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TiVo Server Crash

Discussion in 'TiVo Help Center' started by dglion, Dec 3, 2013.

  1. dglion

    dglion New Member

    Dec 9, 2012
    Lake San...
    Called the TiVo help line today because I kept getting "There is a problem with the connection. (N17)" while trying to run Guided Setup. I was told that TiVo had a major server crash and thousands were calling from all over the country. That was at 2 pm PST and evidently it's still down (6 hours later) because I still can't get through Guided Setup. It's a real pain because there's no way out of the setup and my Roamio is essentially frozen. Has anyone else heard anything?
  2. Red Pimpernel

    Red Pimpernel Lurking Member

    Dec 23, 2001
    Milwaukee WI
    I've got "Problem with the Service (C133)" error message at the top of my TiVo 4XL. "There is a temporary problem with the TiVo Service. Some options will not be available until this issue is fixed. Please try again in a few minutes."

    No program guide, no what to watch now, etc.
  3. nooneuknow

    nooneuknow TiVo User Since 2007

    Feb 5, 2011
    Cox Cable...

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