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Tivo Series 2 Stuck at "Welcome! Powering up..."

Discussion in 'TiVo Help Center' started by Shanezam203, Feb 3, 2010.

  1. snakebte

    snakebte New Member

    2
    0
    Feb 24, 2010
    Where do you get a new power supply, and are there detailed instructions
    on how to swap it out? I had a Series 2 single tuner Tivo and one day it just died: no warning. One day it was working fine, the next day it went into "Welcome, Powering up". It would stay there for a few minutes, then go to blue screen and then start the whole process over again. I called Tivo, we went through the whole Try This routine, but nada, and determined that the HD was dead. Ended ordering a new one.

    I am so tech challenged it's not even funny. Thanks.
     
  2. True Colors

    True Colors Member

    482
    0
    Oct 18, 2006
    Shane...... you actually have 2 separate issues.

    First issue.... regarding the lifetime subscription....... that stays with the specific box you purchased it for......... no matter if you change any internal parts(hard drive, power supply, etc.)

    Second issue...... if you pull a hard drive out of one tivo and try to stick it in another....... that will only work if the model numbers are identical. You must verify the TCDxxxx numbers and see if they match. Odds are, they won't. Tivo has a lot of different models out there.

    If the garage sale tivo is not an exact match, then you have 2 options.....

    1 - buy a disk drive with the proper software already installed for your TCDxxxx model number. If you look at the very top right of this website there is an advertisement for "weaknees." They have a section called "upgrade kits." There is a selection of hard drives for sale. Prices vary based on the size of the hard drive you pick.

    2 - if you are moderately technical then you could get a new hard drive and install the proper software on it yourself. Get the garage sale tivo and rip the hard drive out of that(not recommended), or better yet, get a hard drive from Best Buy or off of amazon or whatever. You mentioned that you have a Series 2 tivo. So you do NOT want a SATA drive. You want the old IDE style of hard drive. Get one big enough to meet your needs(I replaced the old 80 gig drive in my series 2 with a new 500 gig unit to get the extra recording space).

    If you are going to image the drive yourself then you will need to order the software to image you drive. Check out instantcake and they can sell you one for your TCDxxxx model.

    TC
     
  3. True Colors

    True Colors Member

    482
    0
    Oct 18, 2006
    hey snake....... in my particular situation, the fix was not technical at all. I unplugged my Tivo, opened it up, and saw that one of the wires was loose. I pushed it in tight and then my tivo started working well again.

    If you open your Tivo and see something obvious like a loose wire or a bunch of dirt clogging things up then you can fix it yourself without having to pay anything, naturally.

    However, if you have to purchase a new power supply, then you could get one from weaknees. Here is the link to their list of power supply units for sale and also instructions on the bottom of the page explaining how to install them.

    http://www.weaknees.com/tivo-power-supply.php

    TC
     
  4. tivo5t

    tivo5t New Member

    38
    0
    Nov 20, 2004
    yesterday my hd tivo was stuck powering up (on welcome screen). unplugged/replugged its power cord several times to no avail. saw here that someone tried unpluging/replugging the wireless so i tried that. and it worked!!

    thanks
     
  5. nich0003

    nich0003 New Member

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    Apr 21, 2005
    Worked for me, too!
     
  6. arcarocket

    arcarocket New Member

    15
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    Oct 24, 2006
    Ended up being a hard drive in my Tivo 2.
     
  7. huri999

    huri999 New Member

    1
    0
    Jan 16, 2011
    I seriously need help from you experts. I have the tivo dual tuner #TCD649180 series 2. the other day when i turned it on it was stuck on the Powering Up - welcome screen - called tivo tech & they told me to do a cold reboot. did that - no help here. i noticed the tivo network device wasnt lit up either. changed it out with another network device that i knew was working on the single tuner - but that one wouldnt light either w/dual tuner. all wireless devices working with other tivos in the house.
    called tivo after reboot failed & was advised hard drive probably shot;
    fan is working. i tried getting the screws off the back - i can't do it.

    i have comcast which is the worst company ever for signals, compat issues, even with the series 2 dual tuner. techs where i live are useless; after reading about problems w/ the premiere & comcast cable cards, i am considering getting my dual tuner fixed at DVR upgrade for $148 (160 GB replacement kit plus bronze service install). would u recommend getting the flat fee repair service w/ hd upgrade for $218 or just go with the $148 hard drive replacement.
    i dont have lifetime on this dual tuner but i only pay $6.99/month for the life of the box.
    dont know if i can replace the hd myself. im afraid i will screw it up. please advise. if comcast didnt suck so much i would upgrade to the premiere XL for $488 for box & 1 year service but i know that's gonna bring big problems dealing with the cablecard- SOMEONE PLS ADVISE ASAP.
     
  8. HomeUser

    HomeUser Active Member

    2,383
    2
    Jan 12, 2003
    A2 Michigan
    Check the Premiere upgrade offers on tivo.com TiVo® shop may be cheaper then the cost of replacing the hard drive with installation then finding the problem is something else.
     
  9. dosequis

    dosequis New Member

    1
    0
    Feb 9, 2011
    Hurri99, I had a similar thing just (late January,2011) happen to my Directivo (RCA DVR80). Was working fine, then one day it's sitting on the "Welcome, Powering up" screen. No amount of reboots would get past it. I figured bad hard drive and made a new one using Instantcake. That one wouldn't boot either. My fan was running, too.

    On a hunch, I disconnected the drive's power from the Tivo power supply and hooked up just the hd to a molex connector on an external usb adapter I have. Turned the drive power on, waited for it to spin up, then plugged in my tivo. Worked like a charm.

    All the while, I was very careful not to touch the exposed power supply inside the tivo. There's a lot of juice in there and it's not protected in a cage like in a pc.

    My guess is that my power supply is just too weak to spin up the drive. It is over 6 years old after all and has been powered on almost 24/7.

    I'd buy another power supply for it but they're like $69 at weaknees.
     
  10. tigeruniverse

    tigeruniverse New Member

    1
    0
    May 11, 2011
    Hey Guys...

    Just had the same issue with my Tivo purchased Nov 2010...

    After reading all your posts - thanks guys - it suddenly dawned on me that like a PC - you cannot resolve some issues without disconnecting all powered cables, whether ethernet, usb's or Antennas with Powered amplifiers...

    so after dismall attempts at cold re-boots - I tried just that... removed the HDMI (has pwr control), Ethernet (has pwr TX and RX), and antenna (has pwr amplifier over coax) and then reconnected the pwr cable - BINGO - reboot as normal...

    Hope this helps...

    Andrew.
     
  11. Shanezam203

    Shanezam203 Member

    788
    0
    Jul 27, 2007
    Just want to confirm 100% it is the Hard Drive and not the Power Supply. When I power it up it goes from Please wait powering up to a Grey screen and never gets off there. It does the SAME THING (grey screen) when I put the hard drive in another Series 2 Tivo, so that tells me it isn't the power supply right?

    I have an IDE 40 gig hard drive from a computer I can put in and load Instant Cake on it if I am 100% sure its the hard drive and the box + lifetime is good.

    Thoughts?

    Shane
     
  12. HomeUser

    HomeUser Active Member

    2,383
    2
    Jan 12, 2003
    A2 Michigan
    If you all-ready own Instant Cake... It's worth a try.
     
  13. Shanezam203

    Shanezam203 Member

    788
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    Jul 27, 2007
    Interested in formating either an 80 or 40gig Western Digital drive I have, see if I can get that to run in my Series 1 Tivo with Lifetime....

    Got a copy of the 540.bax and 540.tbk burned to seperate CD's. Install the Western Digital Hard Drive and boot from CD right? or is another program needed to write the 540_gset to the Hard Drive?

    Thanks,

    S
     
  14. HomeUser

    HomeUser Active Member

    2,383
    2
    Jan 12, 2003
    A2 Michigan
    "Series 1" Typo? the 540 image will only wok with a 540 Series 2 TiVo DVR (TiVo Service Numbers starting with "540") TCD540040, TCD540080, TCD540140 ...

    Correct you need the MFS program from MFSLive.org. There are 2 versions of the MFSLive software download form MFSLive.org neither version have the TiVo image (540.bax and 540.tbk that you have all-ready) on the CD.

    The more difficult method is MFSLive it boots and runs from a CD where you use the Linux command line to create the drive from the TiVo image file. The TiVo image that you download needs to be accessible when booted to MFSLive CD is a good place if you have a second CD or DVD drive.

    If you do not know Linux then use WinMFS that runs in the Microsoft Windows environment that you all-ready have on the computer. see the instructions on the MFSLive web site.

    If the image you download is from a 40G drive you can use either drive any IDE drive 40G or larger.
     
  15. unitron

    unitron Active Member

    16,400
    7
    Apr 28, 2006
    semi-coastal NC
    Is this the same 540 you were writing about a year ago?

    Did you get a pre-prepared drive for it back then? Or do your own with Instant Cake?

    Going from Welcome screen (which is on the motherboard) to a blank gray screen can mean faulty communication with the hard drive, which could have several causes.

    There's a very good possibilty you've got one or more capacitors gone bad on that power supply.

    Search my posts for the word "capacitor" so I don't have to write it all out again.
     
  16. Shanezam203

    Shanezam203 Member

    788
    0
    Jul 27, 2007
    It is that same Series 2 Tivo from last year with Lifetime, yes. I do not have instant cake for $50 yet until I determine 100% it is the hard drive and not a capacitor or the power supply. Being a Series 2 Single Tuner, I don't have a huge interest in fixing it if it's going to be costly.

    But I do have an 80gig WD hard drive out of a Tivo from a garage sale that powers up (in that Tuner) that I'd be interested in using to revive this Lifetime Tivo for a spare room.
     
  17. unitron

    unitron Active Member

    16,400
    7
    Apr 28, 2006
    semi-coastal NC
    540_gset sounds like one of my images.

    If it ends in .bak, use MFS Live

    If it ends in .tbk, use WinMFS

    gset means it starts in guided setup.

    Before I encourage you to use the drive out of the garage sale TiVo, let's make sure we don't need a hard to find image off of it first.

    What model number is the garage sale TiVo?
     
  18. Shanezam203

    Shanezam203 Member

    788
    0
    Jul 27, 2007
    Western Digital = WD800bb - 5kjkc0

    Tivo = TCD 649080
     
  19. unitron

    unitron Active Member

    16,400
    7
    Apr 28, 2006
    semi-coastal NC

    Here's images for that model.

    http://www.tivocommunity.com/tivo-vb/showthread.php?p=8706933#post8706933

    Please download both versions to keep them on the server longer.

    That way, if you ever want that 2 tuner crunchy goodness, you'll have the images on your computer, no waiting.

    If you have images for a TCD540040 and not a 540080, then that WD drive will be big enough.

    For a while during the S2 days, TiVo was using Maxtor drives that were just a hair bigger, LBA-wise, than other brand drives of the same size GB-wise, so an image from an 80GB machine wouldn't restore onto a WD 80GB because the image would have a partition map with the MFS partitions just that much too big.

    TCD540040 images here

    http://www.tivocommunity.com/tivo-vb/showthread.php?p=8688730#post8688730

    Again, please download both versions.
     
  20. Shanezam203

    Shanezam203 Member

    788
    0
    Jul 27, 2007
    Ok, I have all 4 of the below, now what? :)

    Garage Sale Tivo/ 80gig WD Hard Drive I am using.

    649_gset.bak (254.5 MB)
    MFS Live v1.4 TCD649080 truncated backup
    http://www.sendspace.com/file/b0r0ag

    649_gset.tbk (213.6 MB)
    WinMFS TCD649080 truncated backup
    http://www.sendspace.com/file/4dp6aa

    Tivo with Lifetime

    File Name: 540_gset.bak
    Description: MFS Live v1.4 TCD540040 truncated backup
    Download Link: http://www.sendspace.com/file/quv14n

    File Name: 540_GSet.tbk
    Description: WinMFS TCD540040 truncated backup
    Download Link: http://www.sendspace.com/file/dq9ue3
     

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