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TiVo Software Update 14.9.2.2 Fast Forward Bug

Discussion in 'TiVo Premiere DVRs' started by MikeOrlando, Dec 14, 2011.

  1. Dec 17, 2011 #21 of 107
    Charles R

    Charles R New Member

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    Nov 9, 2000
    Indianapolis
    Curse them. :) My guess is the number of times it was hit four times on purpose versus by accident is over 99 to 1.
     
  2. Dec 17, 2011 #22 of 107
    lessd

    lessd Active Member

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    Jan 23, 2005
    CT
    I now like the way it is as i would hit the FF 4 or more times by error and get frustrated, it much better to just hit play when you get to the correct point, and not be concerned how many times you hit the FF button.
     
  3. Dec 18, 2011 #23 of 107
    srpsrp

    srpsrp New Member

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    Dec 17, 2011
    I've been a TIVO user for 10 years and I've always used the FF button with a 4th push to stop FF. This new change is downright stupid. You had an entire community that pushed the FF button since TIVO inception, with known expected results.... and now someone decides to just change it one day and not even tell us???? How dumb is that?

    I personally am offended that TIVO would change this function and not even have the professional courtesy to notify us first. I actually thought something was wrong with my remote / unit when I first experienced the upgrade / change. I screwed around with my unit, looking at settings, I did a reboot, etc.... only to read about it on this forum. What a bunch of clowns! Shame on TIVO. Shame on TIVO management.

    BTW - to those who "like the new way better" because they "hit the button by accident"......I think that's just lame. Don't make me change something that I've been doing for 10 years just because you aren't coordinated enough to push a button right. It's slower and more of a bother to stop FF by hitting the play button now. It was definitely easier to just keep your finger on the FF button and ht it a 4th time. The new change is like forcing a driver to hit the brake every time to slow down, when they could just back their foot off the gas pedal to slow down instead .....it's just DUMB!
     
  4. Dec 18, 2011 #24 of 107
    AlanMintz

    AlanMintz New Member

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    Nov 1, 2007
    Please don't make this any more complicated for TiVo than it is. The change was undocumented, specifically goes against description of the function of the keys*, and has nothing to do with any conspiracy regarding commercial-skipping. It's a glaring bug - plain and simple - and one that should have NEVER gotten past any testing by any normal user. Shame on you, TiVo.

    Now, if some people like this accidental "feature", perhaps they can consider making it an option in settings, but the rest of us want our correct, as documented, functionality back.

    * support.tivo.com/app/answers/detail/a_id/1851/kw/remote%20control says:

    24. FWD (fast-forward) fast-forwards through a program. Press it up to three times for three speeds. Press it a fourth time to resume playing. When the box is paused, it allows you to advance frame-by-frame.

    and

    13. Back (rewind) rewinds a program. Press it up to three times for three speeds. Press it a fourth time to resume playing. When the box is paused, it allows you to go back frame-by-frame.
     
  5. Dec 18, 2011 #25 of 107
    kirk1701

    kirk1701 New Member

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    Feb 4, 2007
    Hmm
    I didn't think of it that way but makes sense now, I've done the same thing before; hit the FF a fourth time before the commercials were over.

    I came here looking to see if it was actually an update that caused the change or something weird going on specifically on my tivo. Good to see its not me.

    This might be a good thing, just have to retrain our minds to move the finger to the play button to stop the FF

    I give the change a :up:
     
  6. Dec 18, 2011 #26 of 107
    srpsrp

    srpsrp New Member

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    Dec 17, 2011


    I hope it's a bug....the problem is someone posted that they talked to TIVO support and they were told it was intentional, and there were no plans to change it back.....let's hope the support person they talked to was wrong.
     
  7. Dec 18, 2011 #27 of 107
    Blonde

    Blonde VIP Member

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    Jun 13, 2002
    USA
    I hate the change. I hope it's just a temporary bug. :mad:
     
  8. Dec 22, 2011 #28 of 107
    srpsrp

    srpsrp New Member

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    Dec 17, 2011
    A few on here mentioned to use the commercial skip key....that process takes at least 6 presses of the key for a 3 minute commercial. Pressing FF 4 times was much quicker and easier. Let's hope TIVO fixes this soon! If this isn't a bug then they really screwed up with this change.
     
  9. Dec 22, 2011 #29 of 107
    jaredmwright

    jaredmwright New Member

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    Bay Area
    Count me as someone who likes the change also since overshooting required multiple presses to get back going. Even better would be an option in the menu for the end user to decide and have the best of both. TiVo should be about offering more to consumers and customization and it would probably be trivial to implement to set an option one way or the other.
     
  10. Dec 23, 2011 #30 of 107
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Nevada
    How is it possible that after months of waiting TiVo finally releases an update for the Premiere units and it's actually worse then the previous software? They use to be so good about not releasing software that added new bugs, but it seems like with the last couple of releases they've broken more things then they've fixed. :thumbsdown:

    I really could use an Elite to replace a couple of old S3 units, but at this point I'm not willing to give up the S3 units because at least their software is stable. I am really disappointed in the the direction TiVo has gone over the last few years. I keep hoping they are going to realize the error of their ways and bounce back, but I'm just more disappointed with every new release.

    Dan
     
  11. Dec 23, 2011 #31 of 107
    aaronwt

    aaronwt UHD Addict

    19,192
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    Northern...
    What did they break? I've seen improvemnts with the latest release. The FF button press is definitly one of them.

    But to appease everyone they would need to have option in the settings menu for the behavior of the FF button.
     
  12. Dec 23, 2011 #32 of 107
    tomm1079

    tomm1079 New Member

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    May 10, 2005
    I personally like it better like this.
     
  13. Dec 23, 2011 #33 of 107
    tomm1079

    tomm1079 New Member

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    May 10, 2005
    Good to hear..i thought i was the only one who liked the changes. Maybe its cause between the Elite and Premiere i have had 0 reboots.
     
  14. Dec 23, 2011 #34 of 107
    Charles R

    Charles R New Member

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    Nov 9, 2000
    Indianapolis
    TiVo will never add this as a settings option and I still say the number of four button presses by mistake versus on purpose has to be at least 1 to 99!
     
  15. Dec 23, 2011 #35 of 107
    bmgoodman

    bmgoodman Member

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    Dec 20, 2000
    Northern...
    Don't add it to the user interface. Instead, let us do some Select-Play-Select code to change it. Then those who are annoyed by the change can change it back. Those who don't notice won't be "bothered" by yet another menu option. Who's with me?
     
  16. Dec 23, 2011 #36 of 107
    Charles R

    Charles R New Member

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    Nov 9, 2000
    Indianapolis
    Let's be honest TiVo has about a thousand other changes/updates/enhancements that are much more important. What's the odds they take the time to address this. :)
     
  17. Dec 28, 2011 #37 of 107
    hillyard

    hillyard Member

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    Nov 1, 2011
    got an email from tivo today saying the ff is here to stay and that they are NOT going to fix the guide filters I emailed them about setting the guide filter to HD channels you recieve and nothing showing.

    Thank you for contacting TiVo Customer Support. I would be glad to help you with your inquiries. I do apologize, but we have gotten word from our engineers that those two features will no longer be valid on the TiVo Premiere boxes. With the software update 14.9.2.2, it has removed both of those features. I do apologize for any inconvenience this may cause. when you press fast forward, you will not need to press play to proceed back to the recording. You can submit a features request to our engineers for features you would like to see in a future software update
     
  18. Dec 28, 2011 #38 of 107
    lpwcomp

    lpwcomp Active Member

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    May 6, 2002
    John's...
    It may take more effort , but IMHO, it is quicker to "skip" (if you enable skip .vs. scan), as it takes time for the FF scan vs the instantaneous skip.

    As I stated in another thread on this issue, it would have been nice for the people who prefer it the old way if there were a configuration option, but count me as one preferring the new way.

    As to the "99 to 1" claim, totally made up and based on zero objective data. May be close to accurate though because the people who overshoot (like me) gave up using FF for most purposes a long time ago, especially for skipping commercials or speed watching a football game.

    The muscle memory problem is nothing compared to the moving of the "Select" button on the remote. Since I have an old style remote in the living room and a new one in my bedroom, I have to maintain two sets of muscle memory and sometimes the wrong one becomes active. While pressing play vs. 4th press of FF may not be necessary on all platforms, at least it works on all platforms.
     
  19. Dec 28, 2011 #39 of 107
    billyblue

    billyblue New Member

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    May 18, 2005
    I called Tech Support thinking something had gone wrong. When I was told it was part of a software UPGRADE, I said don't you mean DOWNGRADE? "It was made at customer request" I was told, but she was unable to cite how many customers wanted this change. Why doesn't TiVo give more users the opportunity to weigh in on these changes. I'll bet that the established customer base much prefers the old 4-push FF method. I suggested to TiVo a few months back that they inaugurate a remote code program that would enable a jump to 3 X with just one push of FF. I never bother with just 2 X anymore. Press once, 3X; press again, back to normal. Now THAT would be a software upgrade. Retrograde stuff like this with no user input and TiVo will become history. A Real Shame!
     
  20. Dec 28, 2011 #40 of 107
    Charles R

    Charles R New Member

    157
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    Nov 9, 2000
    Indianapolis
    Having developed software since the late 70's I find this change interesting. I wonder what the circumstances were that got them to address the issue to start with?

    • Unifying code
    • Vendor request (unifying support across models)
    • User request (some isolated complaint that really got bumped up the ladder)
    • ???
    With the hundreds of improvements way past due again what caused the spark to set off such a silly change. I know it's a very small change but I can't tell you how much I miss the feature (certainly more so because I'm used to it). Now if the latest update included untold number of improvements I'm sure I would have brushed it off. However if someone asked about TiVo I have thoughts of nothing going on for several years outside of going backwards. Even standing still is going backwards but removing features is worse...
     

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