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TiVo Premiere to add Xfinity on Demand

Discussion in 'TiVo Coffee House - TiVo Discussion' started by innocentfreak, May 9, 2011.

  1. gconnery

    gconnery New Member

    128
    0
    Mar 31, 2006
    Petaluma, CA
    When I check my location on the Tivo page using my zip code (94952):

    http://www3.tivo.com/products/source/cable/tivo-comcast/index.html

    It says what I'd expect:

    "Congratulations! XFINITY® On Demand will become available over the next few weeks on TiVo Premiere DVRs in your ZIP code."

    However, despite forced connections 3 or more times and as many reboots, my Elite hasn't received the update yet. Guess I just have to wait...
     
  2. pacifent

    pacifent New Member

    7
    0
    Sep 30, 2005
    Hello folks,
    I am a comcast employee and want to advise you that the only cities in the first phase of the vod launch in the bay area are Cupertino, Los Altos, Los Gatos, Milpitas,
    Monterey, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga, and Sunnyvale....others will be added later this month!
     
  3. rbro

    rbro New Member

    104
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    Mar 19, 2004
    When will you get to Marin County, specifically Novato?
     
  4. pacifent

    pacifent New Member

    7
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    Sep 30, 2005
    Unfortunately, all other cities are to be announced later...I live in Fairfield and I am anxiously awaiting word of when MY family can get it....and I WORK for the company! I'll keep this thread posted as I get word.....
     
  5. rbro

    rbro New Member

    104
    0
    Mar 19, 2004
    But safe to say some time this month? Or within the next few months at least?
     
  6. pacifent

    pacifent New Member

    7
    0
    Sep 30, 2005
    Hopefully...I'm in the same boat...North Bay is always the last to get anything unfortunately.....
     
  7. TZR916

    TZR916 New Member

    97
    0
    Mar 18, 2012
    Sacramento

    Is there PPV new release movies? How much are they for HD?
     
  8. lpwcomp

    lpwcomp Active Member

    8,077
    2
    May 6, 2002
    John's...
    Those of us not in the bay area are all broken up about your situation.:p
     
  9. pacifent

    pacifent New Member

    7
    0
    Sep 30, 2005
    I know, I know :eek:
     
  10. Innerloop

    Innerloop New Member

    120
    0
    Sep 10, 2000
    Marin...
    Why such a slow roll-out? Is there some fear that a deluge of activity from Tivo users will somehow swamp the system? Aren't Tivo customers like 2% of the total?

    I was excited to be in the initial roll-out here, only to find out, I'm not (quite)!
     
  11. gconnery

    gconnery New Member

    128
    0
    Mar 31, 2006
    Petaluma, CA
    Appreciate the heads up. Otherwise I would have been rebooting my Tivo's somewhat pointlessly every so often. Perfectly happy to wait a few weeks.
     
  12. rick123

    rick123 Member

    256
    1
    Dec 8, 2004
    Yes, I am in southern NH and am also curious as to why the staggered rollout? Is it a technical reason or is it just being careful to make sure it actually works or something else?
     
  13. slowbiscuit

    slowbiscuit FUBAR

    3,506
    19
    Sep 19, 2006
    In the ATL
    It's all up to Comcast because Tivo chose to get the VOD via QAM (like the Comcast STBs do). If they had gone with the Xbox VOD model with delivery over IP, they could've rolled it out nationwide. Comcast apparently has to enable it in every market/headend, so who knows when a given area will get it. They're saying some time this year, but it's Comcast so could be 2013 before you get it.

    The other problem with this way is that it ties up a tuner every time you watch VOD, which can be problematic if your Tivo often records on both tuners. That wouldn't be an issue with IP VOD.
     
  14. rhettf

    rhettf R3T1CAL

    176
    0
    Apr 5, 2012
    Oakland, CA

    There is a big problem with the Xbox 360 IP onDemand:

    To use the service you have to subscribe to both Xfinity internet and TV on the SAME account.

    I have business class and thats a separate department at xfinity. Unfortunately you can't have resident xfinity and business xfinity at the same address. This had never been a problem until now.

    When the annouced that it didn't count against the residential caps I got worried, since it meant they had to update your modem to allow the traffic! They can't update my modem since it isnt on the exact same account as my TV subscription! The worst of it is there are bandwidth caps on business class so they whole we need to connect to your modem so it doesn't count towards your cap doesn't even apply to me!


    I am sure a good number of TiVo subscribers don't bundle there TV & internet.

    QAM = higher image quality and less strain on your available bandwidth.

    The issues of tuners has always been on comcast boxes as well, at least now you could get an elite and record 3 things while watching onDemand if you wanted.

    I also have heard the xbox 360 onDemand pic quality is sub par. One person said the HD stream looked as good as a mid quality netflix stream. Personally I don't know that its true but happy we will get the full stream via QAM.
     
  15. lessd

    lessd Active Member

    7,695
    5
    Jan 23, 2005
    CT
    My Comcast system does not now use tuning adapters on their system for TiVos, will the OD on TiVo require a tuning adapter ?
     
  16. Blacknotice

    Blacknotice New Member

    22
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    Mar 28, 2010
    San Francisco
    So San Francisco is on the later end of that?
     
  17. lpwcomp

    lpwcomp Active Member

    8,077
    2
    May 6, 2002
    John's...
    No.
     
  18. fjork_duf

    fjork_duf New Member

    5
    0
    Sep 22, 2010
    Black bars here too on the content. Anyone solve this issue yet?
     
  19. jonbig

    jonbig New Member

    128
    0
    Sep 22, 2003
    Did you get any resolution to this? I'm having the same trouble and the Comcast support person wasn't able to resolve it online.
     
  20. smarthur

    smarthur New Member

    5
    0
    Apr 15, 2012
    I live in San Jose, CA 95110. The Xfinity On Demand icon appeared Saturday afternoon 4-14, I can see the folders and program listings but when I go to play a show I get a gray screen saying to contact my cable provider to activate service.

    I contacted Comcast they "sent a signal to the cable card." But it does not fix the issue. I've also done a reboot twice. I know my area is the first market to get this new feature and I'm sure there will be hiccups. I just hope they get resolved quickly.

    I'll update my post when it starts working.

    UPDATE:

    After visiting Tivo's support page for Xfinity On Demand I figured out that my Cable Card was not paired.

    Calling Comcast and giving them the Host ID and Data ID from the gray trouble screen allowed them to pair my cable card.

    I'm now seeing the On Demand video.
     

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