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Tivo Premier will not connect

Discussion in 'TiVo Premiere DVRs' started by jbriley3, Aug 2, 2012.

  1. jbriley3

    jbriley3 New Member

    Feb 10, 2002
    Rochester, NY
    After what was probably a power failure, my Tivo can't connect to the service nor to Netflix. however, scheduled programs are being recorded OK.

    Help please.:confused:
  2. jrtroo

    jrtroo User

    Feb 4, 2008
    Have you tried anything. First up is to reboot it and reboot your router.
  3. sharkster

    sharkster Active Member TCF Club

    Jul 3, 2004
    Did you have that N33 error this morning? I had that on my bdrm Tivo early this morning and everything I needed to do (watch tv, watch recordings, access living rm Tivo, etc) was fine. It was some weird error that was about downloading and also connecting to service.

    I just let it go and went back in there a couple of hours later and everything was fine again. I decided to wait before doing all the restart, restart adapter, etc, stuff. When I checked on it I also checked the VCM connections and that was back on track also.
  4. bbwizard95

    bbwizard95 New Member

    Aug 3, 2012
    My TiVo Premier now pops up a grey scale screen informaing the program is "temporarily" unavailable. Of course this applies to everything I try to watch whether in Queue, search, recently viewed etc.

    It was good and then simply poof not working Tuesday night (7/30/12).

    My Roku(s) all work perfectly on the exact same network of course. Infact I have one of them on the same TV different HDMI connection.

    I have cycled power multiple time, deactivated/reactivated Netflix account, and cycled power to all the network devices.

    Ideas or info?
  5. bshrock

    bshrock New Member

    Jan 6, 2012
    If you are wired it may be a dead channel on the Switch/Router try a different output.
  6. zexel

    zexel New Member

    Aug 3, 2012
    I am having the same problem. started about the same day as yours. So far Tivo and netflix support have been clueless. If you find a solution please post it, i will do the same.
  7. zexel

    zexel New Member

    Aug 3, 2012
    Try a new a router. That fixed my problem with Netflix.
  8. Waverly

    Waverly New Member

    Aug 11, 2012
    I recently set up 3 TiVo premiere boxes and
    I cannot connect to Netflix. I receive an error message..."an unexpected error has occurred....."
    Receive same error message on all 3 boxes
    I can connect to the other Internet services so
    I do not think it is a network issue...
    Contacted Netflix and followed their suggestions
    (unplug router and modem etc) with no success
    Contacted Netflix again and they said it is
    A problem with TiVo!
    Any suggestions?
  9. pilotbob

    pilotbob New Member

    Nov 8, 2007
    I just got a Premier XL4 and have this same exact issue. Network is fine. I can connect to other on demand services fine. Did you ever solve it?


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