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Using DirecTivo over Vonage (VoIP) - a solution

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by RedGrey, Oct 2, 2003.

  1. Noumenon

    Noumenon New Member

    14
    0
    Jan 20, 2003

    I used this setup with an HDVR2 as well and it got stuck at the "connecting" step while "Negotiating". It fails the same way with other setups.
     
  2. Feb 9, 2008 #602 of 634
    XMan__007

    XMan__007 New Member

    13
    0
    Jun 2, 2004
    My adapter feeds the whole house through it's POTS wiring system, which isn't the best cabling, and distance is an issue as the Tivo by my ATA device works much better then the other two for connecting successfully. The furthest on in the chain gives me more problems however I know have it working pretty well. I have actively 4 devices, 3 Tivo's and 1 5.8GHz two handset phones, on my REN 3 adapter and can easily drive a fifth phone, old princess line or more.

    Here is what works for me....

    Code:
    Tivo with VoIP Service
    ======================
    
    System Equipment:
    -----------------
    Comcast Broadband Service
    Motorola Surfboard SB4200 Cable Modem
    D-Link DIR-655 Gateway WiFi Router
    Broadband Telephony Systems (BBTelSys)
    PAP2T-NA (ATA adapter)
    
    
    TIVO SETTINGS:
    --------------          Series2           Series2           Series1
    Manufacture             Hughes            Philips           Sony
    IRD Model               HR10-250          DSR7000/17        SAT-T60
    Software Version        6.3e-01-2-367     6.3e-01-2-101     3.5c-01-1-011
    
    Dial-In Number          [(612) 630-5365]  [(612) 630-5365]  612-630-0770
    Dial Prefix             [*99,]            [*99,#019,]       *99,
    Call Waiting Prefix     [*70,]            [*70]             *70,
    Tone/Pulse Dialing      [Tone]            [Tone]            Tone
    Availability Detection  [Off]             [Off]             Off
    Dial Tone Detection     [Off]             [Off]             Off

    Code:
    Command & Feature Descriptions:
    ------------------------------
    *70,   Disable Call Waiting
    *99,   Sets ATA adapter Bandwidth Saver to High
           * Use if you have one of these adapters:
             Linksys RT31P2
                     WRT54GP2
                     PAP2
           * These adapters automatically select Bandwidth Saver to High:
             Cisco   ATA-186
             Linksys RTP300
                     WRTP54G
             Uniden  UIP1869V
    #019   Sets Tivo's modem to 19,200bps

    Dial Tone Detection - Most VoIP providers supply VoiceMail in this case you must turn this feature OFF in order for Tivo to work.

    Dial-In Number - You may want to select a major city for your phone numbers and you'll have to play with different numbers to find the one that works best. Even when you find a good number it probably won't work all the time but should still do the job. If you notice above my area code is not the same as the number I'm using to connect to Tivo service so the area is used to dial out.

    Dial Prefix - Use this to setup your Tivo and ATA adapter prior to dialing out.

    QoS - If your router has QoS make sure to set it up for your ATA adapter giving it preference for the proper ports with UDP protocol. This is also important for echo’s and choppy sound when using your phone.


    Here is a good site for some general problems with VoIP;
    http://www.voipfrustration.com/
     
  3. cyclonecj

    cyclonecj New Member

    3
    0
    Sep 16, 2003
    I have been having trouble with my Vonage connection using a Linksys WRTP54G and a DirecTivo Phillips DSR708. Finally got it working so I thought I'd post to help anyone else that's having the same issue.

    Here's my Phone Settings:
    Dial-In Number: 651-239-1400 (I'm in St. Paul, MN)
    Dial Prefix: 7189875137
    Call Waiting Prefix: *70,#064,*99,
    Tone/Pulse: Tone
    Availability: Off
    Dial Tone: Off

    I had previously been using a 212 number but it just stopped connecting. Anyways, hope this helps someone.
     
  4. Ebbhead

    Ebbhead New Member

    1
    0
    Feb 23, 2008
    I have a Series 1 Tivo and VOIP (mstar/Utopia). I have had VOIP for 2 years and did not even know there was a problem with Tivo/Voip until a few days ago when Tivo began telling me a daily call was required. Tivo had been making successful daily calls for close to two years on my VOIP service without any special tricks on my part. Now I need some help getting my Tivo to work again.

    Here are my modem settings:
    ACTIVE PROFILE:
    B1 E1 L0 M1 N1 Q0 T V1 W0 X4 Y0 &C1 &D0 &G0 &J0 &K0 &Q5 &R1 &S0 &T5 &X0 &Y0
    S00:000 S01:000 S02:043 S03:013 S04:010 S05:008 S06:002 S07:050 S08:002 S09:006 S10:014 S11:095 S12:050 S18:000 S25:005 S26:001 S36:007 S37:012 S38:020 S46:138 S48:007 S95:000

    STORED PROFILE 0:
    B1 E1 L0 M1 N1 Q0 T V1 W0 X4 Y0 &C1 &D0 &G0 &J0 &K0 &Q5 &R1 &S0 &T5 &X0
    S00:000 S02:043 S06:002 S07:050 S08:002 S09:006 S10:014 S11:095 S12:050 S18:000 S36:007 S37:012 S40:104 S41:195 S46:138 S95:000

    [STORED PROFILE 1 omitted. It's identical to STORED PROFILE 0]

    I am able to dial and connect through the external modem, but negotiation always fails. I have tried dialing prefixes ,#396 ,#319 and ,#334 without success. I am using the serial cable that came with my Tivo to connect the Tivo to the modem.

    I have a dsl filter and have tried various permutations of using that with the internal modem and the external modem.

    When I call customer support for my VOIP service they don't know what I'm talking about when I ask about "packetization rate" so it appears I can't get them to change that for me.

    I would appreciate a solution. Can anyone verify that my modem settings are right/wrong? Any other suggestions that are specific to Series 1 that may be beneficial?
     
  5. Mar 8, 2008 #605 of 634
    jmbeam

    jmbeam New Member

    4
    0
    Sep 18, 2005
    What do I lose my not dialing in everyday? I have not dialed in for almost 3 years. Would dialing in give me a better picture etc? Do they perform the updates over the dish instead of by telephone? I have two HD Direct Tv Tivo's with Vonage. Is their a simple way to connect these by wire or wireless?

    It stinks but I only receive about 7 channels that are in HD. I am told that I need the new boxes to receive Mpeg 4 and all the HD channels. However this leaves me without Tivo and requires me to sign up for two years. They are willing to provide the equipment for only the shipping fee. I forgot to ask if I own them or not. I am hesitant because I love Tivo plus Direct Tivo has screwed me a few times. The only reason I stayed was due to NFL football. However I will nener again sign up for it. They bleed you dry. For the first 3 years I received the games in HD. This year I had to pay an extra $100. No way. I also cant receive HD locals either. The only HD games I get are with ESPN and the NFL network. I paid for the oTA equipment but they never spent much time in attempting to get me coverage. Oh what to do.......
     
  6. Mar 8, 2008 #606 of 634
    stevel

    stevel Dumb Blond TCF Club

    28,197
    28
    Aug 23, 2000
    Nashua, NH
    Dialing in is not required at all, after the first time. If you don't call in, you'll get a daily nag message after 30 days or so and won't get new versions installed. (The updates come over the sat but the command to install comes over the phone.)

    If you get new equipment from DirecTV it will be a lease.
     
  7. EricStratton

    EricStratton New Member

    11
    0
    Jun 5, 2006
    I just got a used Sony SAT T-60 and I just thought I'd add what worked for me in case it'll help anyone out. I was able to make a call out simply using XMan__007's settings (except my dial-in number was different, of course):

    Dial Prefix = *99,
    Call Waiting Prefix = *70,

    This was a whole lot easier than when I set it up for my Samsung SIR-S4120R.

    ES
     
  8. upperq

    upperq New Member

    2
    0
    Mar 28, 2008
    u can use HDVR2by doing all these things

    This is more complex because the modem in the HDVR2 does not support the ,#019 prefix so you cannot slow it down below 56k. To make it work consistantly, you will need to use an external modem and a custom cable.

    I picked up a 28.8 modem on e-bay for about $10.

    To connect to the modem you will need to use the serial port on the back of the DirecTiVo - it looks like a headphone jack. You can use the "TiVo Serial Cable" and a DB9 to DB25 adapter for this, but I don't recommend it because this will require you to pre-program your modem using a computer in order to get it to work. I prefer to make a custom cable and use 2 cross connects to force the modem into the proper mode. The wiring chart is attached.

    To make my cable, I cut and stipped the cord from an old pair of headphones and crimped on an RJ45 connector using the first 3 pins on the RJ45. Then I picked up an RJ45 to DB25 adapter and did my custom pinouts, including the cross-connects. I found this to be easier than trying to wire the stereo plug directly to the DB25.

    Connect the serial port to the modem, and the modem to the phone jack. Then go into:

    DirecTV Central > Messages & Setup > Recorder and Phone Setup > Phone Connection > Change Dialing Options

    Set the Dial Prefix to ",#319" without the quotes. This tells the reciver to use the external modem.

    Make a test call..... occasionall the call will fail for me, but it works about 9 times out of 10.

    ___________
    anime
     
  9. Sep 7, 2008 #609 of 634
    Yogibear

    Yogibear New Member

    5
    0
    Sep 7, 2008
    Bella Vista, Ar
    Hello I am new here, I own a Direct tv/Tivo, had it for a couple years now. My Tivo is:
    Network-Hughes network systems
    platform-series2
    Modal-sd-dvr40
    Software-6.4a

    Bought Vonage in late July and hooked it up early August. Since then my Dvr hasn't connected to Tivo's service for updates. I think it can't get through the Vonage V-Portal. I don't know what to do?

    I also found that I can buy a TiVo Wireless G USB Network Adapter so I can use my wireless internet instead the phone line.
    https://www3.tivo.com/store/accessories.do?WT.srch=1
     
  10. Sep 7, 2008 #610 of 634
    ForrestB

    ForrestB New Member

    824
    0
    Apr 8, 2004
    Yogibear,

    See Stevel's response above - DirecTivo's don't need to be connected to a phone except for activating software updates. Based on past experience - typically DirecTV goes several YEARS between software updates.
     
  11. Sep 7, 2008 #611 of 634
    Dkerr24

    Dkerr24 Lost in Big Bend

    2,450
    0
    Oct 28, 2004
    Okla, USA
    Yogi... that Tivo Wireless G device only works with standalone Tivo units. Won't work with a Directv receiver with Tivo unit (Series 2).
     
  12. Sep 7, 2008 #612 of 634
    Dkerr24

    Dkerr24 Lost in Big Bend

    2,450
    0
    Oct 28, 2004
    Okla, USA
    Jeez... that was a lot of work for something completely unnecessary.
     
  13. Sep 8, 2008 #613 of 634
    Yogibear

    Yogibear New Member

    5
    0
    Sep 7, 2008
    Bella Vista, Ar
    well before I got a email telling me about a reply I call direct tv and they told me get a dsl defuser to slow the connection down. But now I guess I don't need the phone line after all
     
  14. Yogibear

    Yogibear New Member

    5
    0
    Sep 7, 2008
    Bella Vista, Ar
    Can I ask once again what does the phone line does beside ordering shows and movies.
     
  15. ForrestB

    ForrestB New Member

    824
    0
    Apr 8, 2004
    Besides ordering shows and movies, the phone line is also used to activate new Tivo software versions that have been downloaded over the satellite. This happens every few years.

    Movies and shows can also be ordered thru DirecTV's website (no phone line required).
     
  16. Yogibear

    Yogibear New Member

    5
    0
    Sep 7, 2008
    Bella Vista, Ar
    Ok then let me ask you can this Tivo software be activated without the phone once downloaded.
     
  17. Dkerr24

    Dkerr24 Lost in Big Bend

    2,450
    0
    Oct 28, 2004
    Okla, USA
    Nope. It needs the phone call to begin the installation.
     
  18. Yogibear

    Yogibear New Member

    5
    0
    Sep 7, 2008
    Bella Vista, Ar
    then that would be a problem with vonage the next time I get an update. Hope vonage can fix this problem before then.
     
  19. ForrestB

    ForrestB New Member

    824
    0
    Apr 8, 2004
    I'll quote myself "Based on past experience - typically DirecTV goes several YEARS between software updates".

    Please check back in 2010 when this may be a real problem.
     
  20. jrs.reign

    jrs.reign New Member

    6
    0
    Jun 10, 2009
    To affix to the modem you will charge to use the consecutive anchorage on the aback of the DirecTiVo - it looks like a headphone jack. You can use the "TiVo Consecutive Cable" and a DB9 to DB25 adapter for this, but I don't acclaim it because this will crave you to pre-program your modem application a computer in adjustment to get it to work. I adopt to accomplish a custom cable and use 2 cantankerous connects to force the modem into the able mode. The base blueprint is attached.

    To accomplish my cable, I cut and stipped the bond from an old brace of headphones and coiled on an RJ45 adapter application the aboriginal 3 pins on the RJ45. Then I best up an RJ45 to DB25 adapter and did my custom pinouts, including the cross-connects. I begin this to be easier than aggravating to wire the stereo bung anon to the DB25.


    ________________
    ip pbx
     

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