1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

TiVo Service outage?

Discussion in 'TiVo Premiere DVRs' started by morac, Oct 15, 2012.

  1. morac

    morac Cat God

    8,956
    22
    Mar 14, 2003
    NJ
    I'm pretty sure it's not related. VOD became available for me on Friday (and it worked).

    Currently all my services under "Find Shows" disappeared, including Xfinity, which is odd since On Demand doesn't even go through TiVo.
     
  2. mlvnsmly

    mlvnsmly New Member

    4
    0
    Oct 24, 2007
    Pittsburgh, PA
    didn't mean to imply that it was related, just saw some additional areas on the tivo site before it went down. I didn't see any mention of them elsewhere on here and assumed they went live today.
     
  3. lttu-1212

    lttu-1212 New Member

    6
    0
    Apr 1, 2008
    New York
    No more N33 error on my premiere
    but
    from pc still cannot connect or ping tivo.com

    Long Island, NY
     
  4. shadowless127

    shadowless127 New Member

    1
    0
    Oct 15, 2012
    Also out in Long Island.
     
  5. nrc

    nrc Cracker Soul

    2,458
    0
    Nov 17, 1999
    Living in a...
    I got a normal response a little early and figured it was back up for everyone. Now I'm getting nothing.
     
  6. 01dyna

    01dyna New Member

    3
    0
    Feb 27, 2008
    well the N33 error is gone in No. Va but tivo.com is still down. Also, when I tried to download a movie from amazon.com, it got all the way to the order page and it errored out with a network error. So it looks like they've got some of the servers back up but not all of them. Being a network guy myself, it sounds like it is/was a DNS issue and if that's the case, it may take a couple more hours for the DNS entries to propagate and stabilize. just speculatin'

    With all the hacker attacks in the news, may be a hack attack or if they're going through GoDaddy.com, they were up and down the past couple of days.

    Hopefully, Tivo will update us either way.
     
  7. lttu-1212

    lttu-1212 New Member

    6
    0
    Apr 1, 2008
    New York
    During the time our premiere Tivo s had the N33 error we could see them from the iPad Tivo app but could not connect.

    Even tried power cycle on the iPad.

    So apparently to use the Tivo iPad app at home over local Wi-Fi the Tivo Premiere must have access to the Tivo service.
     
  8. wrecklass

    wrecklass New Member

    24
    0
    Dec 3, 2005
    One of the many things that I dislike about the TiVo Stream system. It's absurd that we have to ask for permission to watch content on our system. I get the entire "leasing the software" mantra, but it is absurd when we are leasing the right to watch the content.
     
  9. julesAI

    julesAI New Member

    2
    0
    Apr 4, 2007
    tivo service down since early this morning in Louisville, KY via tivo box. don't use the app. :)
     
  10. tivoknucklehead

    tivoknucklehead Member

    718
    3
    Dec 12, 2002
    Orlando Florida




    this. Orlando FL
     
  11. davidows

    davidows New Member

    2
    0
    Oct 15, 2012
    Southeastern...
    Getting normal Tivo service on the Premiere but the order I had up on the screen last night for another Premiere and $500 of other stuff is gone and I couldn't get back into the shop on the website until just this minute.
     
  12. morac

    morac Cat God

    8,956
    22
    Mar 14, 2003
    NJ
    The iOS app started working for me (away mode) and the N33 errors went away, so it looks like the service is slowly coming back. The web site is still down though.

    Of course now, my cable signal has gone to pot (grrr Comcast).
     
  13. global_dev

    global_dev Member

    110
    0
    Mar 15, 2010
    Northern VA
    tivo.com and "my account" appear to up in Arlington, VA
     
  14. L David Matheny

    L David Matheny Active Member

    1,589
    2
    Jan 29, 2011
    SE Ohio
    I haven't tried connecting from my TiVo, but www.tivo.com seems to be back up now in SE Ohio.
     
  15. davidows

    davidows New Member

    2
    0
    Oct 15, 2012
    Southeastern...
    tivo.com came up long enough for me to add everything to my cart, but when I went to checkout a little later, it was down again. Second time, I filled the cart and checked out immediately - Order placed.

    I was also chatting with Tivo online at the time about what speed I could expect via MoCa.
     
  16. lessd

    lessd Active Member

    7,698
    5
    Jan 23, 2005
    CT
    Service up in Hartford CT at 3:10pm
     
  17. julesAI

    julesAI New Member

    2
    0
    Apr 4, 2007
    Service back up in Louisville KY 3:30pm
     
  18. avg99

    avg99 New Member

    30
    0
    Apr 12, 2002
    Definitely they need to have so way to notify the service is down. Even though I was getting N13 error in my network diagnostics my dns resolution succeeded but the port config just kept saying testing that led me to believe was I have a network problem and spent awhile resetting all my routers and switches. Also I was getting a weird message on the connect to TiVo service when it failed it said I had a network cable unplugged?? I had to call just to make sure it really was a outage b/c of all the weird messages. Which they confirmed it was down and would be back up. Within 2 hrs.

    Baltimore, md up for a hour or so.
     
  19. wrecklass

    wrecklass New Member

    24
    0
    Dec 3, 2005
    Odd, so they went down and eventually came back up and nary a word about what happened. Not what I call world class service.

    Oh well.
     

Share This Page