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Using DirecTivo over Vonage (VoIP) - a solution

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by RedGrey, Oct 2, 2003.

  1. Billy66

    Billy66 Again with shoelaces

    3,273
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    Dec 15, 2003
    I plug it into the Dtivo backwards because I only have one to worry about. If you have multiple units, one filter can handle the entire house on the back of the MTA.
     
  2. tivocat99

    tivocat99 It's the beach!

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    Apr 30, 2004
    Dallas, TX
    Backwards or forwards when hooked to the MTA? Or does it seem to matter? Thanks.
     
  3. vipergts450

    vipergts450 New Member

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    May 8, 2004
    I don't think you can plug it into the ATA backwards.

    If we're talking about standard DSL filters (the ones that have an RJ11 plug on one end, a wire from the jack to a small box with an RJ11 jack in it) then I think you would put the plug end into the ATA and then all your phones into the filter.
     
  4. tivocat99

    tivocat99 It's the beach!

    142
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    Apr 30, 2004
    Dallas, TX

    Would appreciate any advice/input from those of you who have successfully connected Vonage to your existing telephone wiring. How complicated is this? What is the process? Seems like it would be the easiest way to accomplish DirecTiVO hookup AND get my Vonage to work with my alarm system. OK to email me direct at ccox29@myway.com . THANKS!
     
  5. strange_69

    strange_69 New Member

    68
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    Mar 3, 2004
    Basically all you need to do is find where your POTS wires connect with your home phone wires and disconnect them. You could unplug outside in your junction box but just be aware that someone (telephone man) could plug the wire back in and cause damage to your MTA. Once you have disconnected from POTS then check the voltage on you home phone lines. If there is no voltage then you are good to go. All you have to do then is plug your MTA into you home phone lines. Hope that helps.
     
  6. astribli

    astribli New Member

    93
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    Nov 30, 2001
    Los Angeles, CA
    Well, what a disappointment. Tried both the single and dual DSL filters from Radio Shack to no avail.

    Actually seems like it connects worse using the dual line filter.

    Can pass the test call, but making the daily call either hanges up on Getting Account Status, or downloading messages.

    Even tried using the filter with the external modem and it doesn't help reliability at all.

    So, don't know what the DSL filter is doing for some of you but it isn't helping me at all.

    What phone numbers are you dialing?

    Was thinking that since Vonage has to first go over the Internet to their local site, then out to the various phone switches around the country, I wonder if it makes a difference in what phone number Tivo is calling. Maybe it is possible that some of you are dialing a phone number that is pretty close (distance and number of hops) to Vonage's main site. This would reduce the latency of the signal and therefore increase effective modem bandwidth.

    Thoughts ?
     
  7. astribli

    astribli New Member

    93
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    Nov 30, 2001
    Los Angeles, CA
    Wow, no responses. That's sad.....
     
  8. k2ue

    k2ue Retired RF Engineer

    653
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    May 9, 2002
    Victor, NY
    There is nor reason the DSL filter SHOULD do anything, unless you have DSL (which a Vonage customer wouldn't have by definition -- if he did he would have a POTS line available). I can only speculate that some few portals have far better characteristics that other -- I'm using PPP at some effort and expense because I could find NO magic bullet at my location, including the use of external modems.
     
  9. astribli

    astribli New Member

    93
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    Nov 30, 2001
    Los Angeles, CA
    But others say it has helped them. Maybe due to quantization noise errors in Vonage's digitizer circuitry? Using a filter helps reduce the amount of noise on the line and therefore the better quality of digitizing an analog signal?
     
  10. k2ue

    k2ue Retired RF Engineer

    653
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    May 9, 2002
    Victor, NY
    But when it helps in a non-reproducible way it illustrates that what was being helped is unusual and possibly unique to that case. An example would be induced spikes from being too close to a fluorescent balast -- a filter might help, but it is rare to have such spikes at a problematic level, and removing them doesn't affect the fundamental BW problems of modem-over-VOIP, but it might improve success at that one site.
     
  11. astribli

    astribli New Member

    93
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    Nov 30, 2001
    Los Angeles, CA
    Good point, probably just filtering out some noise. Still don't understand why the internal modem has problems in the first place.

    Since modems were invented, or thereabouts, they have always had the ability to ratchet down to slower speeds if there is too much noise or too many errors. What kind of modem is Tivo using that doesn't know how to do this well? I can't imagine it doesn't have that ability since they have to work in all parts of the country with possibly all sorts of outdated phone lines and equipment.

    Why should using Vonage matter anyway. I send and receive faxes all the time via Vonage without any problems. So what if it is limited to 14.4 or 9.6 kbps. Since I am a Realtor, I sometimes fax 20-30 pages of stuff, that takes 45 minutes, using Vonage with no problems. Extremely rare that I lose the connection.

    Just doesn't add up to me. There must be something funky with the tivo modem.
     
  12. Wisegoat

    Wisegoat Come to the DarkSide

    85
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    May 22, 2004
    Newport...
    1) Is anyone using Packet8?

    They are the #2 company after Vonage. I have had both and other than a different ATA, both are the same. I was wondering if anyone has tried this over Packet 8's service.

    2) Aren't the DSR6000's and the SD-DVR40's the same box, just different names? That is what Weaknees website says.

    I would like to know, as I am sick of the nag screen. Plus I want the HD TiVo and this probably applies to it as well. I would also like to 3.1c update as well. Thanks to all for the help.
     
  13. voodoovid

    voodoovid TiVoholic

    25
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    Apr 20, 2001
    TiVoLaNd
    pornogoat,

    Packet8 does Not work with modems or faxes. As soon as it hears a modem connect signal, it disconnects.

    I've talked to tech support, and they say the hope to have this service available "soon"......

    BTW, I've found Vonage voice service to be far superior to Packet8 (which has way too many lost voice mails, and unexplained failure of phone to ring when called).

    voodoovid
     
  14. astribli

    astribli New Member

    93
    0
    Nov 30, 2001
    Los Angeles, CA
    Voice quality of Vonage is the same or better than the local. People I talk to don't know the difference or in some cases said we sounded better than before. This thing with the modem and Tivo just doesn't add up though. Works with faxes just fine, but Tivo has a problem. Why ?
     
  15. aristoBrat

    aristoBrat Active Member

    1,062
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    Dec 30, 2002
    Va Beach, VA
    A fax transmitting at 14.4kbps and a DTiVo modem trying to connect at 56kbps are entirely two different beasts.

    They've had "We do not currently support DirecTV and TiVo connection through the Phone Adaptor. We anticipate a solution shortly." on their website forever.
     
  16. Wisegoat

    Wisegoat Come to the DarkSide

    85
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    May 22, 2004
    Newport...
    Packet 8 does have the occaisonal phone drop. They have upgraded their servers recently, so the Voice Quaility issues have pretty much gone away. Vonage doesn't have a number near me, so all of my calls were long distance and people had to call long distance to get me. So I cannot even try the modem idea? Oh well, maybe I will have to try Serial PPP.
     
  17. valand_krisban

    valand_krisban New Member

    11
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    Nov 9, 2003
    Midwest
    Once you go to PPP, you'll never go back to the dialup or external modem.

    I have DirecTivo #1 hooked to my PC via serial, but my DirecTivo #2 doesn't have a PC near it, so I'm moving both to serial over ethernet to PPP. The adapters I'm buying are http://www.neteon.net/prod.asp?p=18. There may be other brands and dealers, and I'm not endorsing this one in any way as I have no history with them or the actual product yet.

    I've used similar adapters to hook HP-UX servers to Fanuc controllers on the shop floor over long fibre runs. They worked execellent. I hope these will work as good for the DirecTivos. Granted, this setup may seem like overkill, but they are cheaper than buying PC's, quieter than PCs, less bulky than PCs, and you will only need 1 PC stashed out of site/ear shot that can see all of the serial adapters and do the PPP. The adapters even have a Linux tty device driver in case you live outside the Gates world (I often do).
     
  18. k2ue

    k2ue Retired RF Engineer

    653
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    May 9, 2002
    Victor, NY
    I'm using that Serial-over-ethernet adapter (with an additional segment over HomePlug ethernet-on-powerline) with complete success. Just stick with all fixed IP's to keep it painless.
     
  19. valand_krisban

    valand_krisban New Member

    11
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    Nov 9, 2003
    Midwest
    Thanks for the feedback!
     
  20. ckelly5

    ckelly5 Denny Crane

    339
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    Feb 26, 2004
    Boston, MA
    quick update. I responded to another post regarding no phone line setups, and thought I should update here too.

    ...

    I tried everything to get a consistent connection, including external modem, DSL filters (people say they have worked!) on the vonage connection. I would occasionally get a solid connection and the "C" software would start downloading. It took about 6 weeks of these connections and about 800 minutes of Vonage time, but I was able to get the full download. Kinda funny because that finished downloading the day after I decided to get a landline. I was fed up with it not consistently connecting. Verizon let me get a basic line with no frills and no long distance (just locals and 800 #'s - exactly what I needed) for $19/ mo which was only a few bucks extra than the base Vonage package. For me it was a matter of simplicity when it was all said and done. I feel that the benefits of having a landline for DTivo outweigh the cost, especially after everything I went through in an attempt to get it working.

    at least until the dtivo software is updated again to allow broadband connections via USB ;)
     

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