &Y1
    S00=001 S02=043 S03=013 S04=010 S05=008 S06=002 S07=060
    S08=002 S09=006 S10=014 S11=070 S12=050 S13=000 S15=000
    S19=000 S21=010 S22=017 S23=019 S25=005 S27=000 S28=008
    S29=020 S30=000 S31=128 S32=002 S33=000 S34=000 S35=000
    S36=014 S38=000 S39=000 S40=001 S41=000 S42=000

    STORED PHONE #0:
    #1:
    #2:
    #3:

    This is starting to get a tad frustrating.
    What could I possible be doing wrong?

    ~Sentinal
     
  4. cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    What dial prefix and what is your dialed number that you have set up, Sentinal?

    John
     
  5. Sentinal

    Sentinal New Member

    17
    0
    Jan 15, 2004
    I've tried dialing prefixes:
    #,396,1
    #,314,1 (wouldn't connect to the modem)
    #,319,1

    I'm using an access number in the 253 area code but since I'm not at home I couldn't tell you exactly. I will post once I get the exact number.

    Thanks again!
    ~Sentinal
     
  6. Sentinal

    Sentinal New Member

    17
    0
    Jan 15, 2004
    OK so the number I'm dialing is (253) 561-0258
    I attempted to update my list of local numbers this morning to a different area code but it still gets hung up while Negotiating.
    Since we're talking here about the modem's ability to connect to the remote site, is it possible there is a flaw in my cable or is it more than likely a modem setting error?
    Thanks again
    ~Sentinal
     
  7. cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    If these are the actual dialing prefixes you are trying to use, I doubt that your modem will work.

    Try my dialing prefix. ',#396' [without the ' ' ] and my 'Set Dial-in number' is '1-602-528-4765'. It works almost every time. It appears that the # and the , are reversed in your example? This string tells TiVo to dial out using an external modem at 9600 baud. If you use a comma at the end of the ',#396', the comma adds a 2 second pause but Vonage doesn't seem to care. :)

    The with the Dial-in number make sure it has the 1+area code+7 digit number.

     
  8. Sentinal

    Sentinal New Member

    17
    0
    Jan 15, 2004
    I actually had fat fingers when I wrote that one. I am in fact using ,#319 or ,#396.
    I made a second cable just now and it made no difference. Still gets stuck Negotiating - even when trying to get a list of new local numbers.
    With the software rev I have, it seems I can't specify the dial-in number and can't change the number to have a "1" prefix so that's the reason why I set it up like ,#396,1 or ,#319,1
    If it would help, sometimes I find listening to the modem tones says a lot about what's going on. I could record it and post it if that would help determine where the problem is.
    Thanks again
    ~Sentinal
     
  9. Neutron

    Neutron New Member

    59
    0
    Mar 7, 2004
    Southern...
    Not sure if this has been suggested or not, but couldn't you just plug the dtivo into the FAX line of the digital phone adaptor?
     
  10. cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    What version of software is on your HDVR2, Sentinal?

    You might try setting the modem to factory defaults and re-enter the 'AT&' codes and leave the switch settings with 2,4,6 up and the rest down. Clear out the registers in the modem by setting to factory defaults.

    I doubt that I could tell much by listening to a recording of the modem audio but perhaps there are some here who could?

    John
     
  11. astribli

    astribli New Member

    93
    0
    Nov 30, 2001
    Los Angeles, CA
    According to Vonage, the fax line is just another phone connection routing through a separate number so it doesn't tie up your voice line. Uses the same digitizing method as the voice line, meaning is is still limited to 9600 or 14400, depending on quality of the Internet connection. I have even had some fax problems on rare occasions.

    One thing I have found extremely curious is that I get more reliable tivo modem daily calls via vonage when plugging in the vonage adapter to my router/firewall than directly connecting it to the cable modem, which is what they recommend. If I plug Vonage into my cable modem, then the router into vonage, it drops the tivo call about 1 out of every 3. If I plug my router into the cable modem, then Vonage into the router, it might drop one out of 100 or more. Wierd, but who cares, it works! Just love that $16.95 phone bill (total including fees, taxes, etc.) for 500 minutes anywhere in US and Canada!

     
  12. Sentinal

    Sentinal New Member

    17
    0
    Jan 15, 2004
    My software version on the HDVR2 is 3.0.1-01-2-151
    I'll see if I can find out how to reset the registers to factory default and go from there.
    Thanks again John!
    ~Sentinal
     
  13. cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    Hi Sentinal,

    After giving some thought to your situation, perhaps part of the problem is your Dialing Prefix? ,#319,1 Since the TiVo to get the local numbers for you will dial a 1-800 # for you, could it be that you are actually dialing 11-800-xxx-xxxx? This will be the call to get your numbers for the specific area code. It is just another thought before I look at your modem's registers! :)

    John
     
  14. Sentinal

    Sentinal New Member

    17
    0
    Jan 15, 2004
    John, when I dial out for local numbers, I change the dialing prefix to ,#319 so I don't get a double 1. When I do a test call, I add the ,1 back in there.
    Good thought though
    ~Sentinal
     
  15. cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    I dumped my modem registers and it looks almost identical to yours, Sentinal. Regarding the switch 7 issue, I'm not quite sure why it works in the 'on' position. Or for that matter why save the NVRAM settings if a re-power causes the modem to use a generic template? Maybe I'm just lucky? :)
    Good luck and let us know how things work out. You have a lot of patience.

    John
     
  16. deltwalrus

    deltwalrus New Member

    23
    0
    Jan 9, 2003
    Columbus, Ohio
    Can we get back to a possibly simpler solution that may be at hand?

    I'd like the community's opinion: Which Vonage ATAs work out-of-the-box with DirecTiVo (mine's a HDVR2, BTW), and which don't? What is your setup (i.e., ATA plugged into home wiring, directly to TiVo, etc.) We may be trying to re-invent the wheel here, if Vonage has already solved this problem for us. Not that this is very likely, but I saw a glimmer of hope in posts like gfoulks'. Any idea if the new ATAs work?!
     
  17. dallas4u

    dallas4u New Member

    19
    0
    Dec 8, 2003
    Portland, OR
    I, too, have a HDVR2, and the newer Motorola ATA with Vonage. I also have the main POTs line coming in disconnected from the phone wiring, and the ATA plugeed in. I tried for weeks to get the DTivo to dial out using every trick I could find on this forum, and nothing would work.

    I went with the external modem and it works every time now.

    I have heard people say they can get the internal modem to dial out with the newer Motorola ATAs... but it never worked for me. I guess YMMV on this, but I think it is more often than not that the newer ATA still won't work with the DTivo internal modem. Again, YMMV on this.
     
  18. k2ue

    k2ue Retired RF Engineer

    653
    0
    May 9, 2002
    Victor, NY
    I just received the "c" download this morning via PPP over Serial on my HDV2 -- very fast and smooth. It has been an excellent dial-in substitute for this Vonage user. Those interested should search on "PPP" and "Serial".
     
  19. deltwalrus

    deltwalrus New Member

    23
    0
    Jan 9, 2003
    Columbus, Ohio
    Good info, k2ue, but my TiVo is nowhere near my PC, so back to my original question: Who has had success using the Vonage ATA out of the box, what have you done, and what is your setup? I'm not trying to dismiss your suggestion, but that is discussed in length (and exhaustively) in other threads.
     
  20. aristoBrat

    aristoBrat Active Member

    1,062
    0
    Dec 30, 2002
    Va Beach, VA
    AFAIK, nobody has.

    Some folks have had the DTV call work OK (and think everything is fine), but when the TiVo call is made, it fails.

    The only solution in this thread has been the external modems and PPP.

    I haven't seen any solution on the Vonage forums either.
     

Share This Page