1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Using DirecTivo over Vonage (VoIP) - a solution

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by RedGrey, Oct 2, 2003.

  1. stevel

    stevel Dumb Blond TCF Club

    28,197
    29
    Aug 23, 2000
    Nashua, NH
    Yes, as long as it connects to the TiVo server, that counts.
     
  2. rpippen

    rpippen New Member

    1
    0
    May 13, 2005
    RedGrey,

    In your solution for SRS6000 you said to change the dial prefix. When I go to change it it gives me a warning digital PBX systems will damage the units modem.
    Is it ok to go ahead and change it. Also I have a Philips DSR708, if it is ok to
    go ahead and chage the prfix should this solution work on my unit? Thank you for
    your input.
     
  3. scottt

    scottt Macintosh Guru

    202
    0
    Sep 6, 2002
    Springfield, VA
    As an FYI, I just got a DSR 708R/17 yesterday to replace a T-60 that is having the "Call DTV" issue. I hooked it up to my Vonage line (figured what the heck) and it dialed out perfectly. No DSL filter or such required (like my HDVR2 did). It called in, got local numbers for NY, and also made the NY call.

    Phew!
     
  4. super dave

    super dave Upgrade Willy

    6,081
    1
    Oct 1, 2002
    Maple Shade, NJ
    http://www.vonage-forum.com/sutra32343.html#32343


    Sorry for the delay in re-visiting this thread. After the initial feedback we've gotten (mostly from you guys) the NEW firmware is now available to everyone. Simply call ANYONE at Vonage, and just ask them to upgrade your firmware (its all done with a click of a button)

    NOTE -- Try calling from a NON Vonage phone or place a call while your not on the phone, because it will not download the firmware while your on the phone. Also keep in mind after it sends the request it can take 3-7 minutes for it to effectively download and write the firmware successfully. DO NOT turn off or remove power from the device at this point.

    All should work a lot better.

    enigma91884
    Vonage
    Representative

    I have copied and pasted enigma's post to here for anyone that doesn't visit the Vonage Forum.
     
  5. jimest

    jimest New Member

    305
    0
    Jan 27, 2002
    Ohio
    I hooked up Vonage yesterday and my DirecTivo series 1 would not connect, I read the above about the new firmware and immediately called Vonage.

    After talking to 2 heavily accented CSR I got transferred to someone familiar with "TiVo"

    He told me that Vonage had a "Beta" firmware that they were testing and asked if I would like to take part in the test.

    I said sure, he said I should have the new firmware by Monday or Tuesday (it's now 8:20AM Saturday.

    I will wait until Monday and try my DirecTivo call again.
     
  6. super dave

    super dave Upgrade Willy

    6,081
    1
    Oct 1, 2002
    Maple Shade, NJ
    As an update my SAT-T60 has made another successful call. The 2 out of 6 calls that failed happened during the day, all successful calls were placed between 12-7AM. When I had a POTS line the daytime calls had a high rate of failure also.

    So this firmware has helped my machine. The tech has told me they are still tweaking it, but at least it is a start in the right direction. DTV hasn't made any effort to right this problem, that I know of.
     
  7. stevel

    stevel Dumb Blond TCF Club

    28,197
    29
    Aug 23, 2000
    Nashua, NH
    I don't see what DTV could do about it, to be honest. The problem is most likely in the Conexant modem chip.
     
  8. super dave

    super dave Upgrade Willy

    6,081
    1
    Oct 1, 2002
    Maple Shade, NJ
    Checking my Vonage account I still see 20-24 calls a day to DTV. It is posted on the other thread, DTV doesn't care to fix it.

    And if DTV wanted to they could come up with a way for us to use Broadband to call in, after all a majority of the people having issues are VOIP users.
     
  9. keefer37

    keefer37 New Member

    2,233
    0
    Oct 2, 2001
    Durham, NC
    Unfortunately, it's only for those with the Linksys box. I've got a Motorola.
     
  10. austerville

    austerville New Member

    15
    0
    Dec 2, 2004
    I also have a Motorolla. Are there any plans to schedule a firmware upgrade for these units?
     
  11. keefer37

    keefer37 New Member

    2,233
    0
    Oct 2, 2001
    Durham, NC
    When I called in to get the upgrade I asked that, austerville but was told it was still in testing. I asked if there was any list to be a beta tester but he was not aware of one. I am going to email though and ask the same thing.
     
  12. rtlinux

    rtlinux New Member

    1
    0
    May 5, 2005
    OK, I have been looking around in GOD only knows how many forums for a solution to my Tivo/Vonage issue. so DTV connects fine (I know because I have not had issues with scheduling messages, etc) but tivo is the problem or is it. I use a Linksys Pap2 as I did not need another router (d-Link) and a 3-com AP for wireless [which blows anthong linksys or d-link has, I know as I used to have linksys wireless router].

    Tonight I finally got my issue resolved!! after 45 days of late night fights with phone cords, dsl filters, internet searches and hundreds of failed test connections with any number of configs.

    I almost went the external modem route but why??? I don't want a modem in my entertainment center. Besides Tivo does NOT need to connect everyday.

    So here goes how I did it...

    Connected my system to my laptop via homemade serial cable and set my dial prefix to ,#211 (tells my t-60 to use 115k over a serial port). Successfully made 10 DAILY calls with no errors!

    Here is the pinout for the serial cable I made....
    Using a db9 female end and a std 1/8" stereo mini plug make the wiring connection as follows. DB9-pin2 = mini plug tip, DB9-pin3 = mini plug center section, DB9-pin5 = mini plug base.

    see attached doc(S) for detail on configuring windows
     

    Attached Files:

  13. jimest

    jimest New Member

    305
    0
    Jan 27, 2002
    Ohio
    The firmware upgrade did not work for me.

    I have the Linksys RT31P2 and I got the firmware upgrade but after rebooting my system it still will not connect. (DtiVo) So the problem is still there.

    Jim
     
  14. d0choliday

    d0choliday New Member

    1
    0
    May 19, 2005
    Thanks to everyone on this thread for offering solutions. In the end my DirecTivo connected with some fairly simple solutions and help from Vonage. Here's what worked and my specs.

    Linksys RT31P2 phone router
    Samsung Tivo SIR-S4080R
    Comcast broadband internet with a Motorola modem and a Dell wireless router

    1. Called Vonage to ask them for the firmware upgrade. They gave me the upgrade and also lowered my packet size(?) This didn't really help at first, but I have to believe it is now.
    2. I read that people were using ADSL filters so I put a single filter directly in the back of the Tivo box and then plugged my phone jack into that. I agree that this makes no sense since I have broadband cable, but it did work. Perhaps it forces the connection to slow down some?
    3. I used an old modem phone cord roughly 5 feet long as opposed to the one that came with my DirecTivo.
    4. I used NO dialing prefixes. I turned off the check for dial status though and used area code 212 which was a suggestion from the Vonage customer care person. He said since that NY area code is closer to the Vonage center, where all your calls really go, you have a higher chance. I ended up picking the first dial in number offered, Manhattan North I believe.

    Right now I'm getting about 1 in 5 calls succeeding. You may have to just try repeatedly. I get lots of connection failed messages.

    From what I've read I will no longer have to connect the DirecTivo to a phone line unless I want to order PPV (which I don't need since I can order off the internet) or if there is a major software update. Please let me know if this sounds misinformed or wrong though.

    I read an article about 3 months ago where Directv is in the works at developing their own PVR so they can abondon Tivo. I have to think this is the reason why they are not addressing all our problems and enabling USB. In any case, this was all a major pain in the a$$.
     
  15. slweil

    slweil SusanLW

    1
    0
    May 20, 2005
    San...
    Please help! I have a LinkSYS RT31P2, an Airport Extreme Base Station, making my Macs wireless, a PC in the LAN outlet of the Base Station, and a Scientific Altanta cable modem. I've switched all the phones to one base phone that goes directly into the Linksys phone router, and other wireless extensions of that phone, so I could get around the "wireless jack" thing. I tried them and the phones had so much static, it was annoying, and I was using PhonexBroadband EasyJacks. I've tried everything, including disconnecting my phones from the router, and just having the Tivo unit connect directly to the router on a looooooooong telephone cord, and I still can not successfully connect. I tried the ",#019" but it didn't work. Any other suggestions? Any would be of help, I keep getting messages that I need to call in.
     
  16. sdesort

    sdesort New Member

    1
    0
    Dec 28, 2001
    NJ
    I have a DirecTivo Series I, running software 3.1. I have a Linksys RT31P2, Firmware 1.28.00, Voice version 3.1.3(LI). Here is how I got it to work:

    Motorola Cable modem -->RT31P2-->Linksys BEFW11 router/Access Point

    RT31P2 is connected to household wiring, Tivo connected to convenient wall jack with DSL filter in place between Tivo and wall jack

    Tivo set to use NYC number (Manhattan south I believe)

    Tivo set to dialing prefix ',#096'

    Tivo set to call waiting prefix '*99,*70,'

    Vonage Bandwidth saver set to 90Kbps (max quality)

    Using these settings, I have made every test call successfully, and 1 forced daily call. I will see what happens tonight during the automatic daily call.

    This config may have already been successfully used by others here (and used by others unsuccessfully, I am sure), but I thought I would post it in case it helps.

    Good luck!

    --
    Scot
     
  17. screamngiball

    screamngiball New Member

    1
    0
    May 26, 2005
    I can't get communication going here. I have DLS (VoIP) for my phone and internet service. I tried ,#019 and it didn't work. I used a regular phone line and went from the back of my tivo to line one on my ata box. I would love to get some suggestions. Thanks. my tivo box is a sd-dvr40
     
  18. scottt

    scottt Macintosh Guru

    202
    0
    Sep 6, 2002
    Springfield, VA
    Sigh, spoke too soon. In the process of getting my house ready for Verizon FIOS, Verizon cut my Cox cable line (1 day before we left on vacation). Cox ran a brand new line, but now that I'm back, neither TiVo will complete it's TiVo call. I want 6.2!!!!!!


    Guess it was everyone dialing into get 6.2. I'm working just fine now. Got 6.2 too!
     
  19. Foxintampa

    Foxintampa New Member

    1
    0
    May 27, 2005
    Any fios users want to help me start a new forum dedicated to Fios, at fios dot nets?
     
  20. BPatti

    BPatti New Member

    8
    0
    May 18, 2004
    After 6 months of research I finally have the solution to my DirectTiVo over Vonage problem.

    Install a 1-line DSL filter from Home Depot ($5.97) or 2-line DSL filter from Radio Shack ($16.99)
    Set Dial Prefix: ,#104
    Set Call Waiting Prefix: *99

    I have 3 DirectTivo's:
    Directv HR10-250
    Hughes GXCEBOT
    Sony SAT-60

    Each one connected FIRST TIME and EVERY TIME with getting a new number, making a test call and making a daily call. I also tested a Hughes HDVR2 but it did not work.

    If you have problems with your TiVo dialing out over Vonage, do yourself a favor and try this. IT WORKS!!!
     

Share This Page