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tivo stuck in reboot

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by gregftlaud, Oct 27, 2006.

  1. gregftlaud

    gregftlaud New Member

    357
    0
    Jun 16, 2004
    ft...
    well, my hr10 restarted on it's own like 20 minutes ago and it is still sitting on the "almost there, just a few minutes more...." screen.

    any suggestions?

    greg
     
  2. jrmsp

    jrmsp New Member

    53
    0
    May 20, 2004
    Minneapolis, MN
    That happened to me today too....though it didn't reboot on it's own; it was stumbling a little from time to time and pixelating, so I did a restart. Sat there with the "almost there" for about 20 minutes. I said a prayer and pulled the plug...it came right up.
     
  3. litzdog911

    litzdog911 TechKnow Guide

    12,018
    0
    Oct 18, 2002
    Mill Creek,...
    This could be the classic symptom of hard disk failure, or soon-to-be failure. Can you still get it to restart when you disconnect/reconnect AC power? If so, and you value the recordings on your Tivo, you may want to act fast to replace or upgrade that hard drive. But try these tips first:

    *** Note that problems like this can also be caused by AC power spikes or fluctuations. Your Tivo is essentially a computer inside, so you should seriously consider powering it with an uninterruptable power supply (UPS). Good quality 350VA UPS's are available for well below $50 and will power your Tivo for nearly an hour, plus they provide much better powerline isolation and protection than a surge protector.

    http://www.staples.com/Catalog/Browse/Sku.asp?PageType=1&Sku=474045


    *** Check your Tivo's internal temperature. If it's running too hot you'll sometimes see problems like this. Look in "Messages & Setup" -> "System Information" and scroll down a couple of pages to see the internal temperature. Anything under 50-deg C is usually OK. If it's higher than that, make sure you have good airflow under and around your Tivo. It's a good idea to raise your Tivo up an inch or so for better airflow. Some folks use pop bottle caps under each corner.


    *** Try re-seating your access card. Remove power, remove the access card, wait a few minutes, re-insert the access card, and reconnect power.

    *** If you're comfortable opening up your Tivo (which will void your warranty if you still have one), then disconnect and reconnect all the cables leading to the hard drive(s). Sometimes connections can work loose, or tarnish, and re-seating them will help.


    *** If these steps don't help, then it's likely a hard drive problem. You can try a "Clear and Delete Everything" (in the Tivo's "Messages & Setup" menu). That might help the drive repair itself, but you will lose your recordings, Season Passes, and other settings.

    *** Finally, if all else fails, then you might want to try connecting your Tivo drive(s) to your PC and run the disk manufacturer's DOS-based diagnostic utilities. These are usually available for download from their web site. Unfortunately they don't always detect all of the failures that can disrupt your Tivo. Some folks have reported success using the SpinRite disk repair utility available from Gibson Research at http://www.grc.com/sr/spinrite.htm or HDD Regenerator at http://www.dposoft.net/#b_hddhid

    Also check out these sources of information, much of which you'll find in the Tivo Upgrade Center forum:

    http://www.tivocommunity.com/tivo-vb/forumdisplay.php?s=&forumid=25

    http://www.weaknees.com/index.html

    http://tivo.upgrade-instructions.com/

    http://www.newreleasesvideo.com/hinsdale-how-to/

    http://www.ptvupgrade.com/products/instantcake/

    http://www.9thtee.com/
     
  4. Nov 5, 2006 #4 of 13
    TivoDoc

    TivoDoc New Member

    81
    0
    Dec 22, 2002
    New Jersey
    Litzdog,
    My tivo is randomly rebooting withing variable numbers of seconds after power is connected. It usually dies within 10 seconds but occacionally gets to a tivo main screen. My HD is 'new' - actually a factory freebe to replace a dead 2 year old Samsung with a 3 yr warrentee (hopefully not a rebuilt). Does this sound more like a power supply issue to you?

    Jeff
     
  5. Nov 5, 2006 #5 of 13
    litzdog911

    litzdog911 TechKnow Guide

    12,018
    0
    Oct 18, 2002
    Mill Creek,...
    Much more likely that it's a hard drive problem. But an intermittent power connection, perhaps between the power supply and motherboard, could cause these same symptoms.
     
  6. Nov 5, 2006 #6 of 13
    DrBunsen

    DrBunsen New Member

    66
    0
    Jan 1, 2001
    Fate, TX USA
    I noticed a moment ago that mine was locked up (no picture, no response from any remote or attached buttons). I powered down, waited a couple minutes, powered up, and it's been at the "Almost there. Just a few minutes more..." screen for about 10 minutes or so.

    I almost thought that maybe something got thrown to me overnight, which is why I hopped up here. In any case, mine seems somewhat borked, and Cowboys v. Redskins starts in 8 minutes. Sigh....
     
  7. Nov 5, 2006 #7 of 13
    angel35

    angel35 New Member

    527
    0
    Nov 5, 2004
    NEW YORK CITY
    Im having the same problem. But now it says the DVR has aproblem do not unplug or power down wait 3 hours for afix. All im getting is a white screen?? What is going on Can some one tell me ??? :confused: :thumbsdown:
     
  8. Nov 5, 2006 #8 of 13
    litzdog911

    litzdog911 TechKnow Guide

    12,018
    0
    Oct 18, 2002
    Mill Creek,...
    Your DVR is trying to repair disk drive damage that it detected. Give it several hours. If your lucky it will reboot itself and be all better. Otherwise you'll need to plan to replace/upgrade its hard drive.
     
  9. Nov 5, 2006 #9 of 13
    DoubleDown

    DoubleDown New Member

    33
    0
    Feb 16, 2004
    Minnesota
    I am having serious issues with channels 701-718, except for 706 Titans- Jags game comes in fine. All the rest are pixelated and if I leave it a pixelating channel long enough it goes into reboot mode. All of my HD channels are fine. Directv kept transferring me to a specialist after 45 minutes I hung up.
    I think this new software might trigger a reboot when it does not have a strong enough signal?
     
  10. angel35

    angel35 New Member

    527
    0
    Nov 5, 2004
    NEW YORK CITY
    Its been over 12 hours,no reboot or restart. Looks like i have to replace or upgrade the hard drive. Thank you :thumbsdown:
     
  11. TivoDoc

    TivoDoc New Member

    81
    0
    Dec 22, 2002
    New Jersey
    Actually, my problem seems to have been that 'perlex' cable from the ps to the mb. I cleaned it as described in other posts and the sucker has been great ever since.

    Jeff
     
  12. DrBunsen

    DrBunsen New Member

    66
    0
    Jan 1, 2001
    Fate, TX USA
    My issue is probably with one of the hard-drives. It stayed at the "just a few minutes more" screen for over and hour and a half before I unplugged it again. It came up OK the next time, but proceded to reboot itself 3 times in the next hour or so. I'm running Spinrite on the drives now but can see that one is having to do way more ECC corrections than usual for the 400GB Seagates that I've tested. So I'm going to copy to new drives and then thoroughly test the old ones and find out what to do with them.

    Hopefully replacing the hard-drives fixes it or else the troubleshooting becomes a bit trickier. :)


    Bunsen
     
  13. RavenFan

    RavenFan New Member

    65
    0
    Oct 3, 2002
    Baltimore, MD
    I don't have a DirecTV TiVo, but the problem sounds similar to what I'm seeing.

    My 140 hour unit just started a continuous reboot cycle yesterday. It begins booting, gets to the "Just a few minutes more..." screen, and then restarts the whole reboot process. It only takes a few minutes before it dies and starts again.

    I'm assuming that the HD is bad, but I don't know if I will get it fixed. My oldest TiVo (Sony 30 hour) is still alive and kicking after 6 years. The other two are functioning fine as well. The one that's giving me trouble is the newest of the bunch.
     

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