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TiVo Suggestions in the UK - Update

Discussion in 'TiVo Series 1 - UK' started by TiVoPony, Sep 29, 2008.

  1. Oct 3, 2008 #201 of 546
    cwaring

    cwaring VM Tivo User

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    Knaresboroug...
    Hmm. So Tivo is a business that cannot tell what's going to happen in the future. Are there any that can?

    Maybe they thought there might already be a new model by now? "Millenium bug" ring a bell, does it?

    I can't tell the future either. Must be nice that you can, Pete :rolleyes:

    Hindsight's a wonderful thing, isn't it :)

    Hmm. Computer company not publicly releasing proprietory program code. Now there's a shock; not :rolleyes:

    Yeah 'cos they're completely useless door-stops now, aren't they? :rolleyes:
     
  2. Oct 3, 2008 #202 of 546
    ColinYounger

    ColinYounger It wasn't me.

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    The TMSID format is, I understand, to be EP******####

    Where EP indicates episode, ****** is a 6 digit Series ID and #### is a 4 digit episode ID.
     
  3. Oct 3, 2008 #203 of 546
    TCM2007

    TCM2007 New Member

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    Pete, you missed an important word in TiVoPony's statement, "try".

    I'm sure they would rather have everything working perfectly, but it isn't, and I fully understand why re-using TMSIDs is not an acceptable solution for TiVo, although it could be for hackers.
     
  4. Oct 3, 2008 #204 of 546
    JonMace

    JonMace New Member

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    Could you not get a list of IDs for programes from the US that we will never get over here like US regional whether or news programs and use them?
     
  5. Oct 3, 2008 #205 of 546
    TCM2007

    TCM2007 New Member

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    TMSID is held in MFS as a string. However that's not to say that string is not split up and stored as a numeric elsewhere in the system. And Tribune's systems almost certainly store the main part as a numeric.

    However if the TMSID is treated as a string throughout at our end, it might be a fairly simple patch at TiVo's end to translate a 14-character to a 12-character one with the first "numeric" character being achanged to an A. No chance of any re-use then.

    Worth suggesting to the programmers TP?

    If nothing else, it could provide ius a hacker orout to avoiud duplicate IDs.
     
  6. Oct 3, 2008 #206 of 546
    AMc

    AMc New Member

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    East of England
    It's called obsolescence and it's something that happens in computers.

    The comparison of losing your suggestions with fatal air crashes is in very poor taste.
    http://en.wikipedia.org/wiki/American_Airlines_Flight_191
     
  7. Oct 3, 2008 #207 of 546
    Pete77

    Pete77 New Member

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    Not Far...
    Only to those who suffer from an excessive sense of political correctness.

    My point was that in practice businesses frequently suffer from making wonky decisions, even on stuff that really matters. With airlines allowing some wonkyness, in order to keep the show on the road, sadly sometimes results in people dieing, even though those who made the decisions obviously thought they would probably get away with it.

    Fortunately on Tivos the same kind of wonkyness only results in some tv programs not being recorded. Nonetheless the fact that wonky decisions are made in business all the time is an undeniable fact. Its just that some wonky decisions have significantly more disastrous consequences than others.
     
  8. Oct 3, 2008 #208 of 546
    TCM2007

    TCM2007 New Member

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    Air crashes, Nazi Germany; can't help feeling some people after losing a bit of perspective.

    Accusing people of being PC for disagreeing with your is pretty much the lowest level of debate there is.
     
  9. Oct 3, 2008 #209 of 546
    Mostin

    Mostin New Member

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    I took my brother off to get a tivo after i fell in love with it and had to argue with the sales clerk about the benefits of sky. He then called over a supervisor who then called over the manager to talk me round!!!

    I can only assume that they were on a nice commision from sky
     
  10. Oct 4, 2008 #210 of 546
    steveroe

    steveroe Must do some work...

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    Does all of this mean that "older" programmes with 12 digit TMSID codes should still be eligible to be recorded as suggestions?
     
  11. Oct 4, 2008 #211 of 546
    DeadKenny

    DeadKenny New Member

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    Woking, UK
    I'd prefer guaranteed legal. The DragonCAM route is treading on dodgy ground. Currently the CAM itself is legal (until Sky decide some patent or IP was leaked/stolen and they go after the makers). The use of a Sky card in it is dubious on the legal status. Just Sky haven't so far tested this in a court of law. Besides that Sky can change the encryption in the future and render it useless until someone figures (leaks) it out.

    Anyway, the nero route and similar is hassle, and more so for Sky. I'd rather a box I can just plug in an go. My experience of PC building tends to be not great as I always end up with weird instabilities. I keep thinking of building a big HTPC (HD quality) and yeah I could add a PVR to it too, but I don't want to be spending 6 months just trying to get videos to play without crashing the damn PC! :(

    The benefit of a dedicated box is someone has done all the hard work of matching components and testing stability. Not to mention they usually draw less power and have quiet fans (or non at all).
     
  12. Oct 4, 2008 #212 of 546
    TCM2007

    TCM2007 New Member

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    You can buy pre-configured Media Centers, but yes, for most folks a single-box is better.
     
  13. Oct 4, 2008 #213 of 546
    Ruski276

    Ruski276 New Member

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    I live in the U.S. and have had my Sony series 1 since 2003. Like the rest of you, it has not recorded suggestions since the end of August. I thought maybe it was something I had done. Two weeks ago I restored from a back-up I made last January and ran guided set-up opting to clear ALL data. Still, no suggestions have appeared.

    I saw the suggs.tcl hack yesterday and tried running it. So far, nothing. Does anyone know if this hack is strictly for UK TiVos?
     
  14. Oct 4, 2008 #214 of 546
    Illusion

    Illusion New Member

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    Jun 1, 2008
    Hi guys,

    Over here from the US Thread dealing with this same issue. Just want you to know that you are not alone in this. On the US Thread, we have yet to come up with a single person who has an S1 unit that is successfully recording suggestions.

    Other than comments form TiVoPony, there has been no support for the US customers either. I have called TiVo support, twice, and been told both times that this is not a know issue, no one else is having this problem, I must have a setting wrong, I do not have shows rated, I need to call the manufacturer of the box, I need to reset my unit, blah blah blah.

    Things are bad on both sides of the pond.
     
  15. Oct 4, 2008 #215 of 546
    andonevris

    andonevris New Member

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    Don't take this the wrong way, but I'm glad to hear this. Tivo has far more to lose if US customers are up in arms, the risk of bad publicity in the States far outweighs any bad publicity we in the UK can generate. Most people in the UK have never heard of Tivo.

    I know tivopony said our problems are not related, but I find it hard to believe that. We both lost suggestions at around the same time and like yourselves nobody in the UK has suggestions recording (unless you're running Mikerr's hack of course ;) )

    If Tivo devote some manpower to solving the US problem maybe they'll come up with an innovative plan to fix the problem without a new software rollout, some sort of server side fix perhaps.
     
  16. Oct 5, 2008 #216 of 546
    Pete77

    Pete77 New Member

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    Not Far...
    I think TivoPony (for which read Tivo Inc itself as Bob certainly seems to be a great guy but ultimately can only reflect the Tivo Inc corporate position in the responses he gives) is hoping the UK and US problems are not related as if they are related they will either have to work on developing a new version of the Tivo S1 software or think about offering US S1 box owners upgrades to an S3 model with a Lifetime Sub at a very attractive price. But as this S3 upgrade route can't happen for UK customers, as things currently stand, then fixing the software problem affecting Suggestions for both the US and UK boxes might make more sense.

    Tivo bases its assertion that US S1 box Suggestions are not affected on the basis that some aspects of Suggestions there work differently and involve sharing of processed Suggestions data collected by their servers back to the individual S1 Tivo boxes based on the typical viewing habits of other Tivo owners who have also thumbsed up those kinds of programs. However what they don't seem to have allowed for is that some other aspect of a change in data format from TMS may instead have scuppered some other aspect of the Tivo S1 Suggestions software engine that is in fact common to both UK and US customers.

    I would have thought that they are still running some US Tivo S1 boxes back at Tivo HQ and that some Tivo staff are running them at home so ultimately this ought to make it possible for Tivo to actually know for certain whether the US S1 boxes have also lost Suggestions recording capability. However as even the S2 and S3 boxes in the US seem to have other issues with losing Suggestions recording on some boxes in some circumstances the S1 specific problem for all S1 boxes on a permanent basis may have been lost in that background noise.

    Well I for one certainly hope so.
     
  17. Oct 5, 2008 #217 of 546
    cwaring

    cwaring VM Tivo User

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    That's all well and good Pete but, as usual, it's all suppositions and guess-work which, ulitimately, serve no purpose whatsoever :)
     
  18. Oct 5, 2008 #218 of 546
    Pete77

    Pete77 New Member

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    Not Far...
    If that was true then most of our national newspapers and our political parties would not be in business.

    So you really think that Tivo are going to give us a categoric admission that they also having a problem with Suggestions on their US Tivo S1 units but are hoping that they can get away without having to do anything to fix it do you.:rolleyes:

    Only by speculation does the truth then very often finally out itself.
     
  19. Oct 5, 2008 #219 of 546
    andonevris

    andonevris New Member

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    Oct 23, 2001
    London, ,...
    From what I've been reading in the US thread, they are having exactly the same problem as us, suggestions died in August and no S1 units can be fixed with the sugestions off - reboot - suggestions on trick.

    Tivopony maintains the US problem is different based on the fact that TMSID's were changed last year in the US but our problem coincided exactly with the TMSID changes in the UK. However all the US S1 posters seem to have exactly the same problem as us at exactly the same time, how can this be a coincidence?

    Tivopony also says that only a handful of US customers are affected but every single poster on the US thread with an S1 has no suggestions. I guess you could argue that if an S1 owner's tivo was working properly then there would be no need to visit the forums...

    All I can say is the timing and the similarity of problems seems too identical to be a coincidence.

    So yeah, suppositions and guess-work perhaps but I just can't accept these two situations are unrelated.
     
  20. Oct 5, 2008 #220 of 546
    TCM2007

    TCM2007 New Member

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    TIVoPony's reply seemed pretty clear on that point. US S1s aren't getting 14-character TMSIDs, and their data hasn't changed formats for almost a year.
     

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