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Tuners 5 and 6 Not Authorized

Discussion in 'TiVo Roamio DVRs' started by speedy2, Aug 25, 2013.

  1. Nov 9, 2013 #601 of 1187
    Am_I_Evil

    Am_I_Evil Member

    173
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    Apr 7, 2009


    0601 is an NDS firmware

    1101 is a Cisco firmware

    same issue, different cablecards
     
  2. Nov 9, 2013 #602 of 1187
    nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
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    Feb 5, 2011
    Cox Cable...
    While not a Roamio owner, I have 6 cablecards in use, a mix of PKM800 & PKM802 SA/Cisco cablecards, all were updated to 1.5.3_F.p.0601 firmware, long before the Roamio was released. I have Cox as my MSO, with Cisco STA1520 TAs, that have the 1.0.0_1520_LR_F.1601 firmware (and I'm having plenty of problems I only see being currently discussed in the Roamio area).

    So I don't see the statement you made to be accurate.

    Since Cox is moving channels to SDV on weekdays, and fumbling around doing it, leaving me with missing channels for up to a day on work days, and also on the weekends (that show as analog at 0 or 999Mhz in DVR Diags), and they come back on Mondays, as well as the linear major networks having major A/V issues, and my TiVos getting updated right in the middle of this messy period, I can't say for sure what's going on with anything, or where faults lie. :mad:

    Just sharing, not trying to pick a fight. While this IS a Roamio thread, there's a lot of hardware talk that can apply to any platform, so I see no harm, no foul, with me posting this.
     
  3. Nov 9, 2013 #603 of 1187
    HDRyder9

    HDRyder9 Member

    195
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    Aug 2, 2007
    Basically, this is a Cisco/Scientific Atlanta issue. It the cable cards were right from the beginning this thread wouldn't be necessary.
     
  4. Nov 9, 2013 #604 of 1187
    andyf

    andyf Active Member

    1,176
    2
    Feb 23, 2000
    Houston,...
    +1

    This thread is about CableCard firmware whether it be Cisco/NDS/Motorola. Nothing to do with TiVo hardware.
     
  5. Nov 9, 2013 #605 of 1187
    pshivers

    pshivers Retired!

    162
    1
    Nov 4, 2013
    Alhambra, CA
    Ah yes the "People Can't Master Computer Industry Acronyms" Card! I don't think I've had a "PCMCIA" slot on any of my computers in at least 5 years! :rolleyes:

    PCMCIA really means "Peripheral Component Microchannel Interconnect Architecture" Good-Gawd I said "Microchannel", YUK! :eek:
     
  6. Nov 9, 2013 #606 of 1187
    nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Quite possibly very true, but no way to prove that 100% yet...

    I did call Cox, and they said the same thing they said when TiVo released 4-tuner Premieres, which was very close to this: "We were not notified by TiVo, about their intentions, or product requirements, so we can not be expected to have compatible hardware and firmware, for something we didn't know about until now. It will take time to engineer it, and time to test it."

    It wouldn't surprise me if they are telling the truth, or believe that statement, simply because somebody neglected to pass the pertinent data along to the proper channels, in a timely manner...

    At least I, for once, in about 2 years DIDN'T hear this line: "We don't support TiVos, nor can you force us to re-engineer our network to use them." Maybe I got the one person who didn't get the memo to say those words, I've heard verbatim, so many times, from so many others at Cox, as well as from their contract field techs. One time they got back in the truck and drove away, as soon as I answered "TiVos" when they asked what equipment I was using. :mad:
     
  7. Nov 9, 2013 #607 of 1187
    nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Just a FYI: If somebody wanted to try and at least see if you could use a PCMCIA computer slot, you can buy USB adapters for the cards. I've run across them when looking for expresscard adapters, not too long ago, on Newegg.
     
  8. Nov 9, 2013 #608 of 1187
    jaj2276

    jaj2276 New Member

    101
    0
    Dec 25, 2007
    Comcast called me today (after I sent three emails to their support saying I wanted an answer on when my firmware would be upgraded) and they said it would be 1Q of 2014. I *hate* that I know that Comcast has distributed 1.5.3.1101 to some end users (and not in any sort of beta testing that I'm aware of) but won't to those who request it.
     
  9. Nov 9, 2013 #609 of 1187
    pshivers

    pshivers Retired!

    162
    1
    Nov 4, 2013
    Alhambra, CA
    I've been running with my Roamio Pro "Dumbed Down" to 5 tuners for a week now on Charter using the .2401 Firmware on my Cisco CableCard.

    No problems of any kind receiving all channels! Enabling the 6th tuner would eliminate one programming conflict I have, so it will be appreciated when the Firmware is finally upgraded, in the meantime I will just remain "Fat-Dumb-Happy! :up:
     
  10. Nov 9, 2013 #610 of 1187
    jaj2276

    jaj2276 New Member

    101
    0
    Dec 25, 2007
    I have an ExpressCard slot on my laptop. On Amazon, there's this product http://www.amazon.com/Digigear-CardBus-ExpressCard-Panasonic-wireless/dp/B003HS7YVU/ref=sr_1_3?s=electronics&ie=UTF8&qid=1384046060&sr=1-3&keywords=pcmcia+reader
    that will read PC Cards.

    Anyone have any opinions/answers to the following questions:

    1) Is there a way to get the 1.5.3.1101 firmware without getting it off of a card?
    2) If no to #1, could the firmware be extracted from an upgraded card?
    2a) Would someone with an upgraded card be willing to send it to me to extract the firmware?
    3) Is there a way to *write* firmware to one of these cablecards?
    4) Assuming yes to #3, would the cablecards get "downgraded" once they started talking to the cable head end?
     
  11. Nov 9, 2013 #611 of 1187
    nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    I've been following as many Roamio threads as I can find time to, since they eclipsed the ghost town Premiere areas. I'm getting better "intel" on my non-Roamio TiVo issues by doing so, plus getting educated on the Roamio.

    Some people can make that temporary solution work, others can't, and still miss recordings due to "no signal available".

    So, it's probably best practice to keep an eye on the recording history, for "not recorded" items.

    Suggestion for/to TiVo: Add another filter to the recording history, so the red "C" button can filter missed recordings, which are not conflicts, as opposed to the current only-way-how of selecting "View All" and having to sort through everything, hunting for missed recordings due to issues with cablecards, tuning adapters, and possibly TiVo issues (note I did say "possibly").

    Do the moderators no longer merge threads anymore? It's quite a daily workout trying to find valuable nuggets, scattered across so many threads, buried within so many posts. I just may have to hijack a TARDIS to find these nuggets of intel, scattered throughout all of space and time! :)
     
  12. Nov 9, 2013 #612 of 1187
    nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Mostly educated guesses, some opinions, and a little knowledge:

    1) As far as I know, and many others have posted: No, only your MSO can provide and authorize it "by acceptable means". Other means should be discussed with great discretion, if at all, publicly - To the best of my knowledge.

    2) Unlikely, because it may have protection mechanisms to prevent this, just like EPROMS/PROMS and many flash devices have - Educated guess/knowledge.

    2a) Discussing that publicly, is likely against the TCF rules, so tread lightly, and carefully, if you get any responses from anybody offering such assistance. Perhaps take it to PM or email, ASAP, once you hear from somebody. If anybody is willing, I'd suggest they PM their response - To the best of my knowledge.

    3) Even if there isn't protection against this (unlikely that there isn't), if your providers head-end doesn't have that card's S/N mated to the newer version, it would likely get re-flashed back, by your MSO, to what it expects to be on it - Educated guess/knowledge

    4) Answered by my response to #3, but you never know, until you try.

    If I'm wrong about any of this, I welcome any corrections. ;)
     
  13. Nov 9, 2013 #613 of 1187
    andyf

    andyf Active Member

    1,176
    2
    Feb 23, 2000
    Houston,...
    Unfortunately this is a regional issue. Just because a certain part of Florida decided to upgrade a couple of folks cards doesn't mean other regions have the same policy.

    My Comcast calls made no mention of not knowing what 1.5.3.1101 was, merely that they didn't know whether they could or could not update an individual card. I implied from the conversation that it was more of a "red tape" issue.
     
  14. Nov 9, 2013 #614 of 1187
    nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    You nailed that!

    The MSOs are always reluctant to authorize ANY updates/upgrades that they don't need to authorize for their own leased equipment to operate properly (the red tape, as you said, plus there's always regional/market issues that are isolated, which make matters worse for TiVo users and other 3rd-party products).
     
  15. Nov 9, 2013 #615 of 1187
    jaj2276

    jaj2276 New Member

    101
    0
    Dec 25, 2007
    My Comcast executive knew of the 1.5.3.1101 firmware also (as I mentioned in previous updates) but said they couldn't upgrade individual users. I didn't think this was true as I thought that the user who got upgraded to 1.5.3.1101 in Bonita Springs was a one-off (i.e. what are the chances his whole head-end/region got upgraded at the exact time he needed to get upgraded)? Of course I could be mistaken.
     
  16. Nov 9, 2013 #616 of 1187
    andyf

    andyf Active Member

    1,176
    2
    Feb 23, 2000
    Houston,...
    I think it's more of a "won't" vs "couldn't". Pretty sure it's technically possible as demonstrated by the Cablevision folks who got their NDS cards updated.
     
  17. Nov 9, 2013 #617 of 1187
    nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    I *was* going to post that it's very unusual, or even unheard of, for a MSO to update individual cards (but then didn't until now). It is generally all, or none, unless you are part of a pre-rollout test group, in which case they move your card into a designated group, which is isolated from everybody else not in the pre-rollout test group.

    When TiVo put out that ages-old press release that Cox and TiVo had agreed to provide On-Demand on the Premiere platform, I called Cox and was added to the list of people for the initial testing group. Then it all fell apart, and never materialized. Each side still claims the other side was the one who backed out of the agreement (or Cox sometimes would say there never was any agreement on paper, just talks in that direction, when I followed up several times about being in the testing group).

    I think many MSOs may not even include anybody but employees to participate in pre-rollout testing. I was shocked when Cox knew what I was talking about and said I was "on the short list".
     
  18. Nov 9, 2013 #618 of 1187
    AdamNJ

    AdamNJ New Member

    387
    0
    Aug 22, 2013
    Dunellen, NJ
    We are talking about two different brand cards which use a different firmware base.

    SA/Cisco = 1.5.3.1101 (most current, and confirmed good for 6 tuners)
    NDS = what is being tested now 3.0.7_F.p.0601 (as per user profet)

    Cablevision uses both, it depends on your area.
     
  19. Nov 9, 2013 #619 of 1187
    nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    <post redacted, to avoid confusion, as requested by AdamNJ>
     
  20. Nov 9, 2013 #620 of 1187
    AdamNJ

    AdamNJ New Member

    387
    0
    Aug 22, 2013
    Dunellen, NJ
    yes and i've corrected it now in my post. please edit your post and remove the reference to avoid confusion for others.
     

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