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TiVo Suggestions in the UK - Update

Discussion in 'TiVo Series 1 - UK' started by TiVoPony, Sep 29, 2008.

  1. Sep 30, 2008 #21 of 546

    kitschcamp Tweaked and poked

    May 18, 2001
    Just thinking about the Nero/TiVo system... Maybe you could ask loyal UK TiVo subscribers to help with beta testing the UK version? That, I would guess, would passify a heck of a lot of people.
  2. Sep 30, 2008 #22 of 546

    steveroe Must do some work...

    Oct 29, 2002
    Oxford, UK

    Thanks for investigating Pony and getting an answer - even if it is the one that we don't want to hear :eek:

    Can I suggest that the uk.tivo.com website is updated, it's now offering features of a service that doesn't exist anymore...
  3. Sep 30, 2008 #23 of 546

    Goooner1 New Member

    Jul 16, 2005
    Milton Keynes
    Well, sadly, I think this is the end for me and my beloved TiVo. If suggestions have stopped now, how long until the next feature stops working?

    Not even a token gesture of an even slightly reduced subscription.
  4. Sep 30, 2008 #24 of 546

    ramtops New Member

    Sep 26, 2005
    near Bristol
    Of course our boxes are "long in the tooth" - we've been denied the opportunity to replace them. I've been a champion of Tivo for many years, but I'll be replacing mine now.
  5. Sep 30, 2008 #25 of 546

    davisa New Member

    Feb 19, 2002
    Very disappointing news, but not surprising from a company that really doesn't seem to have been interested in the UK market for a long long time. I'm still at a loss as to just what's so bad about launching new product into the UK market, others seem to be making a healthy profit doing so :confused:

    Are TiVo planning on sending letters to all its UK customers explaining the withdrawal of service? Not everyone uses this forum and there are bound to be a lot of confused customers out there. Certainly my 70 year old mother thought is was something she had done to break it.

    Perhaps it is time for the monthly subscription to be abolished and for the "gentleman's agreement" on guide hacking to be revoked allowing us to hack our machines with alternative guide sources.

    Fitting perhaps that my Topfield PVR is due to arrive today, with a view to replacing TiVo/Cable. Yes, it requires hacking to get anywhere near the TiVo level of functionality, but it appears so does TiVo from now on.
  6. Sep 30, 2008 #26 of 546

    AMc Active Member

    Mar 22, 2002
    East of England
    News is disappointing but not very surprising.

    Here's hoping to a new Tivo option in the UK soon. I could probably swing a new media PC if I could get the Tivo interface on it.
  7. Sep 30, 2008 #27 of 546

    blindlemon tivoheaven.co.uk

    May 12, 2002
    Malmesbury, UK
    Thanks for the update.

    As you are no doubt aware, most TiVo users will continue to use their TiVos to the bitter end - as my continuing sales of replacement drives etc. to users whose machines have failed demontrates - but what we really need here is, of course, a new UK TiVo!

    What happened to the TiVo Reference Platform? Even without inbuilt Freeview/Freesat tuners, if this can record from a SCART (or HDMI) input then we could use it with our existing STBs.

    If you need any beta testers for a new UK box then I'm sure plenty of posters on this forum would be willing to volunteer, and to sign any necessary NDAs as well ;)

  8. Sep 30, 2008 #28 of 546

    Glen New Member

    May 9, 2004
    South Coast, UK
    me me me! I want to test a new tivo!
  9. Sep 30, 2008 #29 of 546

    mdolan Guest

    Jun 4, 2002
    :thumbsdown: :thumbsdown: :thumbsdown:

    Disappointing. Another bit of the UK service is taken away. Many of us would *love* a S3 tivo, but that is not an option as Tivo decided not to make it an option.

    So rather than actually provide the advertised service to paying customers it's just another 2 fingers up to the UK market. And then the marketing execs wonder why people refuse to buy products. Those who do not learn from history....

    "Some people are still using Win98 and dont have access to features and even some hardware that people using XP and Vista do."

    The hardware is available. There is no artificial market restriction for PCs. Tivo decided not to supply newer boxes/service to the UK so the arguments are unfortunately not comparable.

    "Is it fair to hold back future development for a bunch of machines that would probably all have been replaced by now had we been given the opportunity to buy a more modern machine."

    Is it fair to tell paying customers "we're no longer going to provide you the service we advertised because we cannot be bothered?". Also, the fix is to patch S1 machines to be compatible with new TMSIDs - this would have no affect on newer machines and is not holding back future development. A better argument would be "Office 2007 cannot open Office XP documents without losing vast parts of the data (but only if you were in the UK)" and you could imagine how well that would go down in the marketplace.

    But Tivo just cant be bothered to actually assign (and pay) a developer to do so. But they are perfectly happy to keep taking in the money.

    I appreciate that it is not TivoPonys fault however it's just another big corporation saying "we have your money and we no longer care - go away".

    Such is life ;-)

  10. Sep 30, 2008 #30 of 546

    Glen New Member

    May 9, 2004
    South Coast, UK
    Well said my friend! I couldn't agree more!
  11. Sep 30, 2008 #31 of 546

    gotty New Member

    Jun 2, 2002
    I think you'll find that many TiVo users will be feeling very cheated (those who don't care about suggestions won't of course).

    I for one don't want to be paying £10 a month for a service that has just been reduced to 25% of what it was two months ago. And, having paid £800 over the years to support TiVo I feel that this is a serious kick in the teeth. Particularly as it has come without warning (and shows a significant lack of professionalism or respect for users).

    As soon as I can I will now be ditching my TiVo (I've barely used it over the past month), and I would suspect that there will be a significant drop in UK subscriptions over the next few months. I've just spoken with an old neighbour and he's cancelling his two subscriptions today.

    And, like him, I'll be demanding a refund of this last month's subscription.

    It will also be interesting to see how/if any publicity surrounding this will affect things like the Australian take-up.
  12. Sep 30, 2008 #32 of 546

    gotty New Member

    Jun 2, 2002
    Good points, well made.

    What should be worrying those at TiVo is the fact that they've made a huge blunder here in terms of the operation of the system and, while they're presumably fixing it for American and Australian users, who is to say that similar gotchas aren't waiting in the wings (if they couldn't see this problem coming then there has to be something seriously wrong with their development team).

    So who is to say that those buying new machines won't be shafted like this in a couple of years time.
  13. Sep 30, 2008 #33 of 546

    SCOOBY.C New Member

    Oct 26, 2002
    again just re-iterating, thanks for the (bad)news.
    Unfortunately this means, to me, tivo is basically just another freeview pvr that you have to pay extra for every month :(
    Suggestions was probably the best part of tivo for me and have recomeneded it many times, i feel i can no longer do that honestly :(
  14. Sep 30, 2008 #34 of 546
    Tim L

    Tim L New Member

    Jan 5, 2002
    London, UK
    Disappointing news. I'll have to have a long think about what to do - if I hadn't recently upgraded I'd probably just cancel and get a Toppy. Think I'll try out mikerr's Suggs hack and see how that goes.
  15. Sep 30, 2008 #35 of 546

    kev160967 New Member

    Jan 7, 2005
    TivoPony, I can understand that you (Tivo) can't justify allocating development time to correct the suggestions issue, but how about opening up the Tivo S1 sources to some developers who would be prepared to spend the time, subject to suitable NDAs of course? Apart from the (still unbeaten in terms of wife friendliness) user interface, and general reliability of the Tivo, the ability to customise it has been a major attraction for me. I'm sure that some of the users who have obviously spent a lot of time writing the various tivo hacks would jump at the chance to work with the actualy source code. So in one move you could make UK users very happy and also perhaps get some nice new features for your US S1 users (or perhaps some good ideas for later models!).

    Alternatively get us access to some up to date machines!!!
  16. Sep 30, 2008 #36 of 546

    cwaring VM Tivo User

    Feb 11, 2002
    No offence or dis-respect intended, but which bit of thin air did you pull this figure out of?

    If anyone would like to give me their "now useless" LT-sub'd Tivo then I'm happy to pay postage costs :)

    I don't think US S2+ and new Oz (ie not hacked S1) users aren't affected by this.
  17. Sep 30, 2008 #37 of 546
    carl newman

    carl newman New Member

    Aug 7, 2004
    I gave my tivo some random thumbs up on various programs last night and this morning it had recorded a suggestion!

    When i go into the suggestions menu it still thinks its a new tivo and has no suggestions but how did it get a suggestion for me?

    It recorded "loose women" for me......i dont know if i had given that a "thumbs up" or not because like i said, i just randomly rated a few programs, but it seems like some part of the suggestion functionality must still be working to get that program for me?

    Its almost like it loses your thumbs data overnight.

    Dont understand :confused:
  18. Sep 30, 2008 #38 of 546

    mikerr TiVoCentral.co.uk

    Jun 2, 2005
    Up North
    Yes, it only seems to work with recent thumbs.

    The suggestion code must have at least three sections,
    (1) one to look at recent thumbs,
    (2) another at older thumbs,
    (3) and another to produce "predicted thumbs".

    Its only the (least important!) first part (recent thumbs) that is still working.
    So as you say, you can thumb up stuff today, and that will record as a suggestion later on today,
    or until a daily call when thumb data is merged (and "new" becomes "old").
  19. Sep 30, 2008 #39 of 546

    geekspeak New Member

    Oct 1, 2002
    I think that is very poor and I will no longer be able to rave about Tivo, as a faultless system, in the way I am accustomed. In my opinion it no longer works as advertised.
  20. Sep 30, 2008 #40 of 546

    cleudo New Member

    Apr 7, 2002
    Looks like TiVo got the thumbs up all of us....

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