Seems I hit the jackpot! We'll see when I get home! Mr. XXXXXXXX, I have given your information to my engineers, and they have added your card to the list of cards to receive the updated firmware. It may take 24-48 hours to update. Please let me know if I can be of additional assistance. Executive Customer Relations Team Comcast Cable If I do get the upgrade, I have the name, number, and case number that I can pass along.