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Unexpected Reboot

Discussion in 'TiVo Roamio DVRs' started by brianric, Aug 30, 2013.

  1. restanim

    restanim New Member

    5
    0
    Dec 26, 2007
    Central New...
    crxssi,
    Where do you get the failure history that you post?
     
  2. crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
  3. crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    Problems fixed with the updates!
     
  4. DCIFRTHS

    DCIFRTHS I dumped SDV / cable

    2,119
    0
    Jan 6, 2000
    New York
    Great news!
     
  5. jadziedzic

    jadziedzic Member

    89
    0
    Apr 20, 2009
    Interesting - my Roamio has rebooted twice in the last few days, and it appears (from the network status screen) that the last reboot happened at the time of the most recent network connection. Odd thing is, my TiVo is connected via component cables ...

    I've added a Mini within the past week, so I wonder if there's a connection?

    I've forwarded the info to Margret; maybe they'll see something.
     
  6. ronamay

    ronamay New Member

    2
    0
    Oct 13, 2013
    We are still having this issue and I think we have the newest update on our Roamio Pro. I love all the features of this Tivo except for reboots... cutting off recordings, putting all tuners on the same station even if I left tuners on specific stations for a reason, and when I turn on the tv it's in reboot mode almost every time. Ugh! I'm frustrated for sure but my husband is about to really lose it!

    We have a Samsung LED Series 6 - 6350.
    I've signed up for the beta fix and sent an email to TivoMargret

    Please fix it Tivo!!!
     
  7. crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    The reboots caused by HDMI have been fixed and this is already confirmed. If you are talking about reboots caused by something else (like Netflix), I don't know. There is also a possibility your unit is just defective...
     
  8. ustavio

    ustavio New Member

    192
    0
    Oct 19, 2013
    I have also been experiencing random reboots. Mainly every time I use Netflix. I was just watching Netflix and dropped out with a "we're having trouble with this title right now please check again". I backed out to the Tivo menu to be greeted by a C133 error (apparently a loss of internet connection).... but I was also on my computer at the same time and did NOT lose my internet connection. There was some drop in the connection on Tivo's end. There is something hinky going on with Tivo and/or Netflix and it is an on going problem that has nothing to do with HDMI. I have doubts it is a defective unit unless there are a LOT of defective units out there.

    Out of all the Tivo units I've ever owned, the Roamio has been the most temperamental. Instead of introducing new features, perhaps they should insure the basics work properly regardless of which television or cable provider one uses.
     
  9. DCIFRTHS

    DCIFRTHS I dumped SDV / cable

    2,119
    0
    Jan 6, 2000
    New York
    I am having the same problem, but I thought it was my router. When this happens, I lose all internet connectivity, and have to reboot the router.

    I also can't get 1080p/24 anymore. I posted about this here as I used to get 1080p/24 before the update. I have to admit that I did disable 1080p/24 a while ago due to the TiVo blanking out when streaming in /24.
     
  10. ustavio

    ustavio New Member

    192
    0
    Oct 19, 2013
    I reviewed my reply to your post and felt I may have come off a little snarky regarding your thoughts on a defective unit. It wasn't intended and I apologize if it seemed that way. I moving into the "hair-pulling" phase with this one issue and truly do appreciate your feedback. Every piece if information is valuable and contributes toward a solution to the puzzle. I only wish Tivo and/or Netflix were as helpful as the folks on this forum.
     
  11. ustavio

    ustavio New Member

    192
    0
    Oct 19, 2013
    Believe me, I can empathize with your frustration. I just sent a note to tivo margret and hopefully she will be more helpful than CSR at Tivo and/or Netflix.
     
  12. aaronwt

    aaronwt UHD Addict

    19,162
    20
    Jan 31, 2002
    Northern...
    I just had my first unexpected reboot tonight of my Roamio Pro. It happened a few minutes before 9PM. So my 9PM recordings had the first 3 minutes cut off. Luckily The Walking Dead and Homeland are repeated in a couple for hours.

    The only thing different I did this evening was to use the TiVo app on my Nexus 7 with my Roamio. I'm guessing that caused some issue since I have not run into this before.
     

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