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Tuners 5 and 6 Not Authorized

Discussion in 'TiVo Roamio DVRs' started by speedy2, Aug 25, 2013.

  1. JWhites

    JWhites New Member

    1,366
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    May 14, 2013
  2. andyf

    andyf Active Member

    1,177
    2
    Feb 23, 2000
    Houston,...
    No TiVo user should care about 1201. 1101 is all that is required to resolve the v58 errors (and for me V53 errors) regardless of how the cards function in the X1 platform.
     
  3. DeltaOne

    DeltaOne Mount Airy, MD

    269
    0
    Sep 29, 2013
    Sometime this year. Those folks at Comcast are lightening FAST!
     
  4. jwbelcher

    jwbelcher New Member

    489
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    Nov 13, 2007
    Orlando, FL
    Until 1201 breaks us :rolleyes:
     
  5. ThreeSoFar

    ThreeSoFar FourNow...WaitFive

    5,419
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    May 24, 2002
    Baltimore
    Where do I see the firmware version?

    I have this same problem on my Roamio: http://www.tivocommunity.com/tivo-vb/showthread.php?p=10088015#post10088015

    Putting it to 5 tuners is no help--the bad tuner is still trying but failing, I lost one of the good ones instead. Would a reboot retain this setting and if so does it figure out to ignore the dead one then?
     
  6. ThreeSoFar

    ThreeSoFar FourNow...WaitFive

    5,419
    0
    May 24, 2002
    Baltimore
    New to this thread, did anyone answer you? It's clear, then "stop and delete" is down one. (from now playing) I don't know a way to do it from the live TV guide.
     
  7. ThreeSoFar

    ThreeSoFar FourNow...WaitFive

    5,419
    0
    May 24, 2002
    Baltimore
    All fixed! I went to five tuners, that was no help. I rebooted, enabled the six tuners again, and now all six are getting a signal fine (both on live TV and in DVR Diagnostics page).

    Hope this sticks--does anyone know what causes this? We never noticed "no signal" on failed recordings in the History before, but then again maybe we just didn't notice. We record a lot of crap.
     
  8. andyf

    andyf Active Member

    1,177
    2
    Feb 23, 2000
    Houston,...
    You should try going to 5 tuners and reboot. Even though 6 tuners are working now, one will most likely fail. You can find your CC firmware in DVR diagnostics at the bottom, above the Tuner Adapter details.
     
  9. ThreeSoFar

    ThreeSoFar FourNow...WaitFive

    5,419
    0
    May 24, 2002
    Baltimore
    "will likely fail"....why is that, do we know?

    I'm going to leave all six enabled a while and see.
     
  10. pshivers

    pshivers Retired!

    162
    1
    Nov 4, 2013
    Alhambra, CA
    I suggest reading this entire thread, all your questions have been answered many times...
     
  11. ThreeSoFar

    ThreeSoFar FourNow...WaitFive

    5,419
    0
    May 24, 2002
    Baltimore
    No thanks.
     
  12. andyf

    andyf Active Member

    1,177
    2
    Feb 23, 2000
    Houston,...
    We'll see you back soon :)
     
  13. pauljb55

    pauljb55 Now in Miami Beach

    64
    0
    May 2, 2005
    Florida
    HAHAHA, its almost May 2014 and Naples still cant support more than 4. Also, sent you an email with the data you requested, using the code, I loose tuners that are active and still stuck with 2 that don't work.
     
  14. pshivers

    pshivers Retired!

    162
    1
    Nov 4, 2013
    Alhambra, CA
    One very important step is left out of the instructions given above by TiVoMargret.

    Once you have entered the code for the number of tuners you want active and hear the confirmation "Dings", you must RESTART the Tivo! Otherwise you will continue to have problems with the active tuners!!!
     
  15. pauljb55

    pauljb55 Now in Miami Beach

    64
    0
    May 2, 2005
    Florida
    We completed the steps twice. Once with 4, then restarted, then with 3 and restarted again. Still kept the two that did not work.
     
  16. dkraft

    dkraft New Member

    124
    0
    Dec 20, 2004
    I also live in Naples and have the same problem. I have the TiVo set to use 4 tuners and sometimes some of the 4 don't tune.
     
  17. pauljb55

    pauljb55 Now in Miami Beach

    64
    0
    May 2, 2005
    Florida
    I'm not alone! Yah....I'm not crazy!
     
  18. dkraft

    dkraft New Member

    124
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    Dec 20, 2004
    Some will say we are the minority and everything is ok with TiVo. If TiVo released the Roamio with out knowing the largest cable provider had issues with the cable cards, they did not do proper testing. If they released the Roamio knowing it had issues, they should have said so and posted a disclaimer. Companies make business decisions based on revenue, sometimes they miscalculate. This tuning issue is going to cost TiVo subscribers. I for one have dealt with this since Septemberf 2013 and am ready to go back to Directv. We know it is the cable card, but we also know Tivo knew and sold the units anyway.
     
  19. andyf

    andyf Active Member

    1,177
    2
    Feb 23, 2000
    Houston,...
    Need to fix that September 2014
     
  20. May 1, 2014 #1060 of 1187
    dkraft

    dkraft New Member

    124
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    Dec 20, 2004
    Thanks
     

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