1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Using DirecTivo over Vonage (VoIP) - a solution

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by RedGrey, Oct 2, 2003.

  1. Apr 1, 2004 #201 of 634
    pigvig

    pigvig TiVo Underling

    68
    0
    Sep 3, 2001
    Houston, TX
    Yes, I have another. I just need to reprogram it and test.

    Thanks!
     
  2. Apr 1, 2004 #202 of 634
    PrimusSucks

    PrimusSucks It's a band...

    9
    0
    Mar 10, 2004
    Any FWD (freeworlddialup) success stories?

    They let you call 1-800 numbers without any plan. I tried yesterday, no success though.
     
  3. Apr 1, 2004 #203 of 634
    cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    I'm glad that using an NE Coast access number worked for you, wolftroy. My reasoning for using NYC was because I figured that the Vonage main switch was in or around Edison, NJ. Using a local Phoenix access number would introduce twice as much delay since the call would have to go through twice as many routers/switches to go from Phoenix via the Internet, to NJ, and then back to the Phoenix local access number.

    And therefore, using a number close to NJ would eliminate much of delay introduced by the Internet.

    Just my theory. :)

    John

     
  4. Apr 1, 2004 #204 of 634
    pigvig

    pigvig TiVo Underling

    68
    0
    Sep 3, 2001
    Houston, TX
    Are you saying/thinking that Vonage calls in Phoenix travel through the internet to a POTS switch in New York?
     
  5. Apr 1, 2004 #205 of 634
    cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    All calls made on Vonage travel via the internet to Vonage's main switch which I believe is in New Jersey. How it goes from the Vonage switch on to the Public Switched Telephone Network, PSTN, I don't know.

    However, using Vonage to make the TiVo Daily Call using a local Phoenix number would at the very least route over the Internet to NJ and either via the PSTN or over the Internet back to the local Phoenix access number. The receive data from TiVo would then travel to the local access number back to the Vonage switch and come back over the Internet to my TiVo.

    These delays caused by the Internet are tough for 56k modems with send and receive data. So by cutting the distance traveled by the Daily Call and slowing modems down with the external modems, for instance, many of us have found success with Vonage. Overall, slower external modems are more tolerant of the Vonage/Internet delays. My HDVR successfully completes its calls with a USR 33.6 external modem and the local Phoenix access number.

    And on my series 1 TiVo after it quit working with local Phoenix numbers with its internal modem and then trying with the NYC number, it began completing its calls again. There are so many variables on Internet connections though, it is hard to say that one size fits all.

    I hope this overly simplified explanation is reasonably clear?

    John

     
  6. Apr 1, 2004 #206 of 634
    pigvig

    pigvig TiVo Underling

    68
    0
    Sep 3, 2001
    Houston, TX
    Yes, the clarification helped. I had no idea Vonage had only one main switch into the POTS/PSTN.

    BTW/FYI - I tried another modem today (56k instead of a 28.8) and my calls are working now! Hopefully this ordeal is behind me.

    Now I just need to replace the 56k modem I borrowed from a friend ;)
     
  7. Apr 1, 2004 #207 of 634
    qposner

    qposner New Member

    236
    0
    Sep 28, 2003
    Vancouver, WA
    I have my external modem set-up and ready to go. It will dial out to the access # programed into the DTivo, but I get a "you've reached a disconnected message". Therefore, I cannot connect to anything. Does anyone know an access # I can put in? If so, how do I change the faulty one already there?

    Thanks,
    Quinn
     
  8. Apr 1, 2004 #208 of 634
    qposner

    qposner New Member

    236
    0
    Sep 28, 2003
    Vancouver, WA
    OK, I got it to dial out and connect (I was putting a ,#319,1360" and got rid of the ",1360" (area code). Anyhow, it has sat on "negotiating" for 5 minutes now. How long does it take to get the local #'s????
     
  9. Apr 1, 2004 #209 of 634
    pigvig

    pigvig TiVo Underling

    68
    0
    Sep 3, 2001
    Houston, TX
    I had this happen once. For some reason the call just got stuck. I reset the modem, waited for the Tivo to time out, tried again and it worked.

    I bet most Tivos dial out multiple times to complete calls sometimes.
     
  10. Apr 1, 2004 #210 of 634
    qposner

    qposner New Member

    236
    0
    Sep 28, 2003
    Vancouver, WA
    Yeah, it finally connected and I received my local #'s. I tried to force 2 daily calls and it will not connect stating it is still dealing with the last call and then goes into "Housekeeping" mode. It had a call scheduled for 7:15pm PST but it ailed. Another one is set for 12:15 tonight. I guess I will see how that goes tomorrow morning.
     
  11. Apr 2, 2004 #211 of 634
    qposner

    qposner New Member

    236
    0
    Sep 28, 2003
    Vancouver, WA
    I am using #319 for the external modem setting. Is there another setting that will help it continue to negotiate? While I can easily complete a test call, my daily calls are not going through and I cannot force a daily call. Any help is appreciated.

    Thanks,
    Quinn
     
  12. Apr 3, 2004 #212 of 634
    Lenco

    Lenco New Member

    18
    0
    Oct 21, 2003
    Massachusetts
    Quinn,

    I assume that since you are posting in this thread that you are using Vonage.

    Have you checked the bandwith setting on your Vonage account? Set it to maximum.

    Also, have you tried different TiVo phone numbers? If using Vonage, long distance should not matter.

    Make sure that the number being dialed always starts with the number 1, ie, 1-123-456-7890. this is an option when you select a new dialing number.

    Remove all but the ,#319 from the dialing options.
     
  13. Apr 3, 2004 #213 of 634
    qposner

    qposner New Member

    236
    0
    Sep 28, 2003
    Vancouver, WA
    I just bumped it up to the highest bw setting. I'll try to force a call later tonight to make sure the change takes place.

    Thanks for the advice Lenco.

    Quinn
     
  14. Apr 4, 2004 #214 of 634
    qposner

    qposner New Member

    236
    0
    Sep 28, 2003
    Vancouver, WA
    Well, the BW is set as high as possible but I still cannot complete a daily call. Its gets about 30min into its download before I get a "call interrupted message". I have tried various other area codes, but with the same result.
    Any further thoughts/insights?
    Thanks,
    Quinn
     
  15. Apr 4, 2004 #215 of 634
    Lenco

    Lenco New Member

    18
    0
    Oct 21, 2003
    Massachusetts
    Hang in there Quinn!

    I just went through the same thing!

    I took me most of an afternoon to get that download to complete. Just keep making the daily call. I believe that each time you connect you get more and more of the download. It should be downloading 3.1.1c (if you are at 3.1.1b now). When complete you will see "Pending".

    Do a restart, the software will automatically install.
     
  16. Apr 4, 2004 #216 of 634
    cactus46

    cactus46 New Member

    770
    0
    Nov 17, 2001
    Phoenix AZ USA
    Quinn,

    Try a slower modem speed with a Dial Prefix of ,#396. See if that will work better for you.

    John

     
  17. Apr 5, 2004 #217 of 634
    qposner

    qposner New Member

    236
    0
    Sep 28, 2003
    Vancouver, WA
    I MIGHT be in. When I awoke this am, I checked the status. It said the system is "pending restart". I assume that means it downloaded everything and is waiting until 2am tonight to restart. Correct?

    Thanks again,
    Quinn
     
  18. Apr 5, 2004 #218 of 634
    Lenco

    Lenco New Member

    18
    0
    Oct 21, 2003
    Massachusetts
    Actually, you can restart anytime! No need to wait.
     
  19. Apr 5, 2004 #219 of 634
    qposner

    qposner New Member

    236
    0
    Sep 28, 2003
    Vancouver, WA
    I assume a restart will retain all of my SP's, etc?
     
  20. Apr 5, 2004 #220 of 634
    aristoBrat

    aristoBrat Active Member

    1,062
    0
    Dec 30, 2002
    Va Beach, VA
    Yup. The only thing that should happen after your restart is that you have a newer version of software than you did before you start. The process is supposed to be seamless for the average person (unlike us TiVo freaks that are always poking around the menus) -- they more than likely wouldn't even know that it happened.
     

Share This Page