1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

TWC Hawaii moving all HD to SDV

Discussion in 'TiVo Series3 HDTV DVRs' started by HiKent, Aug 27, 2007.

  1. Sep 21, 2007 #41 of 436
    Hyrax

    Hyrax New Member

    112
    0
    Sep 1, 2007
    I disagree, a TvioHD can be got for a couple of hundred and change - a bargain even if you only get OTA HD (like I do). On the other hand, S3 sales could well suffer until they announce their SDV solution.

    Myself, I'd buy a S3 tomorrow (with the $200 discount) if I had more than 1 TV in my house.
     
  2. Sep 21, 2007 #42 of 436
    MickeS

    MickeS New Member

    25,884
    0
    Dec 26, 2002
    AZ
    Of course people are clueless. Why would they even suspect that they can't get the channels they pay for, using the federally regulated hardware?
     
  3. Sep 21, 2007 #43 of 436
    jsnow789

    jsnow789 New Member

    29
    0
    Sep 29, 2003
    I don't know... Kevin Martin seems like he is pretty much doing everything he can to make sure we are NOT locked into a stb.

    I think letters to the FCC are VERY important and specifically sent to him. Use the link in the 'Who Killed Tivo to Go' thread to send an email about SDV. While it may not help in the immediate case for TWC in Hawaii, it may help get the USB solution to the market faster, esp if it means they are not fined for violations (which I think TWC are in line for).

    (can't direct link just yet :) )
     
  4. Sep 21, 2007 #44 of 436
    lew

    lew Active Member

    3,961
    3
    Mar 12, 2002
    SDV allows a cable system to offer more channels within the bandwidth available.

    Every customer that doesn't use a cc DVR (and the few that use a cable card TV) benefits from SDV. What % of users are in each category? Do you think even 1% of the customers currently use cable cards?

    Customers can complain but I suspect the response will be something like this change allows us to offer more channles to more then 99% (lower this % to whatever number you think is applicable) of our customers.
     
  5. Sep 24, 2007 #45 of 436
    is2scooby

    is2scooby New Member

    12
    0
    Dec 26, 2002
    Honolulu, HI
    1 hour until D Day. :(
     
  6. Sep 24, 2007 #46 of 436
    renkablue

    renkablue New Member

    117
    0
    Sep 16, 2007
    Interesting that you post that Google is wiring SF for wireless....Verizon has a contract with the City of Houston (Texas) for the whole city to be wired wireless.
    It's not in place yet, but it will be interesting to see this....apparantly this type of service is happening throughout the major cities. :cool:

    Not Verizon - it is Earthlink
     
  7. Sep 25, 2007 #47 of 436
    pashasurf7873

    pashasurf7873 New Member

    69
    0
    Sep 22, 2006
    Hawaii
    Well, the 24th is behind us and my HD channels are still working. Yesterday was to be the D-day in Hawaii for Tivo S3 and HD owners...

    Keeping fingers crossed for a miracle.
     
  8. Sep 27, 2007 #48 of 436
    s1_junkie

    s1_junkie New Member

    40
    0
    Sep 27, 2007
    Yesterday I visited my local TWC office in Kona (Big Island, HI) to grovel for a CableCard appointment and to sign up for TWC's HDTV package. SDV has not been implemented in Kona.

    I was told TWC no longer sell the combination CableCard and HDTV . Seems like a clear violation of the intent of both the FCC mandate on HDTV and the FCC mandate on CableCard.

    If anybody is having similar problems, the Hawaii State, Department of Commerce, CATV section has a web complaint form. Google for 'hawaii state cable television division complaint' (I am a new member and am not allowed url's).
     
  9. Sep 28, 2007 #49 of 436
    quick

    quick New Member

    24
    0
    Jun 1, 2004
    This is not completely related to this thread but may be of interest (if it's not known already).

    I was talking with TiVo level 2 tech support last night (waited 1hr on hold), had a big list of questions...

    I asked about SDV and is it a hardware limitation of the TiVo that would not support it or software, then I asked: Does the TiVo HD have the hardware capability to send data out.

    She was kind of vague but said this.. : We are working on a solution for this and it would be some kind of adapter since it would be a hardware limitation that would plug into the unit.

    How it would plug in or if this is just BS I don't know... the lady actually hung up on me after asking about TiVo to go... lol. I think I asked one too many questions...
     
  10. Sep 28, 2007 #50 of 436
    HiDefGator

    HiDefGator New Member

    1,851
    0
    Oct 12, 2004
    search for usb dongle and you should find the threads talking about it. I believe the dongle has to come from the cable company and may need to be different for each cable company out there. i'll be surprised if you see the dongle this year.
     
  11. Sep 28, 2007 #51 of 436
    s1_junkie

    s1_junkie New Member

    40
    0
    Sep 27, 2007
    Just had a 3 way conversation with a level 2 Tivo person and an Oceanic Time Warner Cable drone.

    1) TWC confirmed CableCard and HDTV combination no longer available for purchase, Tivo person escalated the issue to Tivo Corporate, will update you all when more info is available.

    2) Drone said CableCard and HDTV combination will cease to work in a couple of weeks, claimed it was a "bidirectional issue", but not SDV (hey, it was a drone).



     
  12. Sep 29, 2007 #52 of 436
    camtui

    camtui New Member

    7
    0
    May 21, 2007
    Yet their site still claims that they offer it? http://www.oceanic.com/OceanicWebApps/Television/DigitalServices/CableCard.html TWC is killing me! I'm waiting for cable cards as well. I'm just waiting for the S3 to support M cards so that I don't have to pay duplication charges. But who knows what TWC has up their sleeves!
     
  13. Sep 29, 2007 #53 of 436
    s1_junkie

    s1_junkie New Member

    40
    0
    Sep 27, 2007
    I just noticed that TWC's "Important Notice to CableCARD Customers" says on the first line:
    "September 24, 2007 these channels will only be available with a digital set top box or a two way CABLECARD with a two way device".

    So I asked TWC for a two way CABLECARD, the response was unsurprisingly : "No, we don't have those".
     
  14. Sep 30, 2007 #54 of 436
    HiKent

    HiKent New Member

    80
    0
    Nov 2, 2006
    Chapel Hill, NC
    s1_junkie,

    If TiVo corporate gets back to you, could you also have them check why we don't get the music & radio channels. At least here on Oahu the only way to listen to the radio is via TWC. Since they charge us full price (and then some), why block the radio?

    Given the choice, I'd pick the HDTV -- but I'd like both.
     
  15. Oct 1, 2007 #55 of 436
    s1_junkie

    s1_junkie New Member

    40
    0
    Sep 27, 2007
    HiKent,

    I'd like to clarify, not sure I get the question, by music and radio channels do you mean:

    A) TWC channels 800 -> 882 and marketed as "Music Choice", and are you saying Tivo/CableCard wont play them, or TWC has totally disabled them, or you dont want to rent an extra cable box just for your radio, or something I missed?

    B) The analog radio signal (e.g. on Big Island a plain old radio with its antenna in the cable socket and tuned to 89.30MHz plays KHPR) which stop working every now and then, I call TWC, TWC says it is not supported and then it starts working again. (I have heard this is only available in rural areas)

    C) Something else.
     
  16. Oct 1, 2007 #56 of 436
    HiKent

    HiKent New Member

    80
    0
    Nov 2, 2006
    Chapel Hill, NC
    Hi,

    It's the Music Choice + radio rebroadcast I'm talking about. From what I've read in this forum, the other TWC areas are able to receive them with cablecards. But Oceanic blocks reception. My Series 3 seems to tune, but they seem to be encrypted. (With SA cablecards it's hard to tell.) They charge us (twice!), so why block them? I'm told to not use cablecards & I'll get them fine. Maybe TiVo lawyers will be able to get a more reasonable explanation.
     
  17. Oct 1, 2007 #57 of 436
    lobrien

    lobrien New Member

    4
    0
    Oct 1, 2007
    @S1_Junkie: Are you saying that here in Kona we can still use Tivo for HDTV somehow? I just got my Tivo HD today and was shocked to discover this whole "SDV" thing. I thought this was the entire point of cablecard, but the person I talked to at TWC said "CableCards only work with standard definition." The arrival of Tivo HD was a major part of my decision to buy a freaking HDTV and now it's worth nothing? I am totally f***ing pissed off.
     
  18. Oct 2, 2007 #58 of 436
    s1_junkie

    s1_junkie New Member

    40
    0
    Sep 27, 2007
    1) In terms of HDTV and CableCard 'working' and 'today', my understanding is that everything works (except music channels).

    2) I ordered HDTV and CableCards from TWC (for new TivoHD), my cards will be installed in 3 weeks (grrr.) however TWC will not sell me the HDTV package (no supporting paperwork yet).

    3) HiKent has pointed out that the Music Choice and radio channels are not supported for CableCard. Camtui pointed to the TWC CableCard web site that shows this, and also that TWC does support CableCard and HDTV!

    4) Some time in the near future TWC will make 10 HDTV channels unavailable (along with about 30 other channels). Ask TWC for a copy of "Important Notice for CableCard Customers".

    5) My understanding is that this is an Oceanic TWC policy issue, in most of the rest of country this is not currently an issue. It seems to me that Oceanic TWC is trying to create a walled garden, despite the FCC CableCard mandate. The dweebs are of course clueless, we all know what happened to AOL's walled garden. But in the interim we CableCard customers will feel the pain.

    6) If you dont like this TWC policy please complain to State regulators (regulators will only pay attention if they get a lot of complaints), and call Tivo and ask for help dealing with TWC. It is in TiVo's interest to support us, Tivo has a big problem if this stupidity propagates through the rest of the country.

    Would have been nice if I could have given you a one line response, but this is at the moment an ongoing story. Please participate.
     
  19. Oct 2, 2007 #59 of 436
    lobrien

    lobrien New Member

    4
    0
    Oct 1, 2007
    Other than premium and ppv, there are only 15 HD channels that TWC provides today. Do we know which 5 are going to be available for CableCard/Tivo HD?

    Happily. Do you know the appropriate state regulatory body?
     
  20. Oct 2, 2007 #60 of 436
    ADent

    ADent Active Member

    2,130
    0
    Jan 7, 2000
    Denver, CO
    I would complain to your Senators and House Rep.

    SDV is a real violation of the spirit of Cable Card rules that the FCC has been working on for years and the FCC should be spanked for allowing it.
     

Share This Page