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Troubleshooting and Repairing Your TiVo: A Few Best Practices from DVRupgrade

Discussion in 'TiVo Help Center' started by tivoupgrade, Jan 13, 2009.

  1. Oct 15, 2009 #41 of 101
    lew

    lew Active Member

    3,952
    3
    Mar 12, 2002
    Lou-I assume you monitor this thread. A couple of recent posters have had issues with the WD10EVVS drive. Do you know of any reason for the issues?
     
  2. Oct 16, 2009 #42 of 101
    tivoupgrade

    tivoupgrade Sponsor

    2,494
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    Sep 27, 2000
    Chicago, IL...
    I'm not aware of any problems with that particular drive (in general), but as with any drive having a suspected problem, I'd recommend running diagnostics on it first, just to rule out the possibility of it being defective.
     
  3. Nov 3, 2009 #43 of 101
    lew

    lew Active Member

    3,952
    3
    Mar 12, 2002

    I see you found your way over to the thread in question.
     
  4. Nov 3, 2009 #44 of 101
    tivoupgrade

    tivoupgrade Sponsor

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    Sep 27, 2000
    Chicago, IL...
    I really wouldn't know; noone ever sent me the link. Regardless, what I stated on 10/15 was true and my recommendation stands. Since we've directly offered the EVVS part for quite some time without incident (and have yet to see a problem ourselves), I'd have no reason to state otherwise.
     
  5. Nov 3, 2009 #45 of 101
    lew

    lew Active Member

    3,952
    3
    Mar 12, 2002
    http://www.tivocommunity.com/tivo-vb/showthread.php?p=7585744#post7585744

    I guess you have more then one employee posting under the same username.

    You have a good point. Most of the bad drives have the same mfg date. We're not sure if we're dealing with a difference in firmware or just a bad bunch of drives.
     
  6. Nov 3, 2009 #46 of 101
    tivoupgrade

    tivoupgrade Sponsor

    2,494
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    Sep 27, 2000
    Chicago, IL...
    You've guessed wrong.

    Please, let's keep this thread on topic. Rather than being obtuse and/or referring to other conversations out of context, it would be better to stick to the topic at hand. If there is something else you want to make a reference to, LINK to it. Otherwise, it's puzzling to everyone.

    Thx,
    Lou
     
  7. Dec 13, 2009 #47 of 101
    AustinJerry

    AustinJerry New Member

    54
    0
    Nov 7, 2001
    Austin, Texas
    I am experiencing two issues with my HR10-250. The unit has 2x500 Seagate drives (approximately one year old), and is connected to a rooftop off-air antenna as well as a 5-LNB dish that also feeds two DirecTV DVR's. The OTA signal is very strong (95% or better) because I am approximately five miles from the transmitter towers with a direct line of sight.

    Issue 1: When I configure the FOX local channel for OTA reception, the TiVo becomes unstable. When I view the Fox signal strength, it fluctuates erratically between 0 and ~75%. When I tune to the FOX HD channel, the picture pixellates badly, almost completely unstable. The Tivo receives the ABC, NBC, and CBS HD signals perfectly. And the HR20-100, which is connected to the same OTA antenna, has no problems receiving a perfectly stable signal for the FOX HD channel. Could something be wrong with the TiVo OTA tuner? Both the HR10 and the HR20 share the same coax from the OTA antenna up to a signal splitter in my equipment cabinet, so a bad cable doesn't seem to be the issue.

    Issue 2: The TiVo reboots occasionaly (two-three times a week), normally when I am not watching it. I can tell, because I need to re-program the 30-second skip. I don't think the issue is associated with the hard drives because I don't see any other symptoms of a hard drive failure. However, pulling the hard drives and running a test would not be an issue--I have done this before, including using SpinRite.

    Any suggestions?

    Thanks,
    Jerry
     
  8. Dec 18, 2009 #48 of 101
    mjjg

    mjjg New Member

    3
    0
    Dec 16, 2009
    i am having an issue with my Tivo Remote Control. i turn on my tv using the remote - TV Power button and it is supposed to be on a AV2 signal but all i get is a dark screen and no picture or sound. i have two other remotes that i have used in the last few days. i have it now on a HDM1 signal even though the screen says no signal i get the picture with sound. Am i doing something wrong? i have a Verizon HD Motorola Box with it as well. :confused: i would really appreciate any help or suggestions. i don't know what else to do.
     
  9. Jan 4, 2010 #49 of 101
    hdeditor

    hdeditor New Member+1 rank

    79
    0
    Jan 7, 2004
    Denver
    In the 3rd original message, the link near the bottom for Sony SVR-2000 owners

    "Use this link (DOS 6.22 BootDisk Creator) to download the program that creates a bootable DOS disk for you"

    which leads to the address

    http://1gighost.com/ed/ta/boot622.exe

    returns a 404 error.

    I started deleting stuff at the end of this address until I got to

    http://1gighost.com/ed/

    which returned a directory listing of

    * Parent Directory
    * cgi-bin/
    * jamiephiladelphia/

    I followed each link, and the link for

    * jamiephiladelphia/

    gave me a directory listing for (bold emphasis added by me)

    * Parent Directory
    * 622c.zip
    * boot621.exe
    * boot622.exe
    * boot95a.exe
    * boot95b.exe
    * boot98.exe
    * boot98c.exe
    * boot98sc.exe
    * boot98se.exe
    * bootme.exe
    * bootmec.exe


    Do you happen to know if the * boot622.exe file in this directory is the same file as in the original message?
     
  10. Jan 4, 2010 #50 of 101
    tivoupgrade

    tivoupgrade Sponsor

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    Sep 27, 2000
    Chicago, IL...
    It looks to be... Sorry, I didn't see that the link had broken. Thanks for pointing it out.

    [edit: link fixed]

    Lou
     
  11. Jan 27, 2010 #51 of 101
    bud8man

    bud8man Tivo Evangelist

    706
    0
    Feb 12, 2004
    Oakland, NJ
    Did you ever get an answer? In my case it appears not to be the hard drive. GULP.
     
  12. Jan 31, 2010 #52 of 101
    jk77

    jk77 New Member

    1
    0
    Jan 31, 2010
    About 6 years ago I upgraded my single drive TIVO to a two drive system. Recently my second drive has begun to have errors - my first drive is still fine. I have gotten a new disk for my second drive. Is there any way to save my recorded programs on my first drive?
     
  13. Sep 26, 2010 #53 of 101
    jilter

    jilter Happy to be here.

    8,789
    2
    Oct 4, 2002
    Lou,
    I am confused.
    Did your company used to be located in Chicago?
    I want to upgrade and seem to remember corresponding about dropping my unit off
    instead of shipping.
    Thanks,
    Jill
     
  14. Sep 28, 2010 #54 of 101
    hopefulboydy

    hopefulboydy New Member

    78
    0
    Jul 11, 2003
    San Jose, CA
    Hi,

    I have a Series 3 tivo with lifetime service that has died on me. It is stuck in a reboot loop. It powers up, turns on the 4 LEDs and the tivo logo in the OLED screen. At the same time it puts the "powering up" splash screen to the TV. After some time, the 4 leds and logo go out and the amber one flashes briefly. a few seconds later, the screen goes blank the whole loop starts again.
    I have verified its not my Hard drive as I had an upgraded disk in there, so after swapping it for the pristene original drive, the issue still occurs. I even tried to get the kickstart to work but after the amber light goes solid and I type the kickstart code, nothing happens. The amber light goes out and it just waits a few seconds and starts the loop gain. I know that it must be accessing the hard drive as when I boot without the HD connected it just sits at the powering up screen.
    I did a quick check of some of the power supply outputs but they seem fine. However I would like to do a comprehensive check of all of the outputs. Do you know where I can get a list of the voltages being supplied to the main board connector? There is a list in this thread but it might not be valid for the series 3. I have access to an electronics lab so can do any test on the power supply you recommend. Any suggestions would be appreciated.
    Thanks in advance.
    hopefulboydy
     
  15. Nov 9, 2010 #55 of 101
    LazySusan

    LazySusan New Member

    5
    0
    Nov 9, 2010
    All I had to do was unplug and plug back in, and it worked!
     
  16. Jan 4, 2011 #56 of 101
    mmorq

    mmorq New Member

    6
    0
    Jan 4, 2011
    az
    So I have my drive and it did accidentally get booted in windows XP while hooked up to the PC. Is there anything that can be done to restore it? If I can find an image (rs-tx20), do I need to do any kind of a format first?
     
  17. Jan 4, 2011 #57 of 101
    mmorq

    mmorq New Member

    6
    0
    Jan 4, 2011
    az

    I have the mfstools and could load the image, but right now (after booting into windows) I am not able to save the old image.
     
  18. Feb 4, 2011 #58 of 101
    dgel

    dgel New Member

    57
    0
    Oct 29, 2001
    Hi, I didnt see freezing on the first posting. It occasionally reboots, but mainly freezes once every day or two--very annoying. Is that a sign of a bad HD or something else? Would using clear all/delete on tivo menu make a dif or do I need a new HD. Thanks I have series 2 R10.DTV..about 8 yrs old. Any advice welcome.
     
  19. Feb 5, 2011 #59 of 101
    ss_sea_ya

    ss_sea_ya New Member

    82
    0
    Sep 2, 2010
    Alexandria, VA
    Try WINMFS and mfslive.org. THere is a "Fix boot" option there that might work.
     
  20. Mar 12, 2011 #60 of 101
    oarsman

    oarsman New Member

    7
    0
    Mar 12, 2011
    Boston, MA
    Thanks for the useful, step-by-step advice in this thread. It's very helpful for those of us with an older Tivo where the hard drive has failed.
     

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