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Unable to transfer programs longer than one hour from Tivo HD to Tivo Premiere

Discussion in 'TiVo Premiere DVRs' started by Br@inst0rm, May 26, 2014.

  1. squint

    squint New Member

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    Jun 15, 2008
    Oh, but if I wasn't doing a "direct transfer," my experience wouldn't be relevant:

     
  2. lpwcomp

    lpwcomp Active Member

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    May 6, 2002
    John's...
    So the connection is through a total of 4 switches.

    I there any way you could temporarily move the THD and connect it to a port on the same switch to which the Premiere is connected? If the problem is still there, try using the Linksys switch.

    If the problem is gone, try adding in switches one at a time until the problem once again manifests. IOW, try and isolate. Of course, this is going to be a time consuming and tedious process, and reduce the usability of the TiVos.
     
  3. lpwcomp

    lpwcomp Active Member

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    May 6, 2002
    John's...
    :rolleyes: It would still be a direct TiVo-TiVo transfer. Why do you think otherwise?
     
  4. squint

    squint New Member

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    Jun 15, 2008
    How am I not doing a direct Tivo-Tivo transfer?
     
  5. lpwcomp

    lpwcomp Active Member

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    May 6, 2002
    John's...
    :eek: Sorry, I misread your first post and thought you were going THD to computer to Premiere. Severe Senior Moment.

    On a more positive note, earlier I started a THD to Premiere transfer of a 2-hour, HD recording (size 14.13GB) and it completed with no problems. Wired connection involving a total of 3 10/100 switches.
     
  6. Br@inst0rm

    Br@inst0rm New Member

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    May 26, 2014
    Florida
    The Tivos are located in separate rooms. I could bypass one swith for the Premiere if I went into the attic and plugged the ethernet cable directly into the router (only the cables are in the attic). I could also bypass the linksys switch to plug the HD Tivo into a line coming directly from the router as a troubleshooting step.

    Maybe I just need to bite the bullet and purchase wireless adapters for each Tivo to bypass the switches all together. If the issue occurs again, then I could follow up with tech support.

    So I tried a transfer with the Premiere having a fixed IP but the transfer is at 1:15 and not making any further progress.
     
  7. lpwcomp

    lpwcomp Active Member

    8,081
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    May 6, 2002
    John's...
    I was suggesting temporarily relocating the THD.

    Wireless has issues of it's own.


    Did you reboot everything after assigning the IP address? Both TiVos and all of the switches.

    Have you tried a THD to computer transfer?
     
  8. squint

    squint New Member

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    Jun 15, 2008
    Have you tried transferring different shows or are you always trying the same one?

    I know it seems obvious but I just wanted to throw that out there.
     
  9. Chris Gerhard

    Chris Gerhard Active Member

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    Apr 27, 2002
    AR
    I started a second transfer from TiVoHD to TiVo Premiere, a 3 hour program. This one completed without issue.
     
  10. Br@inst0rm

    Br@inst0rm New Member

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    May 26, 2014
    Florida
    Good suggestion. I tried transferring the first episode if the new 24 and the UFEA Championship Soccer game this past weekend.
     
  11. Br@inst0rm

    Br@inst0rm New Member

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    May 26, 2014
    Florida
    I did reboot everything. I haven't tried relocating the Tivo HD yet. I've ordered a copy of Tivo desktop. I'm waiting for it to be shipped.
     
  12. lpwcomp

    lpwcomp Active Member

    8,081
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    May 6, 2002
    John's...
    There are free (and IMHO better) alternatives to TiVo Desktop. And no need to wait for shipment. Even the free version of TiVo Desktop would be sufficient. Or You could just use your browser.
     
  13. Br@inst0rm

    Br@inst0rm New Member

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    May 26, 2014
    Florida
    I relocated the Tivo HD to another jack in the house. Still have the same problem. All programs transfer fine except those > 1 hour.
     
  14. nooneuknow

    nooneuknow TiVo User Since 2007

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    Feb 5, 2011
    Cox Cable...
    Some interesting reading here, and a "senior moment"...

    I don't recall there being any pre-Roamio issues with "Green" switches, which were on the market, and in use, before the Roamio came out, and then had major issues with them.

    AFAIK & TTBOMK, TiVo addressed the issue, fully. I'm seeing a lot of people dredging this outdated issue into the here and now, like as if it was never fixed, over many threads, on differing subjects, and in relation to TiVo models that didn't have issues with them.

    IEEE 802.3az - Is the standard for "energy efficient ethernet" AKA: "Green".

    Wikipedia page devoted to it: http://en.wikipedia.org/wiki/Energy-Efficient_Ethernet

    It's not much to take in, and is worth reading. I'd like to try and stop the game of "telephone" going on, which is propagating around, and may cause a lot of confusion and misinformation about the Roamio-only, already-addressed issue with Green switches.

    Moving on...

    Usually, a transfer that keeps stopping at the same point, is due to that recording having an A/V glitch at that point, and the transfer chokes on it.

    Turn it around and look at the problem from another direction:

    Could the receiving TiVo have a bad sector on the drive, something corrupted within the databases, or that TiVo possibly just "think it doesn't have enough space"?

    I'd suggest using KMTTG to bulk-delete the Recently Deleted folder contents, on both TiVos, then reboot both. A KS52 (Emergency software re-install) is the safest way to initiate database repairs, and least likely to cause a GSOD boot-loop, like KS57/58 sometimes will do.

    If that doesn't do the trick, then I'd suggest the next step be clearing program information & TDL, from the reboot menu. Again, I'd do this on both TiVos. Recordings will not be lost, Season Passes will repopulate, and thumb ratings will remain. I'd suggest also clearing the thumb ratings and suggestions, as they have hooks into the databases. If you are OK with clearing them, I'd make that something to do BEFORE a KS52 (for maximum results).

    I have very little belief that transfers being cut at the same time has anything at all to do with the network, switches, or if they happen to be "green" switches.
     
  15. worachj

    worachj Active Member

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    Oct 13, 2006
    Eagan, MN
  16. telemark

    telemark New Member

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    Nov 12, 2013
    Could you clarify, does it stop when the program length is 1 hour, or when the transfer has been going on for 1 hour?

    > My Tivo HD has a fixed IP but the Premiere is dynamic. For whatever reason, I had to set up the Tivo HD settings manually.

    This could be a red flag.

    What happens when you set them both to DHCP?
     

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