I'm going to ask this question here since calling Tivo customer service goes nowhere. I have a TiVo Premiere and for the past few months I have encountered a unique (?) problem. Occasionally (once-a-month or so) I go play a show that I have recorded and there is no sound/audio. The show is there, fully recorded but there is no sound. Playing the show again, there is still no sound. A show that I recorded at the same time will have sound. This problem is not specific to any time, show, network, etc. It is quite random. At first I just assumed that there was a problem from the broadcasting station but quickly found out that is not it because my Tivo Series 2 records some of the same shows and the audio is fine. And on Wednesday I encountered the problem "live". My girlfriend started to watch "Law & Order: SVU" and there was no sound. I stopped the recording and there was still no sound. I hit "swap" on the remote to change the tuner and then returned with another "swap" and the sound was working fine. I assume this is some random internal issue with Tivo. Does this happen to anyone else? Can this be fixed?