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Tivo website: To Do Lists & My Tivo not working

Discussion in 'TiVo Help Center' started by igirl, Dec 8, 2012.

  1. igirl

    igirl Tivo and EyeTV User

    195
    0
    Feb 5, 2011
    Sarasota, FL
    Is anyone else experiencing outages? After bringing a new P4 online I now have two Tivos temporarily - yet neither one will show it's data in My To Do List or My Shows through the website UI. The individual hardware boxes show this information perfectly.

    The online Season Pass Manager however - works fine! I have been able to copy all the Season Passes from the old Tivo to the P4.

    I have viewed this same situation in 4 different browsers across 2 computers and been over this all with Tivo Online Support Chat with no resolution.

    It's been 3 days since the P4 was brought online. The other Premiere had been reflecting To Do List and My Shows items online just fine - before the P4 was brought online.

    I have run "Messages & Settings > Settings > Network & Phone > Connect to the TiVo service now" - multiple times on both boxes.
    The Virtual Channel Map date and time is current. TiVo Central > Settings and Messages > Account and System Information > VCM:

    Any thoughts?

    [​IMG]
     
  2. CoxInPHX

    CoxInPHX COX Communications

    2,350
    6
    Jan 14, 2011
    Phoenix, AZ
    Not working today or yesterday for me either???
    I wonder what is up?
     
  3. reneg

    reneg Member

    699
    0
    Jun 19, 2002
    Not working for my two Premieres that recently received the 2nd fall service update, but does work for my Tivo HD.
     
  4. Davisadm

    Davisadm TiVo is awesome!!!!!

    242
    0
    Jan 18, 2008
    SoCal
    Mine are working fine (Premiere XL4 and Premiere 45) with 20.2.2 (October 2012) SW update
     
  5. igirl

    igirl Tivo and EyeTV User

    195
    0
    Feb 5, 2011
    Sarasota, FL
    As of this morning - everything is back working correctly on the website again.

    I'm pretty sure this bottleneck was on the Tivo.com side - but cleared up now and hopefully for good!
     

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