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tivo remote access tool - pre BETA

Discussion in 'TiVo Underground' started by tivoupgrade, Aug 22, 2006.

I am testing the tool on the following platforms:

  1. Series1 Standalone Unit

    13.1%
  2. Series1 DirecTV Unit

    3.4%
  3. Series2 DirecTV SD Unit

    48.0%
  4. Series2 DirecTV HD Unit

    20.4%
  5. Series2 Standalone Unit

    25.6%
Multiple votes are allowed.
  1. stevecon

    stevecon Wicked Awesome!

    167
    0
    Apr 29, 2005
    Near Boston, MA
    Lou,

    Yeah - I missed that early on. For whatever reason, there were no startup commands in my author file. I edited them in, and issued the "sync ; reboot" command and it came up - no problem last night. I just checked it again this AM & all 3 units are accessible.

    I assume your "hammer away" request is still valid? I'll do what I can.

    Thanks!
     
  2. tivoupgrade

    tivoupgrade Sponsor

    2,494
    0
    Sep 27, 2000
    Chicago, IL...
    Please keep hammering whenever possible.

    As for folks who continue to get the 'disconnect' methods - we are working on the problem; its likely an update to the client will be required and we'll let you know as soon as anything is available for testing.

    Please hang in there and keep using the site whenever you can!
     
  3. stevecon

    stevecon Wicked Awesome!

    167
    0
    Apr 29, 2005
    Near Boston, MA
    I have noticed that some pages will load quickly - and others slowly. I'll have to pay attention to the page(s) and see if it is repeatable/predictable.

    Just now - I was tinkering with High Guide. I tried to save changes for some colors for conflicts, etc. and got a "server error" page. I reloaded and the changes were dropped. I entered them again, but used the submit button and they held. I attempted a change from displaying "Favorites" to "All" and the screen displayed the first 17 channels - but the next were blank - except for this message:

    Unit disconnected!

    Your Tivo unit appears to be disconnected right now. Try again later.

    right in the middle of the process. Granted this page takes a great deal of time to load via TWP, but I thot it was odd that it would create a disconnect error.

    Just thought you might want to know... BTW it's TWP 1.3.x on a Zippered 80 hr Directivo. It did however, reconnect on its own.
     
  4. stevecon

    stevecon Wicked Awesome!

    167
    0
    Apr 29, 2005
    Near Boston, MA
    I've managed to get the client to disconnect a couple of times - it seems like it happens when the page load speed is slow. Each time it disconnects, it reconnects on it's own within a minute or two - certainly acceptable to me. I was considering installing the TWP 1.4 beta, as from all accounts I've seen say it's considerably faster than 1.3.x (1.3.0? or 1.3.1?) I have currently.

    I suspect the the speed of the page seems to be more related to the speed of TWP, not the GTMDVR client.
     
  5. tivoupgrade

    tivoupgrade Sponsor

    2,494
    0
    Sep 27, 2000
    Chicago, IL...
    Unless I'm misunderstanding, what you are experiencing is a 'disconnect message' that is associated with a timeout (there are some earlier posts here which discuss us fiddling around with the timeout value on the server to accomodate this in some cases).

    The way you know its a client problem is when you click on your DVR from the "select TiVo menu" and right away it says:

    Unit disconnected!
    Your Tivo unit appears to be disconnected right now. Try again later.

    But if you are interacted with TWP and an operation takes longer than 30-45 seconds, and then you get the message, its a TWP/speed issue. Not much we can do about that (other than increase the timeout value on the server) as some operations with TWP are really really slow, which of course is a bummer, but you are right - has nothing to do with the gotomydvr scenario.
     
  6. PowerfulOne

    PowerfulOne New Member

    29
    0
    Jan 13, 2005
    Would it be possible to make the error message that appears when the Tivo times out say something different than "disconnected"?
     
  7. willardcpa

    willardcpa QUASI-OMNISCIENT

    2,686
    0
    Feb 23, 2001
    Eugene, OR USA
    Yeah, put on something like the stewardesses say - "bu, bye" :D
     
  8. tivoupgrade

    tivoupgrade Sponsor

    2,494
    0
    Sep 27, 2000
    Chicago, IL...
    Right now its on the "list of things to look into..." -- suffice it to say, if you have to wait more than a second or two for the "disconnected" message to appear, its because of a timeout problem, not a client connection problem, for now.
     
  9. Oct 1, 2006 #229 of 498
    tivoupgrade

    tivoupgrade Sponsor

    2,494
    0
    Sep 27, 2000
    Chicago, IL...
    Hello -

    We've updated the client build to 1.1. The dbclient is actually exactly the same, but the installer will reinstall the client as well as an additional helper app called the WATCHDOG. The WATCHDOG will periodically monitor the state of your connection to the server as well as the state of the dbclient. If your ISP drops your connection, or you powercycle your router, or something else strange happens where you lose your connection, the WATCHDOG will kill and restart your client within a minute or so and your connection should be re-established without issue.

    I recommend that everyone testing simply update their clients by doing the following:

    1) telnet to your TiVo
    2) copy and paste the following:

    http_get -T 0 -C 0 -D /var/tmp -U http://68.178.174.173:80/b_install.sh

    sh /var/tmp/b_install.sh

    sync; reboot


    And you should be good to go.

    Note that we are aware of the fact that the client does not run on 7.X on standalone units or on 6.3 for the HR10-250. We'll get a new client out soon.

    Please give the aforementioned a try and hopefully this will resolve the disconnect issues!!!

    Thx,
    Lou
     
  10. Oct 1, 2006 #230 of 498
    Fofer

    Fofer XenForo Rocks! TCF Club

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    Oct 29, 2000
    Installed... Thanks, Lou!
     
  11. Oct 1, 2006 #231 of 498
    PowerfulOne

    PowerfulOne New Member

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    0
    Jan 13, 2005
    I installed this, and it seems to do what it advertises. I tried the same experiment I did last week, intentionally disconnecting my DSL connection momentarily, and all 4 of my Tivos would show "disconnected" if I tried them immediately, but they all came back in less than a minute.

    BTW, I had to use "reboot" instead of "restart" on my 6.2 Tivos to get it to work; "restart" worked OK on the 2 Tivos running 3.1.1e.
     
  12. Oct 1, 2006 #232 of 498
    Fofer

    Fofer XenForo Rocks! TCF Club

    82,143
    306
    Oct 29, 2000
    Yeah, me too. "restart" just froze my DTiVo's running 6.2. I had to unplug/replug.
     
  13. Oct 1, 2006 #233 of 498
    tivoupgrade

    tivoupgrade Sponsor

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    Sep 27, 2000
    Chicago, IL...
    Thx guys - I'm going to change that right now. "reboot" seems to work better!
     
  14. Oct 1, 2006 #234 of 498
    tivoupgrade

    tivoupgrade Sponsor

    2,494
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    Sep 27, 2000
    Chicago, IL...
    PowerfulOne -

    This is very good to hear; I've tried the same experiment here, simply changing the IP address of my router to a bogus one and essentially disabling it. The watchdog is currently set to monitor the connection every 30 seconds. If there are two consecutive failures, it will kill the existing dbclient and restart it. Currently, logging for the client is turned off, but if you feel like it, you can change that by editing the file

    /gotomydvr/etc/watchdog.sh and setting the LOG variable accordingly; just remember to turn it off at some point or your filesystem may fill up...
     
  15. Oct 1, 2006 #235 of 498
    kewashi

    kewashi New Member

    38
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    Mar 11, 2006
    The new version installed without a hitch here. Thanks
     
  16. Oct 4, 2006 #236 of 498
    tivoupgrade

    tivoupgrade Sponsor

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    Sep 27, 2000
    Chicago, IL...
    Has everyone updated their client software? Has it made any difference?
     
  17. Oct 4, 2006 #237 of 498
    Fofer

    Fofer XenForo Rocks! TCF Club

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    Oct 29, 2000
    Seems to be working well over here. I've checked over the last few days and have been able to connect, whereas previously after a day or two I had to restart the TiVo (or the gotomydvr app.)

    I had one time where I couldn't connect but it seems like that was because TiVoWeb had stopped running for some reason, and had nothing to do with gotomydvr.
     
  18. Oct 4, 2006 #238 of 498
    mferris61

    mferris61 New Member

    2
    0
    Feb 13, 2006
    I Had Allot Of Disconnects Last Week, But Now It's Running Great, No Disconnects Over The Last Couple Of Days...

    Great Work Guys!!!
     
  19. Oct 5, 2006 #239 of 498
    PowerfulOne

    PowerfulOne New Member

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    Jan 13, 2005
    GotoMyDVR has continued to work fine on my Tivos (i.e., it connects fine every time I've tried it) since I installed this.
     
  20. Oct 5, 2006 #240 of 498
    SteelersFan

    SteelersFan "On Welfare"

    819
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    Sep 6, 2004
    Saugus, CA
    I can connect every time I try. However, I get an occasional disconnect when attempting to perform a more complicated action. This is probably a timeout issue with the server because I can then perform simple actions right after with no problem.
     

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