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TiVo Service outage?

Discussion in 'TiVo Premiere DVRs' started by morac, Oct 15, 2012.

  1. morac

    morac Cat God

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    Mar 14, 2003
    NJ
    I was mentioned on http://twitter.com/tivodesign but I agree there should be a status page, especially considering the number of mini-outages lately.
     
  2. Teeps

    Teeps Active Member

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    Torrance,Cal...
    Good idea; but, where would you go to find the status page when the main site is down?
     
  3. morac

    morac Cat God

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    Mar 14, 2003
    NJ
    Well the presumption would be if you are having problems and the tivo.com web site is down, that the problem is on TiVo's end. Or TiVo could host the status page somewhere else.

    Of course having a status page would only be a good idea, if it was actually updated, so preferably it would automatically be updated in the case of an outage.

    Unfortunately I don't expect we'll ever see a status page. I'm still waiting for an revocation page to remove linked web pages/apps (Zap2it, yahoo, it.tv, etc) from your TiVo account. I recommended that years ago and it was "taken under suggestion".
     
  4. L David Matheny

    L David Matheny Active Member

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    SE Ohio
    Hosting the status page somewhere else wouldn't exactly indicate confidence in their own servers. And a server outage is not really a big emergency. Remember that TiVos should continue to perform their primary duty (recording) even when TiVo's servers are down for up to several days. I guess people who use the HDUI could encounter some awkwardness when they try to use the menus, but those of us using the SDUI might not even notice the outage.
     
  5. sar840t2

    sar840t2 Member

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    Edmonds,...
    When I was getting the N33 errors yesterday morning, Xfinity On Demand wouldn't work either (in fact, trying to go to On Demand was what clued me in that something was wrong in the first place).

    Why would we need access to TiVo's servers to get On Demand?
     
  6. tlrowley

    tlrowley Quilt Geek

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    Lancaster, PA
    The Tivo Streams won't work when Tivo's servers are down, either. That's a real problem, IMO. Why should I need to contact Tivo to ship bits around the house? I've never really noticed a problem with N33 errors in the past, but there were two outages in just a couple of days since I got the stream. That's disappointing.
     
  7. Teeps

    Teeps Active Member

    1,665
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    Aug 16, 2001
    Torrance,Cal...
    I'm guessing, but it probably has to do with TiVo's agreement with cable labs copy protection protocol.

    Another disappointment, for me, is that I can copy non protected programs between my S3 and XL4. But not stream between the two, that is totally ridiculous.
     
  8. Replevin

    Replevin long-time lurker

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    Washington, DC
    I keep getting these n33 errors and, of course, this also messes up the stream. Am I the only one or has this resolved for others? Thanks.
     
  9. morac

    morac Cat God

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    Mar 14, 2003
    NJ
    The original outage was fixed within a few hours. If you have been getting N33 errors constantly since then, then the problem is on your end. If you just started getting N33 errors again, it's possible there's another problem on TiVo's end.
     
  10. jcthorne

    jcthorne Active Member

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  11. Test

    Test Active Member

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    oh ok, people weren't having problems getting to tivo.com and their account settings?
     
  12. morac

    morac Cat God

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    Mar 14, 2003
    NJ
    In this case, yes they were because TiVo was having a complete network outage, but jcthorne is correct. Just because tivo.com is down doesn't mean the mind servers are and vice-versa.
     
  13. Ct_mickey

    Ct_mickey New Member

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    Oct 25, 2013
    Anyone getting TiVo errors again? I am presently getting "Problem with the service (C133) error in Derby, CT....
     
  14. tlc

    tlc Member

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    Yeah, all night. Can't set recordings with my iphone or use the web site either.
     
  15. Bierboy

    Bierboy Seasoned gas passer

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    Quad Sillies
    Must have been limited to certain machines because I couldn't access my Premiere with the iPhone app, but I was able to get to my HD. All seems to be well now...
     

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