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Unable to transfer recordings

Discussion in 'TiVo Premiere DVRs' started by jfharrison, Dec 29, 2012.

  1. jfharrison

    jfharrison Member

    92
    0
    Dec 30, 2006
    I have a Series 2 that I am replacing with a Premiere and I want to transfer saved recordings to the Premiere. The Series2 connects to my network via the Tivo usb wireless adapter. The Premiere is connected to my network via an ethernet cable. All the network settings and Media Access Key are correct.

    When I try to connect to transfer I get the error "My Shows could not be displayed because of a network problem". Other than the fact that there is no My Shows on the Series 2 (which is the same as the Series2 'Now Playing List') it should not matter IMO.

    What is preventing the systems from talking to each other?

    Thanks, Jon
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay

    6,724
    8
    Apr 6, 2000
    SF Bay Area
    Try rebooting both Tivos and possibly the router.
     
  3. jfharrison

    jfharrison Member

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    Dec 30, 2006
    Thanks, but I've already tried that.

    Also, on my computer with Tivo desktop loaded I can see both Tivos and transfer recordings from each of the Tivo's to the computer. But the Premiere does not want connect to the Series 2.

    Jon
     
  4. lpwcomp

    lpwcomp Active Member

    8,075
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    May 6, 2002
    John's...
    Have you assigned fixed IP addresses to both TiVos?
     
  5. jfharrison

    jfharrison Member

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    Dec 30, 2006
    I have a fixed on the Series2 and using dhcp for Premiere.
     
  6. L David Matheny

    L David Matheny Active Member

    1,588
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    Jan 29, 2011
    SE Ohio
    Make sure your router has the latest firmware available for it. And search here for posts regarding router settings that can cause problems. I don't remember enough about that to be more specific, but try "broadcast" or "multicast" as one of your search terms.
     
  7. jfharrison

    jfharrison Member

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    Dec 30, 2006
    Thanks for the search suggestions. Do you mean search all forums or just this forum?

    The reason I posted to begin with is my initial searchs - and now a search for 'multicast' results in threads that have anywhere from several hundred to 10's of thousand of replies. Sure wish there as a way to wade though those threads faster than a pagedown.

    Since the Premiere does see the Series2 but does not connect when it is selected, and it does connect to 2 of the computers on my network I just have something odd set or not set on one of the Tivo units.

    Recapping: Series 2 can see & access WinXP computers on my network. Premiere can see & access WinXP computers on my network. Series2 can see Premiere. But Premiere cannot see Series2.

    If there was a problem with broadcasts then I don't think the above connections would be working.

    Jon
     
  8. lpwcomp

    lpwcomp Active Member

    8,075
    2
    May 6, 2002
    John's...
    Couldn't hurt to assign a fixed IP address to the Premiere and it might help.

    The most recent post had conflicting information. It said that the Premiere could see the TiVo 2 but not connect but then the recap said it couldn't see it.
     
  9. ThAbtO

    ThAbtO TiVoholic by the bay

    6,724
    8
    Apr 6, 2000
    SF Bay Area
    Any new Tivo added recently will take up a day to get the Media Access Key and transferring services working.
     
  10. jfharrison

    jfharrison Member

    92
    0
    Dec 30, 2006
    Good, I'll do that and see what happens. The series2 is a static ip wireless connection. I have the Premiere set for dhcp wired. I'll change that to static ip.

    What I meant (why can't I type as fast as I think?) is that the Premiere see's that the Series 2 exists. It displays it's host name. Selecting to show recordings fails with the message I originally posted.

    Thanks, Jon
     
  11. jfharrison

    jfharrison Member

    92
    0
    Dec 30, 2006
    It's been about 18 hrs since I activated. The Media Access key shows in the Premiere - I did not have to input it. It is the same as the one in the Series2. One of the diagnostics screens show that I'm activated so I presume enough time as gone by. Maybe I just need to wait longer.

    Meanwhile, I'm copying some Series2 recordings to my computer and intend to copy them from the computer back to the Premiere. I hope that idea is a viable solution.

    Jon
     
  12. LynnL999

    LynnL999 Member

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    2
    Oct 7, 2002
    Irvine,...
    I had the exact same problem (with an HD instead of a S2) when I added my Premiere. Give it a bit more time, and force connections on both machines. If you have any unactivated TiVos on your network, go ahead and disconnect those at least temporarily. Eventually it worked for me.
     
  13. jfharrison

    jfharrison Member

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    0
    Dec 30, 2006
    Thanks for this comment. I've been beating my head about my inability to figure this out, changing ip settings, resetting all the devices, forcing connections, etc, etc. The DVR sez I have an account and it shows up in "manage my account". But I just looked again, more thoroughly, and it sez "activation in progress, check again in 24 hrs".

    So maybe "give it more time" is the answer.

    Thanks, Jon
     
  14. cmshep222

    cmshep222 Member

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    Feb 18, 2005
    I had the same issue as you...TivoHD and XL4. Verizon Fios actiontec router. Tried everything to fix, nothing worked...and Tivo even sent a replacement XL4 to me. But before the replacement got here, the machines suddenly COULD see each other again (basically started working on it's own).

    My opinion...give it time and see what happens.
     
  15. Bierboy

    Bierboy Seasoned gas passer

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    Jun 12, 2004
    Quad Sillies
    I waited a week before I tried to transfer recordings from the new XL4 to our HD. Worked fine...
     
  16. jfharrison

    jfharrison Member

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    0
    Dec 30, 2006
    To followup on my post, I removed the Tivo Wireless device and hooked everything up to the same hub with ethernet cable. I also confirmed that my subscription had been posted against my credit card account. Apparently at the time I originally posted even tho the payment had been accepted the actual transfer of the funds was in limbo.

    Everything is working now.

    Thanks to all for the suggestions
    jon
     

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