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Using DirecTivo over Vonage (VoIP) - a solution

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by RedGrey, Oct 2, 2003.

  1. Dec 5, 2004 #381 of 634
    dougw

    dougw New Member

    25
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    Nov 14, 2003
    North Carolina
    I also switched to Vonage with the Linksys Adapter. I tried the following to get it to work with my Directivo2.
    (1) Tried all the codes *70 etc... with the internal modem.
    (2) Installed an external modem using hypter terminal to program it.
    (3) Had Vonage try every setting possible, spent an hour on the phone with them.
    (4) Had Vonage add a fax line and put the tivo units on them.
    Was able to get a little further but nothing really worked.

    Then I tried PPP on my two units and after playing around with the setup everything works great. Of course I have to have my computer on but it works everytime.

    Seem crazy that I had to buy the serial adapter from Weaknees and also the serial to ethernet adapter (guess its the same as buying an external modem) when my house it fully wired for ethernet and I have 2 USB adapters from my old Series 2 SA Tivo units. Why the network can't be made available is beyond me. So all I am saying is PPP seems to be the most stable approach (for the time being) for people with VOIP.
     
  2. Dec 5, 2004 #382 of 634
    steveken

    steveken New Member

    20
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    Apr 24, 2004
    Little Rock, AR
    Well, after thinking about all this, and TRYING to look around on here for information about it, I think I might want to look at the ppp stuff you guys have been talking about.

    Can someone please explain this to me, how to hook it up (briefly for the start), and how much it would cost? The cost part is definitely the big thing. The only thing I have found so far required a $130-someodd part....thats just a bit steep.

    I guess I just need to know the basics on this whole ppp bit if anyone has the patience to try to explain it. Oh yeah, and if you could, let me know about my previous posts question? Here it is in case you can't find it:

    I have an old 28.8 modem sitting in the closet, would that along with the $11.00 cable off weaknees do the job?

    Thanks again!!
     
  3. libenitz1

    libenitz1 New Member

    1
    0
    Dec 10, 2004
    NH
    I REALLY didn't want to have to use an ext. modem for tivo to call home over Vonage.

    Fortunately when I orginally hooked up the box I still had the conventional pots line. I since switched to Vonage to stick it to Verizon once and for all.

    I tried the special dialing instructions after it had problems connecting and they didn't work.

    When I pick up my telephone headset it beeps a few times and then turns to the familiar smooth dial tone.

    Anyway, I inserted a comma in the call prefix section to give the internal modem the chance to hear the dial tone before dialing.

    It worked.

    Hope this might help some people avoid the cumbersome work arounds I've been reading about and dredding.

    I didn't need any other dialing instructions other than the comma (pause).
     
  4. SecureTalk

    SecureTalk New Member

    226
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    Apr 8, 2002
    "QUOTE" --- "When I pick up my telephone headset it beeps a few times and then turns to the familiar smooth dial tone."

    I think the beeps you may be referring to is the stutter dial tone that lets you know you have a voice mail. I'm not sure if it can be turned off or not. With my phone the stutter dial tone is not necessary because my phone has a message waiting indicator light to let me know I have voice mail. Vonage sends some type of signal that tells the phone to light the special light to show there is voice mail. So there is no need to pick up the receiver to check if there is voice mail or not. Once you listen to the voice mail the light goes out. IF it can be turned off somehow it would not interfere with the modem dialing out and yet you could still tell you had messages, assuming you have a phone with a message waiting indicator that is.

    EDIT:

    Oh I wanted to ad that long ago in the early Vonage days, -- ok not that long, but ever since Vonage was available -- Vonage would leave messages for the customers with notices that they wanted to send people. never received a call that just went to voice mail, they just deposited messaged in my voice mail box. It has not happened in two years or so. But if you don't use voice mail because you have an answering machine, call or log in on the net and clear your inbox, the stutter dial tone will clear and you will get a standard dial tone immediately.
     
  5. steveken

    steveken New Member

    20
    0
    Apr 24, 2004
    Little Rock, AR
    Repost since I got no response from the first:
    Well, after thinking about all this, and TRYING to look around on here for information about it, I think I might want to look at the ppp stuff you guys have been talking about.

    Can someone please explain this to me, how to hook it up (briefly for the start), and how much it would cost? The cost part is definitely the big thing. The only thing I have found so far required a $130-someodd part....thats just a bit steep.

    I guess I just need to know the basics on this whole ppp bit if anyone has the patience to try to explain it. Oh yeah, and if you could, let me know about my previous posts question? Here it is in case you can't find it:

    I have an old 28.8 modem sitting in the closet, would that along with the $11.00 cable off weaknees do the job?

    Thanks again!!
     
  6. Reed

    Reed New Member

    8
    0
    Oct 6, 2004
    Wow if I find out you work for Directv with that attitude, I'm going to use a service that doesn't require me figuring out how to get my DTivo to work with my Vonage.

    "Hello TimeWarner, yes, I am a Satellite customer, what special offers do you have going?"


     
  7. aristoBrat

    aristoBrat Active Member

    1,062
    0
    Dec 30, 2002
    Va Beach, VA
    OK, I work for DirecTV.

    Buh-bye.

    Actually, I don't. But I still think it's stupid for people to shake their finger at DTV and say "your product doesn't work over VOIP" when DTV's said all along that it requires a LAND-BASED phone connection.

    Isn't it funny that it's the VOIP providers like VONAGE who are the ones having to make changes (new firmware on boxes, packet timing) and all of a sudden people's DTiVo's are able to dial out?

    Yeah, definately sounds like a DTV issue w/ their product. :rolleyes:
     
  8. steveken

    steveken New Member

    20
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    Apr 24, 2004
    Little Rock, AR
    Ok, we REALLY needed that. It was completely useful. Next time you want to put up a post such as this, please do us all a favor and after you type it, just hit cancel. We don't really need a flame war or a smart ass point of view.

    Thanks.
     
  9. Berry Dow

    Berry Dow Guest

    I know callvantage has made some firmware changes to get DTiVos to dial out.

    Has vonage done anything yet?
     
  10. tbeckner

    tbeckner TiVo Fan

    1,352
    0
    Oct 26, 2001
    Bend, OR, USA
    But I bet you don't understand, just like DirecTV management doesn't understand that people are getting rid of the old technology like landlines and what DirecTV should do is allow the use of the broadband instead of the obsolete technology of a modem. Many young people today, don't even bother purchasing telephone service, they buy cell phones. I am over 55 and I would eliminate my POTS service, if it wasn't for my three DirecTivos. Wake up DirecTV, get with the show and get your you know what out of your you know what. It's 2004, not 1998. I have had cable based broadband since 1998 and VOIP since 2003. It is archaic not to allow the option to use broadband and I don't mean VOIP, I mean straight broadband. Who cares if it never works over VOIP, just give us the option that we already paid for, USB and networking. And yes, we paid for it, the same way that DirecTV paid for it, because it is in the DirecTivo box.
     
  11. aristoBrat

    aristoBrat Active Member

    1,062
    0
    Dec 30, 2002
    Va Beach, VA
    The point of the post was completely useful: the solution to this problem lies with VOIP providers.

    To answer tbeckner's question, yes. Vonage has a firmware update for the Moto boxes and had adjusted some users packet timing which has allowed some users DTiVo's to dial in over VOIP.

    Scroll back 10 months in this thread (when the post of mine that Reed just commented on, adding his own smart ass view) and you'd see that this thread was working NOWHERE towards a solution because quite a few people had made up their minds that this whole issue is DTV's fault because the modem slow-down codes don't work on DTiVo's. That's not the problem. The problem is that VOIP can't handle a high-speed modem connection. Again, I stand by my point that the real solution lies with VOIP providers.

    If weeding thru the sarcasm to find the point of my messages is too much bother for you, feel free to click on the User CP link at the top of your screen at add my name to your Ignore list.
     
  12. aristoBrat

    aristoBrat Active Member

    1,062
    0
    Dec 30, 2002
    Va Beach, VA
    FWIW, I agree. I ditched my landland over a year ago and have had to spend hours hacking my DTiVo's to enable broadband. I shouldn't have to do that.

    So do what you need to do to convince DTV management to change their antiquated philosophy -- I'm NOT defending their position -- but don't buy a product that they sell as "REQUIRES A LAND-BASED PHONE CONNECTION" and start giving them hell because it doesn't work over VOIP. They told you that up front. That's all I'm saying. (And when I say "YOU", I don't specifically mean you, tebeckner. I mean "in general"). :)
     
  13. steveken

    steveken New Member

    20
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    Apr 24, 2004
    Little Rock, AR
    Just out of curiosity, how did you go about "hacking" the DTiVo to work over broadband? From everything I have read, its not really worth the effort just to take the chance of messing up the box.
     
  14. ebonovic

    ebonovic has gone his way...

    11,164
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    Jul 24, 2001
    Tinley...
    Actually... Unless they change the wording to specificaly state: POTS, or explicity state VoIP is not allowed....

    Most broadband solutions are Land Based... Thus technically, a VoIP connections is Land-Based
     
  15. ebonovic

    ebonovic has gone his way...

    11,164
    0
    Jul 24, 2001
    Tinley...
    I wouldn't say that.... Sure it is not "easy" but is not all that difficult either.

    Provided that you work on a backup copy of your hard drive, the risk is minimal, provided you know how to open a computer case.

    The phone piece is just one of the advantages of putting 4.0 on your DTivo, as all the guide data comes down the sat. When you do this, you actualy have to block outbound "calls" of the network card, so it doesn't get terminiated by Tivo.
     
  16. whalerfan

    whalerfan Let's go Whalers!

    147
    0
    Nov 9, 2004
    I have been using Vonage for the past 2 months and love it. The only issue that I've had is that I cannot get my DirecTiVo to work at all. I have a RCA DVR40 and am connected to the phone via RCA wireless jack. I've tried to hard wire to the DTiVo but to no avail. Only once have I been able to make a call to the mother ship. Would love to use the USB ports on the back to make calls but I understand that it's way off in the future or another machine for me. I will tell you this, having a phone bill of $27.15 every month and using all the features that Vonage offers is one heck of a deal. My bandwidth on Comcast has not suffered at all. I run 3.2MB normal and 2.9MB when I'm on the phone. If there's any advice other than what I've read, I'd love to have it. One of the finest things that I've done is to tell SBC goodbye.
     
  17. aristotlewilde

    aristotlewilde New Member

    11
    0
    Mar 29, 2004
    I purchased a modem and Tivo serial cable on Ebay. They arrived, and I had to pick up a gender changer in order to connect modem cable to Tivo cable.

    I set everything up, and Tivo says it cannot initialize modem. I see that no communication lights come on the modem when I do this.

    Anyone have any thoughts?? I am going to try and reprogram the modem myself today (it was supposed to come pre-programmed).

    What software would I use to reprogram the modem??
     
  18. Shape

    Shape New Member

    20
    0
    Jul 4, 2001
    Worcester,...
    Use hyperterminal on a PC. Just make sure that you use COM1 or whatever com port instead of an internal modem. :) You need to program the modem before it will work.

    I have POTS, but my modem is fried in the Tivo, so I'm trying to force a daily call over the external modem. So far it is getting stuck at "Negotiating." :(
     
  19. Okie

    Okie New Member

    4
    0
    Dec 7, 2004
    Rochester, NY
    I recently switched to VoIP through USADatanet and got my tivos to dial out. I have a Telco 211 device from datanet and a DSR6000 and a HDVR2 tivo units. I had to use the external modem for each device to dial out. I will post my configureation below which worked for both models.

    The number dialed 1-212-920-3005 (Manhattan North)
    Set Dialing Prefix ,#396
    Phone Availability On
    Dial Tone Detection On

    I couldn't get this to work with a local number so I tried several locations and the Manhattan North works every time.
     
  20. aristotlewilde

    aristotlewilde New Member

    11
    0
    Mar 29, 2004
    With an HDVR2 how are you able to get it to dial 1+area code?
     

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