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Using DirecTivo over Vonage (VoIP) - a solution

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by RedGrey, Oct 2, 2003.

  1. Oct 8, 2004 #361 of 634
    jmhays

    jmhays New Member

    130
    0
    Aug 19, 2002
    MN
    Brando7778,
    Look here for a picture of the cable you will need:

    http://www.weaknees.com/modem_fix.php
     
  2. lenard

    lenard New Member

    25
    0
    Oct 31, 2002
    New York
    I wonder if there is some correlation between using a cable modem and DSL that may present problems. I use a cable modem with vonage, I just hooked it up and it works 100% of the time.
     
  3. jmhays

    jmhays New Member

    130
    0
    Aug 19, 2002
    MN
    lenard,
    Are you refering to Vonage working 100% of the time or dialing out to DirecTV over a Vonage phone line?

    I have a cable modem, Vonage, a Series 2 Hughes DirecTivo and a Hughes HDTivo. Neither of my Tivos can connect over the Vonage phone line. They both dial, but they never connect.
     
  4. jmhays

    jmhays New Member

    130
    0
    Aug 19, 2002
    MN
    New Update, I bought two external modems to use with my DirecTivo's. Both dial, both connect and both fail on the "Getting Account Access" step.

    Anything else I should try?
     
  5. Enkidu

    Enkidu TivoBuddy

    1
    0
    Jan 15, 2001
    Suwanee, GA
    Well, I read through a lot of this forum, and tried a bunch of stuff to make my directivo and vonage work together. I have the RCA80 directivo (2 of them) and couldn't get a daily call to go through for the life of me. Well, I had read a post earlier about metro city dial in numbers versus rural dial in numbers. Well I live outside of metro atlanta and my area code (678) only had two numbers to rural areas. I couldn't get a good daily call with either of them. So I put in a (404) metro atlanta area code, and got the list. I then put in the first number that came up and now my daily call has been connected for 35 minutes so far and counting. ... before I was lucky if I got 2 minutes max.

    I did have the ,#034 setting also on the dialprefix. But it didn't work for the rural number. But now that I am using a metro number, and the ,#034 it is working a lot better. So, because there is no long distance on the higher tier vonage, maybe you can try putting in an area code of an area that is a metro area, and see if that works better for you.

    Hope this helps someone.
     
  6. Xipper

    Xipper New Member

    20
    0
    Oct 21, 2002
    greater DC...
    You seem to be having better luck with your RCA80 over Vonage than I am. I have a DSR6000, which works perfectly over Vonage, and I just picked up a RCA80. Luckily my old landline hadn't gone away yet due to pending # transfer so I was able to at least get it setup and the software update. Since though I have not been able to get it to dial over Vonage succesfully at all. I have tried al the settings I can think of, the RCA80 fails to connect to the # to get the phone list, otherwise I'd try to use the same # you are.

    Enjoy your luck, for now I will keep my eyes open for an old external modem at pawn shops and yard sales...I just can't justify the $100 people want for them.
     
  7. jmhays

    jmhays New Member

    130
    0
    Aug 19, 2002
    MN
    Xipper,
    No, no, no!! $100 is WAY too much! I just bought two on eBay for an average of $28 each. Both of these included the serial connection cable for my series 2 DirecTivos.
     
  8. holee

    holee Uncertain

    4,381
    0
    Dec 12, 2000
    Raleigh, NC
    Feh. Spent the past 3 days getting the DSR6000 to work over Vonage on Comcast. Tried ,#019, #99 and ,#034 on a Linksys ATA.

    I give up. SBC has me again. Vonage is really neat. It's really cool. And it kills me that I'm switching back to SBC just for the TiVo, but this is too much of a hassle.

    It takes me an average of 30-40 minutes to get through to Vonage CSR. And because I only have one line, I can only test their fixes if I hang up and let the TiVo dial in. The other option is to use up the airtime on my cell phone.

    I'm not interested in doing nay more tweaks or hacks to the TiVo to get it to work with Vonage. Maybe when they fix their network I'll switch back to them.
     
  9. Xipper

    Xipper New Member

    20
    0
    Oct 21, 2002
    greater DC...
    I think the problem isn't really with Vonage, VoIP was never designed to work with anaglog data transmissions. It would be nice if DTV would fix the problem and enable use of the USB ports for network access. DTV is in the best position to fix this problem but they don't seem to have any interest in giving us the featuers that every other Tivo has. (of course this won't help you DSR6000)
     
  10. holee

    holee Uncertain

    4,381
    0
    Dec 12, 2000
    Raleigh, NC
    As much as I'd love to blame DTV for this, I'm going with Vonage. I can't expect DTV to have planned for a VoIP service years before Vonage even came into business.

    Yeah there's things they can do to fix it, but the fact is it's Vonage's onus to adjust to DTV and an analogue world, no tth eother way around.

    I may look into getting a Turbonet adapter though. But not right away. I just cancelled my Vonage service.
     
  11. Xipper

    Xipper New Member

    20
    0
    Oct 21, 2002
    greater DC...
    Its not that DTV should have planned for VoIP, they should have planned for broadband. Tivo obviously planned for this, which is where the HMO and network access on a stand alone Tivo comes in. It wasn't that Tivo added those features to make it work with VoIP, and I don't expect or even want a solution to work with VoIP. I want a solution that works without telephone, analog data transmission is lame. DTV is a digital company, I'd expect them to realize that digital is better...or why don't we all rip these antennas off of the top of our houses and go back to a set of rabbit ears?

    Seriously though, VoIP is a digital service designed to work for what telephony was originally designed for...voice communication. I've worked with developing VoIP services, I know what a nightmare analog data transmissions are to account for.

    Its not as if I am expecting something new and unusual to a DVR.
     
  12. holee

    holee Uncertain

    4,381
    0
    Dec 12, 2000
    Raleigh, NC
    I agree with you that DTV needs to get on the broadband wagon. I misunderstood what you first posted. I can dig that the S1 DTV's don't have broadband support out of the box.
     
  13. Cornholio

    Cornholio New Member

    8
    0
    Nov 16, 2004
    Northeast
    This has been a great thread so far.....

    Just got into Vonage and it's pretty cool and much cheaper than my other phone service.. I didn't really consider the hassle with the Tivo's. Never gave it much thought or problems with DTV...

    I have a Phillips DSR7000R/17 and a Linksys PAP2 ATA.

    So far have tried many things, (not the external modem yet) but with this setting the test call works... Which it never did before...

    Dial in prefix ,#034
    Call Waiting Prefix *99
    Tone/Pulse TONE
    Phone/Avail Det. Off
    Dial Tone Det. Off

    The daily call in, I have tried once and failed while negotiating... Just looked at the screen and it couldn't connect the 2nd time either couldn't connect.. Well it's something, more than a complete failure which was what I had before.. I'll add one of the DSL filters and see what happens, before I get into the external modem route...

    Just tried the DSL filter, no good... :(

    In the next firmware update on the Tivo could they please write a modem speed selection into it... :)
     
  14. Dec 4, 2004 #374 of 634
    steveken

    steveken New Member

    20
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    Apr 24, 2004
    Little Rock, AR
    I have the Hughes DirecTiVo box and the built in modem on it. I got vonage a month ago and have been trying to get the DirecTiVo to dial up off and on since then. Last night, I spent about 3 hours trying to get the damn thing to work. I tried all the codes and variations of the codes that are posted up on here, but haven't gotten one to complete yet. And let me say that, yes, I HAVE read through all the posts I can find on this forums, thats why I am asking now. :)

    I was getting very encouraged by the fact that it would do up until the "Negotiating" phase of the 3rd step. The only problem is that everytime it reaches "Negotiating", it dies after that. I mean, it will sit there and try it for as much as 10 minutes grand total before it stops and says "Failure in negotiating" or something to that effect.

    I have read a few posts on here where people have stated that even if they hooked the DirecTiVo unit back up to a land-line phone, it still sticks at "Negotiating". Is that right?

    Does anyone have any ideas on what I can do to get around this problem? I know it isn't that big a deal, but I just want to get rid of the stupid reminder message telling me that it hasn't made a complete call in a while.

    So, I guess if anyone has anything at all that they can offer me as a hint on what I should do, please PM me or email me or something as I really want to know. This is bugging the crap out of me. THANKS!!
     
  15. Dec 4, 2004 #375 of 634
    jmhays

    jmhays New Member

    130
    0
    Aug 19, 2002
    MN
    I finally broke down and bought an external modem since that looked to be the only way people were getting connected. It worked for me with my DirecTivo.

    Remember, NONE of the dialing prefix codes work on the series two DirecTivo to slow down the modem speed. I have an external modem on my series two DirecTivo and on my HD DirectTivo (HR10-250) and both dial connect and download the updates just like they were connected to a land line.

    I bought both my modems from people on eBay, it looks like there are plenty of these modems available, so don't pay more than $20-30 for the modem and connection kit.
     
  16. Dec 4, 2004 #376 of 634
    Xipper

    Xipper New Member

    20
    0
    Oct 21, 2002
    greater DC...
    Are any of these success stories on the Linksys ATA adapters? Or is it all on Motorolla?

    If you don't mind, any of you that have had success with interal or external modems please state what brand of ATA you are using.

    My series 1 DSR6000R was working perfectly until Vonage swapped out my Motorolla for a Linksys router/phone adapter. It did fix the problem with DMTF tones not working, but it broke the Tivo.

    I plan on getting an external modem or 2 to test this out, but I just wanted to see if anyone has had success with Linksys ATAs or not.

    thanks!
     
  17. Dec 4, 2004 #377 of 634
    strange_69

    strange_69 New Member

    68
    0
    Mar 3, 2004
    steveken,
    If you have a serices 2 DirecTivo then the only prefix that will truely work is: *99,*70 No slow-down codes work with serices 2. Period. I noticed that you did not mention using a DSL Filter. The DSL Filter did the trick for me (Note: I don't even have DSL, I have Cable). Buy a good one from Radio Shack. Since you are getting to the "Negotiating" phase, you are very close to being able to complete a call. Hang in there. Don't be surprised if it take several tries before it finaly completes a call. Just keep thinking about how much money you are saving :D Hope that helps.
     
  18. Dec 4, 2004 #378 of 634
    steveken

    steveken New Member

    20
    0
    Apr 24, 2004
    Little Rock, AR
    I tried the *99,*70...thats what got me to negotiating I think. Yes, I am using a DSL filter on the back of the tivo. Its one that I got with my dsl equipment when I had a dsl connection...I am on cable now. I am thinking I might need to take the filter off maybe...dunno.

    And just for the record, I tried approximately 100 times last night. I worked on it for literally 3 hours...I was at like 84 minutes used on my vonage account, I am not at a little over 200. I think I have given it ample chances to work.
     
  19. Dec 5, 2004 #379 of 634
    strange_69

    strange_69 New Member

    68
    0
    Mar 3, 2004
    Well, that sux. The next step would have to be an external modem or PPP then. Sorry.
     
  20. Dec 5, 2004 #380 of 634
    steveken

    steveken New Member

    20
    0
    Apr 24, 2004
    Little Rock, AR
    I have an old 28.8 modem sitting in the closet, would that along with the $11.00 cable off weaknees do the job?
     

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