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Using DirecTivo over Vonage (VoIP) - a solution

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by RedGrey, Oct 2, 2003.

  1. bonscott87

    bonscott87 Done.

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    Oct 3, 2000
    My new R10 has been bugging me for a while to dial out so I decided to try this New York number. Well, doesn't me no good since I can't connect to the 800 number to change the area code.

    HOWEVER, on a whim I removed all dialing prefixes. Can you believe the R10 now dials out every time just fine just going direct to my local number with no prefixes? I haven't done a think and I have the old ATA 186 Vonage box.

    So seriously, if you have an R10, give it a try now. Be sure Vonage is set to highest quality first. My HDVR2 still won't dial out but I have that connected via PPP so I'm not worried.
     
  2. JohnM720

    JohnM720 New Member

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    Jul 11, 2005

    The unit was just installed today, but so far have had no luck getting it to dial out. What I find interesting is if I don't use the ,#034 prefix i get call failed could not connect. If I use the prefix I get call failed Busy. The question is - Is it really busy or
    is that a bad message. I cannot even try the Manahattan South number because I cannot get the 1st call to go through to select it from the list. When I get back home tonite I will try again, so maybe if the busy message is real I may have more luck in the evening hours. The memo also shows the ,#034 is entered as the call waiting prefix, but I am also going to try to switch it to dial prefix and see if that helps. If I get it to work I will let you know and if you find a solution let me know also.

    It was an R10 unit that was installed and my Vonage settings are already on 90Kbps

    John
     
  3. restart88

    restart88 New Member

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    Mar 9, 2002
    St....
    Your whim corrected my problem too! Thanks!!

    In my case after I took out the prefixes I set it up to dial a local access number. It would dial out with "detect if phone is in use" switched off. So I tried switching it on but had it dial the access number as a regular long distance number. Hey, it's Vonage - all costs the same! :)

    Anyway it all works fine now. I don't know if it will dial D* but I don't see why not.

    Thanks again for pointing me in the right direction. Later I may go to the PPP serial to PC route but now I'm in no hurry at all.
     
  4. kctivo

    kctivo New Member

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    Jul 19, 2005
    Thanks for the info. This was really helpful. I also had to call Vonage tech support and they did something in the backend to help it along. I now have 2 great services, Tivo and Vonage
     
  5. themediadrop

    themediadrop New Member

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    Jul 21, 2005
    I've been having super problems getting my Series 2 Hughes to connect for the last few months, after doing it quite a few times through March over Vonage's service - not sure what the difference is, perhaps it's that I need the packetization rate changed again or something (I hear it reverts at some points). Needless to say, I've found that no combination of wireless phone jacks or really really long phone lines to the home jack on the router seem to work these days.

    Hoping that the memo discussed above will do some good when the installer shows up on Saturday, because I know how picky they are if they're not able to dial in right away.

    Quick question, though - do the new HDTiVos come ready to roll with IP-based communication, or do I still have to make that first call on a telephone line to get going?
     
  6. restart88

    restart88 New Member

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    I just got a Netgear wireless G 108 Mbps and love it. SA Tivo connected to router by Linksys ethernet because I didn't want to chance problems with the wireless access point. My R10 is working fine with Vonage. When D* gives me something to do with the USB ports I'll move my Linksys to it and get a supported wireless access for the SA.

    But I have read here somewhere that some have set up Vonage, I'm assuming, as wired to all phone outlets? How do you do that? Do you lost quality?

    I've debated getting a 5.8 G extendable cordless phone system but if hard wiring is cheap & easy I might go that route.
     
  7. bonscott87

    bonscott87 Done.

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    Oct 3, 2000
    I just use some RCA wireless modem adapters. They plug into any electrical outlet. So the base unit gets plugged into an outlet near your Vonage box and a phone cord run from the Vonage box to it. Then anywhere you plug in an adapter becomes an instant phone outlet. Works great.
     
  8. gfoulks

    gfoulks New Member

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    Apr 14, 2003
    To enable all phone jacks in your house for Vonage all you need to do is plug your Vonage Phone adapter into any available phone outlet. Now all of your phone outlets are powered by the Vonage phone adapter.

    -CAUTION-
    Before doing this you MUST unplug your house from the telco's network first. If you plug your Vonage adapter into an outlet that is already connected to the telco's network... the voltage on the line will fry your phone adapter.

    To unplug from the telco network simply go to the Network Interface Box and open the Customer Access Panel. Disconnect the cable from the jack(s). I've put a piece of duct tape over the ports with the following caution written on it (Caution Sensitive Equipment Inside- Do Not Connect Phone Port without first notifying owner) just in case the phone company comes around one day, opens the box and tries to connect the network back into the house.
     
  9. restart88

    restart88 New Member

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    Mar 9, 2002
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    Thanks guys! From the sounds of it I might be better off going the wireless RCA route. Just curious, what frequency do they use? I was just afraid it wouldn't work with Tivo.

    I know what you mean about voltage going through the telco lines. If I do totally shut off my landline then I might go the wired route instead.
     
  10. bonscott87

    bonscott87 Done.

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    Oct 3, 2000
    FYI that the wireless RCA jacks aren't really "wireless". It uses the power lines in your house to transmit the phone signal.
     
  11. krausdoug

    krausdoug New Member

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    Jul 30, 2005
    Thanks for all the great information on this topic! I still can't make my Phillips DSR704 (series 2) to make the call. I looked on the back of this unit and it does not have a serial port, but it does have 2 USB ports. Can I use these to connect to my computer? I've heard that DirecTV tivos have all nextworking ports (ethernet and USB) disabled.
     
  12. cactus46

    cactus46 New Member

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    Nov 17, 2001
    Phoenix AZ USA
  13. edishe

    edishe New Member

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    Oct 3, 2003
    san francisco
    I don't have DirectTV - I have Comcast and cannot figure out how the Vonage would work. I tried plugging in the wire that was hooked to the telephone jack to the Vonage box that my phone is hooked up to but the call didn't go through. I am thinking about cancelling Vonage and going back to the Telephone company if this gets too complicated.
     
  14. restart88

    restart88 New Member

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    What Vonage adaptor do you have? Is it the one with the built in router?

    Generally what you would do is plug in a Cat5 cable out of your modem to the Vonage adaptor's WAN and then connect a Cat5 from the PC port to your PC ethernet card. There are other ways but until we know your setup why risk further confusing you?

    Keep in mind that if you have internet access in this setup the problem is likely not with the hardware connections. Also keep in mind that it takes up to 5 minutes for the adaptor to initialize. When the green light quits blinking your phone should work.

    If it still doesn't work, contact either tech support or read the online FAQs at the Vonage site.

    If the hardware is correctly installed but the phone still doesn't work it could be a software issue with your computer, such as Zone Alarm or other such software blocking access. Disable the possibly offending software temporarily to see if that's the problem. If you are using a router make sure its setup is granting access to the adaptor.

    I love Vonage but truthfully you do need a cell phone or a landline as a backup. From my experience 95% of the time it is problem free, and of the other 5% it's usually your ISP connection and not Vonage at fault.
     
  15. bonscott87

    bonscott87 Done.

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    Oct 3, 2000
    Don't *ever* hook up your vonage box to your regular phone jack. You will blow out the vonage box by doing that. It should be one of the first warnings in your quick start guide.
     
  16. DesignDawg

    DesignDawg New Member

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    Aug 9, 2005
    Never say never. Actually, if you want to use your home's existing wiring so all your jacks work, you HAVE to plug it into one of your jacks. --BUT, you are right that you could cause damage that way. You MUST unplug the phone line at your NID first, so you're not getting power from outside. Then, when you plug your Vonage box into a jack, it will power all your jacks, just as your NID once did.

    Actually, that's in the install instructions for the ATT Callvantage service. I don't know why Vonage doesn't officially tell people to do this, too??

    Ricky
     
  17. jkfry

    jkfry New Member

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    Aug 25, 2005
    I have Vonage and a DSL connection (all works great) tv currently set up on dsl land line I want to get directv off that line as every call cost $
    I have only one vonage phone # and don't want 2 lines so I am looking for help on setting that up if possible.

    my tivo box has a phone jack and a usb jack what do I need to add

    oh my phone is connected to the vonage modem and is a extend a phone set up

    please help
    thanks
    Janice
     
  18. restart88

    restart88 New Member

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    Mar 9, 2002
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    I'm not sure you can do it as described with DSL. Wireless jacks maybe. But since DSL uses phone lines won't there still be power coming in? Perhaps you could get a 2nd NIC box and tie the lines into that, so that the only externally powered line is in the DSL box or something.
     
  19. vurbano

    vurbano New Member

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    Apr 20, 2004

    just unplug the phone companys incoming line outside in the box and you can hook up any of the VOIP services, packet8, callvantage, vonage, doesnt matter and use all of the house phone jacks.
     
  20. Zan569

    Zan569 New Member

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    Aug 3, 2005
    OK I'm kinda slow when it comes to computers and setting things up so hopefully someone can help me.

    I just got Dirctv Tivo Samsung DVR Unit is what they gave me. I have vonage though a wireless router with 2 phone ports.

    But now I don't know what to exactly do to get the Tivo to work. I connected a phone cord from the router (phone port 1) to the Directv Tivo box and it couldn't make a call. I tried putting in the prefix ,#019 and it couldn't make the call. Please someone tell me what I am doing wrong and how I can get this to work.
    I've read through this forum and everyone is talking about external modems. Is this something I'm going to have to get to get this to work? Help me please.


    Thank you so much
     

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