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Tivo Suggestions Broken with Time Warner Tuning Adapter

Discussion in 'TiVo Roamio DVRs' started by julsssark, Sep 17, 2013.

  1. julsssark

    julsssark New Member

    18
    0
    Apr 28, 2009
    Tivo Suggestions apparently will not record when a Roamio box is used with a Time Warner Cable tuning adapter. This is a known bug with the Premiere series that I have run into and according to customer service, it is still not fixed with the Roamio boxes. I have Time Warner Cable in Los Angeles. There is no timeline for when this issue will be fixed.

    juls
     
  2. DaveDFW

    DaveDFW Member

    523
    0
    Jan 25, 2005
    Richardson, TX
    Hmm, I'm with Time-Warner in North Texas and a former victim of the no-suggestions issue when I owned an S3 or Premiere. My Roamio, attached to a tuning adapter, works correctly. It's one of the pleasant surprises I've experienced with the Roamio.

    Is TWC LA is doing something differently?
     
  3. carld

    carld New Member

    6
    0
    Mar 9, 2012
    I'm also a TWC LA customer that had the no-suggestions issue with the Premiere. My Roamio Plus, using the same CC and TA from my older TiVo, records suggestions properly.
     
  4. julsssark

    julsssark New Member

    18
    0
    Apr 28, 2009
    Strange, but last week my Tivo suggestions started working on my Premiere 4.

    Updated: Broken again. Turns out my Tuning Adapter failed and that is why the suggestions started working. Once I replaced the adapter, the suggestions broke again.

    The Tivo Fall software update is supposed to fix the bug.
     
  5. julsssark

    julsssark New Member

    18
    0
    Apr 28, 2009
    Fall update fixed this problem for me.
     

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